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METRO POOL SERVICE

Pool and Spa Service

About us

Metro Pool Service has been in business since 1985. Check us out at metro-pool-service.com. We are known for our pool knowledge, friendliness, and integrity. Give us a call! Tell us what your pool problem is and we will help you find a great solution.

Business highlights

39 years of trusted experience

Services we offer

Metro Pool Service does weekly maintenance, cleanings, repairs, openings, closings, new equipment sales and installations, and Loop Loc safety covers.

Amenities

Free Estimates
Yes


Accepted payment methods

Check

Reviews

4.613 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
0%
3
8%
2
8%
1
0%


Rating CategoryRating out of 5
quality
4.6
value
4.4
professionalism
4.5
responsiveness
4.7
punctuality
4.8
Showing 1-13 of 13 reviews

mark A.
01/2024
5.0
pool cleaners
  + -1 more
Metro sent out a repair man on my leaking pool pump the same day I called. It was the only warm day recently. The repair man replaced the leaking gaskets and cleaned out the pump. Works like new again. Great work.
Description of Work: Replaced leaking pool pump gaskets and cleaned out the pool pump

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Spencer S.
08/2019
5.0
pool cleaners
  + -1 more
Wonderful job. Nate persevered to find small underground crack on the suction side leaf basket. Have had long-standing problem with air in system and low pressures with occasional need to prime system.
Description of Work: Leak detection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Larry D.
12/2015
5.0
pool cleaners
  + -1 more
unknown
Description of Work: Cleaned swimming pool

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$250

maxine G.
05/2015
5.0
pool cleaners
  + -1 more
They're excellent. They are fast, efficient and the price is right. There's two of them. They come and do it whether you're home or not. I would tell other people that they're good to use that they would come out and open your pool and that they use their own stuff and not your stuff. They're good.
Description of Work: We use Metro Pool every year. They opened the pool.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Susan J.
05/2015
3.0
pool cleaners
  + -1 more
I paid $405.93 for them to open my pool. They did a nice job, but way overcharged. They charged $135 per hour AND per person PLUS a $40 "trip charge." They sent 2 guys, that's $310 for the first hour. I am shocked at what they feel it is ok to charge. They removed the cover and put it in a bag. They started the pump and cleaned the pool. I am aware that it requires around $50 an hour to make $100k a year? So, this means that pool guys make almost $300k a year? EACH? I have cameras on the exterior of my house. I watched them open the pool. 2 guys, one working at a relatively normal pace, the other was rather slow. And he makes $135 a hour? I have finally learned my lesson and will be finding a new company to open/close my pool. I have called before and the attitude is ... if you don't like it go somewhere else ... so I guess I will.
Description of Work: opened pool

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
3.0
responsiveness
2.0
punctuality
3.0

$405.93

Aaron C.
06/2014
5.0
pool cleaners
  + -1 more
It always goes extremely well. Metro Pools has opened and closed our pool for the last two years. They are efficient and fast and attentive to small details. The pool always looks amazing.
Description of Work: Opened pool.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

P R.
03/2013
2.0
pool cleaners
  + -1 more
First used the company some years ago- Happy with everything except the tech (verbal confrontation forced us to part ways) Wife re-engaged this year. Wife received a verbal qoute to open pool and start service. Billing did not reflect rate quoted to open pool- Paid anyway. Went downhill from there- inconsistent billing, failure to lock gate after service and the difference from the quoted rate and Wife and I decided to cancel service. As I had pre-paid I had expected to get a refund. However I was told that chemical charges (that did not appear on the invoice) negated any refund.
Description of Work: Pool cleaning

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0

$649.45

Aaron C.
01/2012
5.0
pool cleaners
  + -1 more
From the first phone call to the actual work everyone was consistently professional and nice. I am new to Tulsa and new to owning a pool, it is nice to have found a company that I plan on doing business with for the length of my stay here.
Description of Work: They came out and cleaned, closed and brought some supplies to my house that I didn't have yet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Debra N.
09/2011
5.0
pool cleaners
  + -1 more
Very professional. Mary is very helpful and very easy to get ahold of. They are a great company and provide excellent service.
Description of Work: They came once a week, cleaned our inground pool, checked chemicals added as necessary. Did a great job. They were always there on time and the day scheduled. We have since moved out of state, but would recommend them to anyone in the Tulsa area.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

maxine G.
07/2011
5.0
pool cleaners
  + -1 more
They were professional from the lady who answered the phone to the men who serviced our pool.
Description of Work: Our Pool vaccuum does not work well enough to clean up the pool for the initial opening every year. Metro Pool Service brought their own chemicals and equipment to vaccuumed the pool and get it open enough for us to balance it and finish up vaccuuming over the next three days. They said they would be back( we never heard from them again other than the bill) but it really wasn't necessary. I thought the price was reasonable considering the effort it would have cost us that they accomplished in two hours.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$208

Drusilla P.
08/2008
5.0
pool cleaners
  + -1 more
They did a good job, but just a little bit higher then last years price.
Description of Work: Opened the pool.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Drusilla P.
09/2006
5.0
pool cleaners
  + -1 more
Metro Pool man solved these problems. He advised his rate for fixing problems was $55./hour. He charged $35.00 He got the creepy crawly working better than it had been. "He adjusted a weight so that it cleaned the bottom of the pool better.
Description of Work: We needed help from a professional pool service because the "creepy crawly" wouldn't work. We had done all we knew to do; we cleaned one leaf drain & made sure the lever to adjust his speed was in the correct position. We figured the other leaf drain must have been clogged which would have stopped 'creepy' from working. We were unable to remove the lid from the other leaf catching area.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

PATRICK A.
07/2006
5.0
pool cleaners
  + -1 more
THEY HAVE AN OUTSTANDING SERVICES FOR THEIR COMPANY, AND I WILL NOT BE SWITCHING MY BUSINESS WITH THEM. THEY ARE VERY PROFESSIONAL, FRIENDLY, AND COURTEOUS EVERY TIME THEY COME OUT.
Description of Work: I HAVE MY POOL CLEANED AND CHEMICALS ADDED EVERY WEEK.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

    Contact information

    4805 S 103rd E Ave, Tulsa, OK 74146

    metro-pool-service.com

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Pool and Spa Service

    FAQ

    METRO POOL SERVICE is currently rated 4.6 overall out of 5.

    Sunday: Open All Day

    Monday: Open All Day

    Tuesday: Open All Day

    Wednesday: Open All Day

    Thursday: Open All Day

    Friday: Open All Day

    Saturday: Open All Day

    METRO POOL SERVICE accepts the following forms of payment: Check
    Yes, METRO POOL SERVICE offers free project estimates.
    No, METRO POOL SERVICE does not offer eco-friendly accreditations.
    No, METRO POOL SERVICE does not offer a senior discount.
    No, METRO POOL SERVICE does not offer emergency services.
    No, METRO POOL SERVICE does not offer warranties.
    METRO POOL SERVICE offers the following services: Metro Pool Service does weekly maintenance, cleanings, repairs, openings, closings, new equipment sales and installations, and Loop Loc safety covers.

    Contact information

    4805 S 103rd E Ave, Tulsa, OK 74146

    metro-pool-service.com

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day