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Merry Maids of Tulsa

House Cleaning

About us

STEP INTO A HOME CLEANED TO YOUR COMPLETE SATISFACTION. CROSS A MAJOR CHORE OFF YOUR TO-DO LIST AND LET US TAKE CARE OF HOUSE CLEANING. THEN SAVOR THE PLEASURE OF KNOWING YOUR WHOLE HOME HAS BEEN CLEANED BY A PROFESSIONAL TEAM YOU CAN TRUST. A TEAM THAT CLEANS JUST THE WAY YOU WANT EACH AND EVERY TIME. MERRY MAIDS HAS BEEN LOCALLY OWNED AND OPERATED SINCE 1983 AND IS HAPPY TO HAVE MULTIPLE TEAM MEMBERS WITH US FOR OVER 25 YEARS! ALL MERRY MAIDS STAFF ARE FULL TIME EMPLOYEES OF OUR COMPANY AND HAVE UNDERGONE NATIONAL BACKGROUND SCREENING AND DRUG TESTING. WE ARE PROUD TO BE A DRUG FREE WORKPLACE. AT MERRY MAIDS WE CUSTOM TAILOR OUR SERVICE TO MEET YOUR NEEDS- AND WE GUARANTEE A JOB WELL DONE. WE OFFER A FREE NO OBLIGATION ESTIMATE TO BE SURE WE ARE DOING THE JOB THE WAY YOU WANT IT DONE- WITH NO CONTRACTS OR HIDDEN FEES. WHEN YOU HAVE MERRY MAIDS CLEAN YOUR HOME YOU CAN RELAX AND KNOW YOU HAVE HIRED THE BEST. ALL TEAMS ARE FULLY UNIFORMED AND BRING ALL THE BEST EQUIPMENT NEEDED TO GET THE JOB DONE. WE ARE BONDED AND INSURED FOR YOUR PROTECTION.

Business highlights

42 years of trusted experience

Services we offer

MERRY MAIDS OFFERS WEEKLY, BIWEEKLY, MONTHLY, AND ONE TIME CLEANING SERVICES. ALL SERVICES ARE CUSTOMIZED BY TO MEET YOUR INDIVIDUAL NEEDS AND BUDGET.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.219 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
58%
4
11%
3
11%
2
21%
1
0%


Rating CategoryRating out of 5
quality
4.1
value
3.5
professionalism
4.1
responsiveness
4.3
punctuality
4.4
Showing 1-19 of 19 reviews

Cathey E.
09/2017
5.0
house cleaning
  + -1 more
Really good!
Description of Work: Monthly--floors cleaned, bathrooms cleaned, fans cleaned.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Simonie J.
08/2017
4.0
house cleaning
  + -1 more
House was nice and clean when they were finished.
Description of Work: Housecleaning

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Vinson H.
05/2016
5.0
house cleaning
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Rita S.
02/2016
5.0
house cleaning
  + -1 more
unknown
Description of Work: Wonderful! Excellent efficient and personable staff. My house never looked so good.
Rating CategoryRating out of 5
Yes, I recommend this pro

Lucy T.
01/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: I use them once a month. The first two were not that great. The next two are excellent and will continue using them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John O.
12/2014
4.0
house cleaning
  + -1 more
Went very well. Took about 2 hours with 2 people. They are very nice and friendly. We enjoy having them.
Description of Work: Cleaned condo unit - approx. 2,000 sq. ft.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

June E.
10/2014
3.0
house cleaning
  + -1 more
They arrived 39 minutes late, they did a good job on the bathrooms but not in the kitchen. They didn't do anything in the garage. I found a squished twinkie in the kitchen cabinets. I did however receive a follow email from them asking me how the service went I explained all the above problems. They offered to come back out and do the work but I had already done it myself. We reached a compromise with them refunding me $85 which I thought was reasonable enough.
Description of Work: I hired them to do a deep clean empty house that we would be moving into. I asked that they paying close attention to kitchen cabinets, bathrooms, garage.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$295

Jim L.
07/2013
2.0
house cleaning
  + -1 more
Workmanship was poor, due to a different group each week! I had to refuse to let one group in my house, because they lookied like they were fresh off the street. Cost was very high!
Description of Work: Clean the whole house!

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
1.0
responsiveness
2.0
punctuality
1.0

$106

Response from Merry Maids of Tulsa
We are so sorry to see you were disappointed with the service you received in 2001-2002. After carefully reviewing your account, it appears that out of the 25 cleanings we provided, only 2 were performed by anyone other than your regularly assigned team. We take your comments about the professional appearance and behavior of our uniformed teams very seriously and will review the appearance guidelines with our staff. But it is important to note that our teams come to the office every morning and after their cleaning day is completed. A check of uniforms is always performed. Since so much time has passed, it is impossible to see what happened with any team that appeared to be "off the street", but we apologize for any negative experience For your peace of mind it may be helpful to note that we only hire employees who undergo random and prehire drug testing, are thoroughly vetted by a national criminal background check, and are trained by Merry Maids. The team member sent to your home is still with our company 12 years later, so our staff is very long term and consistent. We pride ourselves in the rigorous pre-hire procedures that we have in place. Merry Maids takes your satisfaction seriously, and we hope that we have alleviated concerns you may have about your experience. We also apologize for any negative experience you had with our company. We do guarantee all of our work, and strive to always provide value. If you would like to contact us about your issues, we welcome your call.

Brent T.
05/2013
5.0
house cleaning
  + -1 more
unknown
Description of Work: I thought they did a fantastic job. My house smelled and looked so clean! I will be using them again.
Rating CategoryRating out of 5
Yes, I recommend this pro

Theresa D.
04/2012
5.0
house cleaning
  + -1 more
They are very consistent. I know they are going to be here when they say and exactly what they are going to do.
Description of Work: They clean my house for me.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Brandon R.
10/2011
5.0
house cleaning
  + -1 more
I will use them again in the future.
Description of Work: I use Merry Maids for housecleaning.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Karen H.
01/2010
2.0
house cleaning
  + -1 more
My experience with them was not so good. The first time they came was sometime last year to do an overall cleaning and they did a very good job of it. I hired them again about 6 weeks later and they did a very shoddy job. I had to go back and clean my house. I would never use them again.
Description of Work: We used Merry Maids for housecleaning.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
2.0
responsiveness
4.0
punctuality
3.0

$100

Terry B.
11/2009
2.0
house cleaning
  + -1 more
We had a hard time with this company. The service workers would show up but the cleaning services were very bad. Every time they came out, they had to send another crew out to re-do the original crews non cleaning service work. We always had to get two cleaning before the cleaning jobs were completed. We tried them three times in total and on the last cleaning event the workers damaged our sink, cast iron. The spine between the two sink bowls. Large chips were knocked off. We talked to management, all they would agree to do was try to have the sink repaired. We were advised by two companies a repair would not be possible do to the damage to the sink. We had to replace the double sink unit. We just signed on to Angie List 11/12/2009 But wanted to input our bad experience for review. For anyone who may want to consider use of this company.
Description of Work: Home House Cleaning, was the work asked to be completed

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
1.0
responsiveness
2.0
punctuality
3.0

$300

Response from Merry Maids of Tulsa
Since it is difficult to address every specific detail 2 years after an incident, we will try to explain our company policy in this type of situation. At Merry Maids we do make every attempt to follow up and leave every client satisfied. Communication is the key to our success. After 25 years of service in the Tulsa area, and many customers who have used us for decades, our commitment to quality is something we take very seriously. As our staff is human we will always redo any work- no matter how minor the detail. Our staff is professionally trained to be sure they are properly handling your belongings. We are fully insured and bonded to protect our clientele. In the case of damage to property, we make every effort to repair or replace any item or surface where we have caused damage. In the rare situation where outside professionals have determined we are not responsible for damage, those cases are handled by our insurance on a case by case basis.

MARY D.
05/2007
5.0
house cleaning
  + -1 more
Merry Maids did a good job and the house looked really nice when they were done. After I called them, it was the next day that they able to come out here to clean. It only took them two hours to do the job.
Description of Work: Merry Maids cleaned my three bedroom, two and half bathroom home. Two workers cleaned the mirrors, my wood furniture, bathrooms, kitchen and vacuumed the carpet in all the rooms.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$145

KIMBERLY P.
05/2007
3.0
house cleaning
  + -1 more
Merry maids was a pretty decent service to use, but sometimes they would lock my cat in a room and he would be left there for hours. It became so I had to place a sign in one of the room s insisting that they leave the door open. They are generally responsive and do a pretty good job of cleaning up our home, but sometimes they leave cleaner fluid behind and we have to discard it for them. This wouldn t stop me from using them again though, and the price is good.
Description of Work: The maid dusted, washed our hardwood floors, vacuumed, straightened and mopped our 1600 square foot home as part of a bi weekly service contract.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$77

JENNIFER H.
07/2006
5.0
house cleaning
  + -1 more
THE LADIES THAT COME CLEAN MY HOUSE ARE VERY NICE, BUT SOMETIMES THEY GET A LITTLE TOO SOCIABLE. I ALWAYS LIKE THE WORK THEY DO. WHEN THEY CLEAN MY HOUSE LOOKS GREAT. I AM ALWAYS SATISFIED BY THEIR WORK.
Description of Work: THEY CLEAN MY TWO STORY HOUSE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

07/2006
5.0
house cleaning
  + -1 more
THEY HAD NO PROBLEMS WITH SHOWING UP ON TIME AND THEY WERE ALWAYS EXTREMELY FRIENDLY. I WAS ALWAYS SATISFIED WITH THEIR WORK. THEY WERE JUST EXCELLENT PEOPLE ALL AROUND.
Description of Work: THEY CAME AND CLEANED MY HOME.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

JENNIFER & BARRY H.
07/2006
5.0
house cleaning
  + -1 more
THE PRICE IS VERY RIDICULOUS FOR THE SERVICE. I CAN'T SAY THAT THEY DIDN'T DO A GOOD JOB, BUT I DON'T HAVE THAT MUCH MONEY TO SPEND FOR SO LITTLE WORK. THE WORK IS QUALITY, BUT NOT WORTH IT.
Description of Work: THEY CAME TO CLEAN A ROOM IN THE HOUSE.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

LEON R.
07/2006
2.0
house cleaning
  + -1 more
FIRST OF ALL I BOUGHT THE SERVICES AT AN AUCTION. I CALLED THE PEOPLE TO COME OUT. UPON RETURN TO MY HOUSE, I DISCOVERED NOTHING WAS DONE. VERY UNSATISFIED WITH EVERYTHING.
Description of Work: I HAVE THIS COMPANY DO GENERAL CLEANING IN MY HOUSE.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

Yes, I recommend this pro
$90

Response from Merry Maids of Tulsa
I apologize for your poor experience with our company. While I do not show any complaint in your account, we wish you had a positive experience with Merry Maids, and will try to address the possible issue here. We are pleased to donate gift certificates to many community charities every year throughout the Tulsa area. The gift certificates entitle the purchaser to a fixed amount of time (typically two hours) for a team clean their home. If the customer chooses not to extend the time in the case of a larger than average home, we ask them to leave a prioritized list of rooms to be cleaned. Our team then will go through the list in order as quickly and thoroughly as possible. It is not our policy to guarantee hourly work on rooms we were not able to complete within the time allowed. However, if the areas completed did not meet your expectations we would have happily come out and redone any poor quality work. We do not offer refunds on donated services. Again, we are sorry you were unhappy and welcome any call to discuss your particular situation.

    Contact information

    5656 S Mingo Rd, Tulsa, OK 74146

    www.merrymaids.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    House Cleaning

    FAQ

    Merry Maids of Tulsa is currently rated 4.2 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: Closed

    Merry Maids of Tulsa accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Merry Maids of Tulsa offers free project estimates.
    Yes, Merry Maids of Tulsa offers eco-friendly accreditations.
    No, Merry Maids of Tulsa does not offer a senior discount.
    No, Merry Maids of Tulsa does not offer emergency services.
    Yes, Merry Maids of Tulsa offers warranties.
    Merry Maids of Tulsa offers the following services: MERRY MAIDS OFFERS WEEKLY, BIWEEKLY, MONTHLY, AND ONE TIME CLEANING SERVICES. ALL SERVICES ARE CUSTOMIZED BY TO MEET YOUR INDIVIDUAL NEEDS AND BUDGET.

    Contact information

    5656 S Mingo Rd, Tulsa, OK 74146

    www.merrymaids.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed