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HOME DEPOT

Carpet Sales and Installation, Doors, Hardware & Home Improvement Stores,


Services we offer

CLINICS;CONTRACTOR SERVICES;CREDIT CENTER; DELIVERY;DESIGN SERVICES;IMPORT/EXPORT SERVICES;KIDS WORKSHOPS;MOVING SERVICES; TOOL RENTAL;TRUCK RENTAL.

Reviews

4.313 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
54%
4
31%
3
0%
2
8%
1
8%


Rating CategoryRating out of 5
quality
4.3
value
4.4
professionalism
4.5
responsiveness
4.2
punctuality
4.4
Showing 1-13 of 13 reviews

Terri W.
07/2016
4.0
appliance sales
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Lois S.
07/2016
1.0
flooring contractor
  + -1 more
From the beginning it was not good. Both workers were Spanish speaking. One didn't speak english, it appeared; the other (who appeared to be in charge) spoke only words of english, not complete sentences and from his responses to my questions, etc he appeared to not understand english very well at all. I had questions which could not be answered and eventually gave up trying to convey my concerns. The tiling pattern is installed with the grout lines not matching up from row to row. The tiles are not cut to fit properly against the cabinets and are grouted there instead of being caulked. Not chalk lines were snapped before beginning the tiling. Grout was pushed up against all the walls. Later when the baseboards were installed that grout had to be chipped away in order to get the boards to fit properly. Old tile was left in the adjacent laundry room. A neat grout line was supposed to be put between the old and new tile. This wasn't done properly and is a mess with those tiles being cut crooked and ugly grout lines. My carpet in the living room which abutts the new tile was supposed to be restretched and a tack strip installed along the 13 or so feet of this. That has not been done and the carpet and padding are just laying on the floor next to the installed tile. On two occasions the Cooper Co. made an appointment with me to view the problems (We sent them photos showing various parts of the installation process and the conclusion); they never showed nor called. I finally contacted Home Depot (71st St. store in Tulsa) and then Cooper Co. responded and had a person come do an inspection. That was a week ago and I haven't heard anything since then. I will have to make yet another phone call. Also dirty hand prints and smudges were all over my walls and bits of grout and mortar was left on my new cabinets. My back gate through which they had access to the outside water spigot was left with white marks where they neglected to clean up before it dried. That mess can't be removed and will have to weather off, I suppose. As an aside, I have done a number of tile jobs over the years and understand good practices involved in tiling. These people did not use good practices. The inspection person who viewed the job told me that the way the job was done and the appearance of the tile grout lines was the way his company did it. Very, very poor in almost every respect.
Description of Work: A sub contractor of Home Depot (Cooper Installations) installed a ceramic tile floor in my kitchen after my new cabinets were installed.

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0

$950

Regina T.
09/2015
5.0
home improvement stores
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Mike F.
11/2013
2.0
carpet installation
  + -1 more
After 5 days, the provider had not responded to my request for a quote via phone, or text, or e-mail. I hired someone else that was more responsive.
Description of Work: Nothing

Rating CategoryRating out of 5
responsiveness
2.0
punctuality
2.0

$1

Edward W.
09/2012
5.0
carpet installation
  + -1 more
They did a good job. I would recommend them to anyone, and use them again.
Description of Work: They installed some carpet for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,600

Lynn W.
05/2012
5.0
carpet installation
  + -1 more
I would give them A's all the way through and I would use them again.
Description of Work: We had Home Depot install carpeting.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MICHAEL W.
02/2011
4.0
carpet installation
  + -1 more
They were punctual, the price was good, but the installation was terrible. It was just a bad installation. I've had to have someone else come out on two occasions to stretch it out and I've never had that problem in my life. Both times they came out they told me that it was bad installation and that I will have the same problem again.
Description of Work: Lightning struck my chimney and the chimney imploded into my master bedroom so they had to clean all of the carpet on the upstairs of my house.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0

$2,000

Curtis D.
02/2009
4.0
doors
  + -1 more
The installer arrived on time and was very friendly. He did a fantastic job, although I found the price very expensive. It took a little over a day for the job to be done.
Description of Work: I had two exterior doors replaced with pre-hung doors. Lots of rotten wood around the door frames required custom labor, and carpentry work.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$1,215

ROSS M.
03/2007
5.0
contractors, ceramic tile, countertops, drywall, electrician, flooring contractor, plumbing, woodworking, home remodeling
  + 7 more
The entire process went very well. We were trying to remodel our kitchen on a budget and had been told that it would not be possible for what we were willing to pay by some companies. However, Tom at Home Depot did a very good job of designing a kitchen for us that looked very nice, had great features, and remained affordable. After they designed our kitchen for us, we placed our cabinet order and their arrived in around 4 weeks. Shortly after that Home Depot's subcontracted installer came to our house and did the demo work. After getting the electrical and plumbing roughed in, the installers then replaced the plaster with Sheetrock and finished the sub floor. Finally, they installed the cabinets and flooring and we got the countertops measured next. It took about 6 weeks to receive the countertops after templating, but this seems like the average wait in Tulsa right now. Overall, they did a very good job. I would highly recommend Tom and I will definitely use their subcontractor.
Description of Work: Home Depot performed a complete kitchen remodel. Demoing the old kitchen, replacing the sub-floor and plaster walls. Designing the new layout, updating the plumbing and electric and installing new cabinets, flooring, and countertops.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20,000

07/2006
4.0
replacement windows
  + -1 more
I WASN'T VERY SATISFIED WITH HOME DEPOT BUT THEIR WORKERS WERE GREAT. I ENJOYED THEIR COMPANY WHEN THEY WERE WORKING BECAUSE THEY DID A GREAT JOB AND ACTUALLY HELD A CONVERSATION WITH ME WHILE WORKING.
Description of Work: THEY REPLACED THREE WINDOWS IN MY HOME.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$1,200

PAT K.
07/2006
5.0
doors
  + -1 more
THEY PUT NEW DOORS ON IN THE FRONT AND BACK. I REALLY LIKED THE WAY IT MADE MY HOUSE LOOK. I NEVER WOULD HAVE THOUGHT A COUPLE OF NEW DOORS COULD CHANGE THE WAY MY HOUSE LOOKS.
Description of Work: THEY PUT SEVERAL DOORS UP IN MY HOUSE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$500

TOMMY & DOREEN C.
07/2006
5.0
carpet installation, home improvement stores
  + 0 more
THE QUALITY OF THEIR CARPET IS JUST SUPERB AND THEIR INSTALLATION SERVICE IS EXCELLENT AS WELL. THEY WERE VERY FRIENDLY AND FINISHED THE JOB QUICKER THAN I HAD ANTICIPATED.
Description of Work: I HAD MY CARPET LAID DOWN IN ALL THE ROOMS OF MY HOUSE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

ED C.
07/2006
5.0
doors
  + -1 more
THEY DID A GREAT JOB AND I WAS VERY SATISFIED WITH THEIR WORK. I HAD PREVIOUS EXPERIENCE WITH THIS COMPANY, SO THAT'S WHY I HIRED THEM. I WOULD USE THEM AGAIN IF I NEEDED ANOTHER DOOR REPLACED IN THE FUTURE.
Description of Work: THEY REPLACED THE FRONT DOOR AND THE GARAGE DOOR.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,250

    Contact information

    901 S ELGIN AVE, Tulsa, OK 74120

    www.homedepot.com

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Sales and Installation,
    Doors,
    Hardware & Home Improvement Stores,
    Flooring Sales and Installation,
    Kitchen and Bath Remodeling,
    Appliance Sales and Installation,
    Finished Carpentry and Woodworking,
    Windows,
    Plumbing,
    Electrical,
    Drywall,
    Countertops and Backsplashes

    FAQ

    HOME DEPOT is currently rated 4.3 overall out of 5.
    No, HOME DEPOT does not offer free project estimates.
    No, HOME DEPOT does not offer eco-friendly accreditations.
    No, HOME DEPOT does not offer a senior discount.
    No, HOME DEPOT does not offer emergency services.
    No, HOME DEPOT does not offer warranties.
    HOME DEPOT offers the following services: CLINICS;CONTRACTOR SERVICES;CREDIT CENTER; DELIVERY;DESIGN SERVICES;IMPORT/EXPORT SERVICES;KIDS WORKSHOPS;MOVING SERVICES; TOOL RENTAL;TRUCK RENTAL.

    Contact information

    901 S ELGIN AVE, Tulsa, OK 74120

    www.homedepot.com