HERNDON ENGINEERING INC

Excellent. Michael is professional and knowledgeable. He always takes time to answer my questions. I have followed his advice on solutions and possible contractors to use and have been very pleased with the results. I would highly recommend.

My wife and I retained Mr. Herndon for a structural inspection of a residence. Herndon's company sent a contract and we signed and returned within minutes of receiving. On the day of the inspection, Mr. Herndon came to the residence. As instructed we had left a signed original of the contract and a check for $500 on the kitchen counter. Also present at the residence was our realtor, the prospective buyer's realtor the prospective buyer and an air duct inspector. Mr. Herndon engaged in an argument with the air duct inspector and elected to leave without inspecting the home. He was accosted by our realtor who wanted him to talk with us. He said that since he had never taken payment that we weren't his client. Harsh words were exchanged between Mr. Herndon and our realtor. Mr. Herndon left without speaking with us, without having performed an inspection and without suggesting a different inspector. It is our belief that Mr. Herndon was highly unprofessional. Subsequently, the buyer elected to not proceed with the purchase. It is our belief that the general embarrassment caused by Mr. Herndon's emotional and childish behavior was at least partly responsible for the loss of this buyer. I goes without saying that we would never hire Mr. Herndon again. We recommend that other home buyers and sellers steer clear of this unpleasant and childish man as well.

Everything went well. I had a detached garage that had cracked support beams and tension wires from previous owner. I initially had a repair company come out and they repaired the beams by splicing them in the middle. I didn't even bother calling them back out. Before I wasted any more money on bad repairs I called several engineering companies in town. I ended up using this company and the whole project went very well. I wish I had used him for my initial house inspection. The garage repairs likely would have been paid for by the sellers house insurance if my initial house inspector had looked closer. I also needed a very specific plan because my neighborhood is older and the garage was grandfathered in and I needed it to pass inspection without tearing the entire thing down and moving it over 4 feet on a very narrow lot. The construction company had no problem getting the city permit with the engineers plans. The garage is now repaired without having to move it and it passed all city inspections without any issues. I only gave a B on price because in order to get a detached garage looked at you basically have to pay the same as you would to have a whole house looked at. However, this was the same with all the engineers I called. Some would not even come look at a detached garage. I would use him again.

This firm does NOT provide proper, professional engineering services. They are merely an "inspection service" flying under an engineer's logo. When the inspector showed up at the residence, he refused to perform an inspection, did not take any measurements, and did not even enter the house before giving his "professional opinion" that the structure needed to be demolished. When asked the reasons, he was rude, unprofessional, and imperious, stating that if I didn't understand he would never be able to explain it, before turning and walking away. A different, actual professional engineer was contacted and when the inspection was performed, provided a reasoned, competent and professional solution. If you want someone to tell you whether a light switch works or not, perhaps this guy can help (although I would not be so sure). If you want an actual professional, go somewhere else.