Montgomery Exterminating Inc

I hate leaving less then great reviews especially since the guy who showed up at our place was so nice. Here are the issues we had though... Called and made an appointment for about a week out. Confirmed time and date. Told her what the problem was and asked if we needed to clear everything out of our kitchen and if we needed to relocate our cats/pets. She said no to both, reassured me that it was all pet safe, and that the only time they had you clear out your dishes was if there was a severe roach infestion (which we did not have...bought a house and it was opened to the elements for several months at least, and we had seen signs of old roach infestation that we had cleaned out, and maybe one or two live ones a month since moving in...still way over my tolerance level.) We were seeing quite a few odd things though, like pillbugs or rollie pollies in what used to be the garage. On the third, at 9:45 a.m. (our appt was for ten, but sometimes people show up early...) we packed up the cats despite their great protests and took them in a carrier outside just to be on the safe side. It was the first day that hot, and by 10:20 my Persian was getting quite over heated and I called the company, since no one had showed up. At first they did not seem to know who I was, then they seemed to know who I was but didn't have an appointment set for me...but the lady on the phone said she'd send some one right over. I am sorry to say I forgot the guys name - but he showed up about 15 minutes later. He was nice, I had no issues with him. He did tell me that we should have been told to remove the pets, thankfully we had already done so...and that we should have been told to remove the dishes. He explained that roaches were a huge issue even if it was just one that we are seeing, and it should always be treated like a major infestation - that most likely he would have to come back for three or four months in a row to get it taken care of. Now, maybe that's the sales pitch. I dunno. But of course, thanks to home office - that leads me to leaving my cats unattended outside in a neighborhood with TONS of free roaming pit bulls and other stray dogs while our family clears out our kitchen cab's as fast as we could. We talked to him about the other bugs we had been seeing - the pill bugs and the occasional spiders (four or five a month on average) and the ants. He seemed to have the opinion that these things wouldn't be kept out by the spray - that eventually they would be killed as they worked their way into the house, but not kept out. This is a bit frustrating to me, as part of their website talks about people who have the least tolerance to bugs should do x treatment. etc. I also have to wonder if it's a limitation of what kind of chemical they are using or just that's the way it is, period? We have had to spray ant spray twice since he left, and I've killed two spiders crawling right for me in my bed this week alone. So all in all, I am a bit on the fence about having them back out. I can't really say if I feel like it has helped - sure hasn't helped with the pill bugs at all. Or the ants. Or the spiders. Or maybe it has, and the two I have seen would have been 50 ;) Who knows. The bad info from the office was pretty much the reasons for such a low rating though. Having to drape cold rags on your very long haired cat is more then annoying, especially since we could have made other arrangements...and been prepared with the kitchen cleaned out in advance so that your room mate recovering from back surgery less then a year ago doesn't have to put himself out with the last moment panic of it all... But again - the guy who did the service, no problems personally with what he did, he was polite, professional, etc.

Was not pleased with the service...several bugs still visible and when I called to have the inside of my house sprayed, an appointment was made and no one showed. Was told the exterminator would be paged and would receive a call back, but never did. Not good customer service.

We like that they are a smaller company. They are probably not the least expensive, but they are prompt with attending to other pest issues as well.

They do monthly maintenance for pest control. They do good. They are here when they say they will be. They are professional. Their rates are reasonable. I will continue to use their services.

They are a local company. I like dealing with them. They are reliable, fair, and professional. They do an excellent job. I don't have any problems with them. They always respond on time. I rate them high overall.