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MAID TO ORDER

4.0(
5
)

House Cleaning

About us

We are a small local company that provides individualized service. We have been here in Tulsa over 30 years with the same management. We are best known for our long term relationships with clients. We give them the dependability and quality they deserve. 10 EMPLOYEES. NO SUBS. COST IS DETERMINED BY THE JOB. NO SERVICE FEES.

Business highlights

35 years of trusted experience

Services we offer

HOUSECLEANING.

Amenities

Free Estimates
Yes

Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.05 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
60%
4
20%
3
0%
2
0%
1
20%
Rating CategoryRating out of 5
quality
4.0
value
4.2
professionalism
4.0
responsiveness
4.0
punctuality
4.4
Write a review
Showing 1-5 of 5 reviews
Craig M.
02/2016
1.0
house cleaning
  + -1 more
unknown
Description of Work: We got a deep house cleaning deal. They just came in and wiped things down, didn't do deep cleaning at all. I had to have it re-done. At first, it looked good, but as we got to noticing, it was all surface cleaning, no deep cleaning. This was right before my open house in which I had to hire someone to come in re-do it at the last minute. I emailed her, she denied that they did a bad job, wouldn't even offer to come and re-do it or anything. I don't recommend at all.
Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0
$200
Response from MAID TO ORDER
Re: Miscommunication with [Member Name Removed] and his roommate We strive to always go the extra mile for all our customers. [Member Name Removed]'s positive response immediately after the cleaning made me think we had done this with him. Over the past 25 plus years that I’ve been cleaning homes and businesses, I’ve discovered that most complaints stem from a lack of communication. Therefore, I try to spend whatever time is necessary before the cleaning, explaining what we are and are not doing and what we can and cannot promise our customers. Our job is to do whatever the customer requests; therefore, the more time we spend talking about the details beforehand, the happier the customer is afterwards. [Removed Member Name]’s cleaning was six months ago, so I went back and re-read every single email we shared. All communication between [Member Name Removed] and me was via email, which in this case made it very easy to review the details. After [Removed Member Name]’s cleaning, he went out of his way to send me an email saying that things "looked good," to use [Member Name Removed]'s exact words on August 6, 2015, Then 10 days later, his roommate emailed me saying that he wasn’t happy. His roommate stated that he expected a more in-depth cleaning. The roommate said that he expected “the woodwork around the bottom trim where it meets the trim around the doors,” to be washed and that the blinds still looked dirty. I explained to him that [Member Name Removed] hadn’t hired us to wash those items. Backing up to the beginning, [Member Name Removed] initially approached me saying that he had received a $200 deep cleaning quote and asked if I could beat or match that price. I said that I could not do the job for that price. I told him that if someone out there could deep clean his large house for $200, he should use that provider. He said he still wanted to use us and asked what we could do for $200. I said that I needed to see the house before I could answer that. After I saw the house, I explained that in addition to a normal general cleaning, we could feather-dust the blinds, baseboards, door inserts, and ceiling fans, and that this would be a good start to a deep cleaning. I explained that he had caked-on dirt on all the white blinds, baseboards and doors and that to clean them properly would cost well over $200. Since [Member Name Removed] wanted to keep the cost low, I said that feather-dusting would be a logical start, and then if he wanted more, we could wash them for an additional charge. I asked him all the standard questions, such as if he wanted the kitchen cabinets washed, if he wanted the oven cleaned, if he wanted the doors washed, etc. I tried to erase any possible means of miscommunication. We had come to an agreement on every little detail. What I see as the real issue here is that the two men didn’t communicate with each other about what services were and were not being requested. Back at the time, I felt that [Member Name Removed] was happy with our service after we cleaned. I didn’t ever get anything from [Member Name Removed] saying anything different. I thought the roommate was fine also once I explained that the complaints he had were not areas we were hired to wash. I’m baffled that now--six months later-- [Removed Member Name] has given us a negative review. I will be contacting him to try to work this out. I just wanted to post my response here first. If anyone cares to review our email exchanges so that you can make your own conclusion, just contact me at Heidi@maidtoordertulsa.com or (918)-628-1547. Most sincerely, Heidi Huff Owner of Maid to Order Cleaning Company
R K.
12/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: Initial deep clean of house. They were all over it! Great work!
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Kathy O.
12/2012
5.0
house cleaning
  + -1 more
She has been working regularly for me for about 5 months now, working every other week. I am partially handicapped and need someone to come help me accomplish the things I can't do and manage what may have come up during the 2 weeks she was away. I can always count on her to go the extra mile and do whatever is required. If you want a job done thoroughly, she will be very thorough, but if you don't want her to waste too much time on a job she will do it quickly yet sufficiently. First and foremost, I must say that she is very honest in both the hours she charges you for and in leaving your belongings alone. I would highly recommend her to anyone for any job, both handy man jobs and cleaning or running errands, with exception only to electrical or plumbing work.
Description of Work: Cleaning house including floors, dusting, collect trash, run errands like grocery shop, install new heater filters regularly, clean up after pets, clean out vehicle, misc odd jobs which varies each time, like changing light bulbs. She is also able, with an assistant, to do handy man type jobs which was a great help in setting up new bed and other minor odd jobs I occasionally need done.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$60
Mary M.
07/2012
5.0
house cleaning
  + -1 more
They are excellent. I have no complaints and they did an excellent job. I never had any security issues and they were very professional and respectful. I never met the person who cleaned my house but they always did a good job.
Description of Work: They vacuumed, dusted, and occasionally did deep cleaning.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
07/2006
4.0
house cleaning
  + -1 more
THEY ARE A MEDIOCRE COMPANY. I STILL USE THEIR SERVICES. THEY MOVE A LITTLE TO FAST AND OVERLOOK QUITE A FEW THINGS. OTHER THAN THAT THEY ARE RELIABLE AND TRUSTWORTHY.
Description of Work: THEY CLEAN MY HOUSE WEEKLY.
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$56

    Contact information

    3534 S JOPLIN PLACE, Tulsa, OK 74135

    http://maidtoordertulsa.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM

    Licensing

    Bonded
    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    House Cleaning

    FAQ

    MAID TO ORDER is currently rated 4 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    MAID TO ORDER accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, MAID TO ORDER offers free project estimates.
    No, MAID TO ORDER does not offer eco-friendly accreditations.
    No, MAID TO ORDER does not offer a senior discount.
    No, MAID TO ORDER does not offer emergency services.
    No, MAID TO ORDER does not offer warranties.
    MAID TO ORDER offers the following services: HOUSECLEANING.

    Contact information

    3534 S JOPLIN PLACE, Tulsa, OK 74135

    http://maidtoordertulsa.com

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM