Mr. Appliance of Metro Tulsa

Awful! I was told that we needed a $400 part to fix our 4 year old dishwasher. We were given the option to wait four days for the part and a repaired dishwasher or to buy a new one. We decided to wait the four days - which turned into six and pay the $400 for a repaired dishwasher. Once the repair was complete, the dishwasher still didn’t work. We were left again without a dishwasher and no solutions from Mr. Appliance. Now they are charging us for the part and consultation, but they did nothing but waste our time! Don’t waste your time or money on this company. Can’t trust them to do what they say or to get what you need fixed.

Great! Mr. Roper located the problem, ordered the part and got it installed. I would highly recommend mr. Appliance.

Although he didn't work on Window Air conditioners, he suggested another person to talk to.

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He had trouble with a clamp on the washer, still worked but has a very minor leak. A week and half later the dryer broke down again doing the same thing, running 5 minutes and stopping. I called to get him back out, and was told it would be nearly a week before a return appointment could be made. I told them that was unacceptable, we have full family and need this to be working, not to mention the fix did not do the job. Appointments called him and he said he would not respond but scheduled the apt the next week. Not happy about this!

The ice maker in the refrigerator quit working and Kendell was able to diagnosis the problem very quickly. The ice maker was unrepairable and needed to be replaced. Kendell located a replacement locally and ran to get it and then installed it. The whole job was handled quickly, cleanly, and professionally. Everything has worked great since the repair. We will definitely call him again if we need repair services in the future.

Drum had came loose in washer; wanted to find out if it was worth fixing or if I should buy a new one. The guy was very polite and friendly. He recommended I buy a new washer. I would use this service again.

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Very well. Very professional. Very fast.

We've used Mr. Appliance before and they have been great so far. Our refrigerator started freaking out and the technician deduced that it was a faulty panel in the back. He had it fixed within 2 hours. The main cost was the cost of the replacement panel, though they do have a $100 service fee.

Kendall did a great job. He showed up when he said he would, He made the repairs in a timely manner. He explained everything. He cleaned up after himself. He was curteous and professional at all times. I would highly recommend him.

Our experience with them was okay.

I had been working unsuccessfully with another company for months to repair my fridge. My home warranty company referred me to Mr. Appliance. It was easy to make an appointment. Kendell Roper called ahead and came at the time he said he would. He was professional and polite. He explained everything that needed to be done and why. He resolved the initial problem and the one that the previous technician created. He was great to work with. I highly recommend Kendell Roper, Mr. Appliance.