HEADRICK PLUMBING

unknown

I chose Headrick/Allied plumbing. I talked with Mike Kiem at the office several times. He was always very helpful and professional. As soon as I chose this company, he immediately started on the permit needed, and contacting the city about the depth & location of the main line. I was given the estimate price up front, and that's the price I paid! After a couple of rain delays (can't dig in the mud and rain!) Ryan and his crew & equipment showed up. They started digging and replacing the line. They were a great crew! They had to remove part of a shared chain-link fence, but by the end of the day it had been professionally put back in place and looked like it had never been touched. It is important to note that a couple of the plumbing companies I called said they would take the fence down, but I would have to call a fence company to put it back up! All in all, It was a 1 day job and I am very happy with the work and price.

Every one of these jobs the company was hired to do was completely botched. Not a single one of these jobs was done correctly and certainly not as promised to the point that we finally had to hire another plumber to come in and fix the mess. Not only did they insist on payment made for a job poorly done (they were arguing that the labor costs persisted even though the work was not done correctly), they were extremely rude and unprofessional and would not correct their mistakes. It was a huge waste of time, energy and resources on our part and was a horrible experience overall.

It was great. They had a cancellation so they were able to come within 2 hours of my call so I was pretty happy.

I thought the experience was great. They seemed very professional and the price seemed reasonable. They were very good about explaining what needed to happen. It was just a very straight forward, good service. I will use them again in the future.

The weather at the time of the service call was very cold and the snow was deep, making travel a challenge. I was pleased that they made the trip to my house so quickly and under those circumstances. Both individuals were professional and willing to answer questions. Not sure why a 5$ part and a half hour repair job should cost over 100$, but that's typical for plumbing work, isn't it. I'd recommend and use them again.

Excellent service and responsive. Would use this company again. Sometimes hard to get them to complete minor repairs after the main work was completed (they are busy), but they always return calls and always showed up when I had a critical deadline or needed immidate assistance.