Estate Sales Plus Ltd

Real Estate Auctions, Real Estate Appraisals, Appraisals - Antiques/Jewelry/Items,

About us

Estate Sales PLUS is a full service Estate Sale company specializing in Estate Sales, Moving Sales, Downsizing and Appraisals.

Business highlights

31 years of trusted experience

Services we offer

Estate sales, appraisals, moving sales, downsizing sales, consignments and commercial liquidation sales.


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

3.93 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
33%
4
0%
3
0%
2
0%
1
67%


Rating CategoryRating out of 5
quality
4.3
value
5.0
professionalism
3.9
responsiveness
4.0
punctuality
4.0
Showing 1-3 of 3 reviews

Clia G.
07/2013
1.0
auction services, jewelry appraisal, real estate appraisal
  + 1 more
We had contacted Estate Sales Plus based on reports of their being the top estate sale sellers in Tulsa. I was a little disappointed from the beginning, when the owner "just forgot" an appointment she had made with us to come look at the property. (I'm sorry--you are highly rated for professionalism and you don't look at your calendar and see what your schedule is?) But things improved, and we agreed with Ms. Warren that we would use their service, so over the next three weeks we expected that the arrangements for the sale were proceeding. We were given a copy of a contract, and my brother completed the arrangements with Ms. Warren. When Mr. Warren came in to look at the things we had to sell and said that they wouldn't go ahead with it, we were left with about three days before my brother had to leave town; I had already had to fly home. This experience was a huge inconvenience, a waste of time, and needless to say, stressful. My brother had to find another seller quickly, and we didn't feel that we had time to do the kind of research we would ordinarily feel comfortable with in choosing a seller . I would caution potential customers to be sure to require commitment from the Warrens early. Again, we had no indication that there was any further evaluation to be conducted. Fortunately, I will have no reason to work with them again, and I certainly wouldn't recommend them, despite their high BBB rating.
Description of Work: This rating is based on the lack of timely communication and the owners' deciding not to go through with our sale when we thought all was in place to go ahead, leaving us with only three days to make other arrangements and wasting a lot of time. We had made an agreement with Estate Sales Plus to run a sale of our parents' estate. Sue Lynn Warner, the owner, visited our house, seemed pleased, made suggestions and explained how things would be set up--all this took about three weeks. Then, her husband, Tom, the business partner, visited the house, looked around and declared that there wasn't enough "stuff" for a sale. No further explanation. No apology. There had been no previous indication that the amount of things we had to sale was any factor, and we needed to proceed, as we had limited time and live far away.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Estate Sales Plus Ltd
From the beginning this family was difficult to deal with. Multiple contacts saying different things at different times, conflicting requests, changing appointment dates and times, etc.. When we first saw the sale, the family had removed most of the items of value, but assured us they weren't taking anything else. We explained there was barely enough left to cover the overhead as it is and that if any more items were removed we would not be able to conduct a sale for them. When I arrived for a pre-sale walk through there was a moving van in the driveway with the last remnants of anything of serious value that the family had agreed to leave in the sale. There was not enough left to even cover the costs of setting up a sale, let alone conducting it. As we toured the house to inspect what was left, the gentleman kept pointing at remnants of what once had been a sale and saying, "Oh yeah, that's not in it, we want to keep that too, this won't be in the sale, etc.". I apologized to the gentleman, explained that while it is the family's privilege to keep or leave whatever they like that when I conduct a sale we incur significant overhead costs in labor, etc. and that the family had simply removed so much that a sale was no longer viable. He didn't take it well.

Suzanne S.
03/2013
5.0
auction services
  + -1 more
From start to finish Estate Sales Plus provided a smooth service with minimal stress for my family.
Description of Work: Estate Sales Plus priced and set up the many items for the sale. They were clean and did a beautiful job of displaying the items. All of the employees were very kind in a difficult time in my family's life. I am very grateful to all of them. They also did all of the advertising and policing of the site. I can not say enough good things about their service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Christopher D.
10/2012
1.0
auction services
  + -1 more
Overall, we felt taken advantage of and lied to by the person that operates the company. I cant remember her name by she looks after operations for the company, possibly on the owner behalf. Its sad because I doubt the owner of the company knows how she is conducting operations. The best person to go with in Tulsa in regards to an estate auction would be anyone by Estate Sales Plus. I have been referred to a more honest and reliable person (Lottie Stevens @ 918-850-7136) for our needs. Good Luck with estate sales in Tulsa and I hope this does not happen to anyone else in the future by this company.
Description of Work: These people showed up at the location that we for the estate action without permission and parked a trailer in the driveway. An apparent miss-communication that could of been overlooked. However, many items turned up missing and were stolen before by their employees before an accurate log of items were accessed. The lady that runs the operations in Tulsa told us that it was not her employees, however they were the only one with a key to the residence at that time. If you value honestly and your items not being stolen, I would advise not using this company. they are listed under a few names such as Estate Sales Plus, Estate Sales Plus, LTD and of course We Will Rob You Blind Inc.

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
2.0
punctuality
2.0


Response from Estate Sales Plus Ltd
Thank you for the opportunity to respond to the above remarks. (member name removed) was never my client, and I have not met him. Yesterday, May 21st, was the first time I was aware that he had posted this malicious attack. We work very hard to take care of our families and the contents of their homes. After 20 years, it is an honor to offer our services with integrity and professional commitment. Thank you, Sue Lynn Warren

    Contact information

    unknown, Tulsa, OK 74136

    http://www.estatesalesplus.com/

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    9:00 AM - 4:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Real Estate Auctions,
    Real Estate Appraisals,
    Appraisals - Antiques/Jewelry/Items,
    Antiques

    FAQ

    Estate Sales Plus Ltd is currently rated 3.9 overall out of 5.

    Sunday: Closed

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 5:00 PM

    Saturday: 9:00 AM - 4:00 PM

    Estate Sales Plus Ltd accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, Estate Sales Plus Ltd does not offer free project estimates.
    No, Estate Sales Plus Ltd does not offer eco-friendly accreditations.
    No, Estate Sales Plus Ltd does not offer a senior discount.
    No, Estate Sales Plus Ltd does not offer emergency services.
    No, Estate Sales Plus Ltd does not offer warranties.
    Estate Sales Plus Ltd offers the following services: Estate sales, appraisals, moving sales, downsizing sales, consignments and commercial liquidation sales.

    Contact information

    unknown, Tulsa, OK 74136

    http://www.estatesalesplus.com/

    Service hours

    Sunday:
    Closed
    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    9:00 AM - 4:00 PM