ECS Tulsa ( Extreme clean services )

I've had a cleaning service for 10 years. My regular cleaner moved a week before I called ECS. Maria failed to clean the kitchen counters and the bathrooms each time. Each time I told her there were issues and each time she said she'd do better next time. She broke a $60 appliance in my kitchen yesterday and said she would replace it. My husband didn't leave me a checkbook that day because she had said she liked being paid for a month at a time. When she left, I took a look around and saw that there was dirt on my nightstand and dresser, toothpaste still in the sinks and on the faucets in the 3 bathrooms, the toilets weren't clean, my kitchen counters hadn't been wiped down, my microwave wasn't cleaned, lamps and ceiling fans were still dusty, there was dirt on the bathroom counters and on the tile floor in the kitchen, laundry room, and hallway, the appliances hadn't been wiped down...so I texted her within 24 hours to let her know it wasn't satisfactory. She told me to find a new housekeeper! Ok, fine, if she didn't want to fix it and be paid, she still needed to replace my appliance. Nope. She is completely unprofessional.

The "deep" cleaning was fine in some parts of the house and other parts were totally missed. One bedroom was left with a heavy layer of dust all over the furniture. That was their deep cleaning. In the two next times rooms were missed entirely. And dusting is NOT their specialty. I think there may be a vision issue. Overall the cleaning was fair at best. The worst and most disturbing offense is that Maria was trying to take advantage of my elderly parents! I have waited several months to post this review because I was so angry but have calmed down now and will just state what happened. My elder parents live with me and were home during the days of cleaning. Maria, tried numerous times to sell my mother various products, for example wrinkle cream, special carpet cleaners, cooking services etc. One time she tried a super secret carpet cleaner on some of my carpet spots. The cleaner did not work, the spots were back within a few days. But the next time she charged my mother an extra $20 for the service that did not even work! Maria kept saying that my mother was pleased with her work, but my mother was intimidated by her. I am sorry to say I would not recommend them to anyone.

Also there was never a phone call of explanation or apology.

From start to finish the job gets done. Maria does a great job and if anything possibly gets overlooked, which is rare, they are very quick to make it right!

Maria is very professional, thorough, and very kind, she has been cleaning our office for about a month or so and has always done a marvelous job, now she has began cleaning the owners home he is very pleased so far with the work she has done. I would highly recommend her

MARIA SHOWED UP WITH A HELPER AND IN 3 HOURS SHE HAD CLEANED THE ENTIRE HOME WITH A CHEERFUL SPIRIT AND ASKED ME TO INSPECT THE HOME BEFORE SHE LEFT TO MAKE SURE IT WAS OK. MY WIFE IS VERY PICKY AND SHE JUST LOVES THE RESULTS. WE HAVE A BIG HOME AND I FEEL THE PRICE IS RIGHT FOR THE JOB SHE DOES EVERY TWO WEEKS. i HAVE HAD THE GOOD BAD AND THE UGLY IN THE PAST BUT SHE IS GOOD AND A VERY NICE PERSON. I FEEL SAFE THAT MY HOME IS IN GOOD HANDS WITH HER

She is thorough and attentive to details. I think that her price is very fair (we compared with several other cleaning services). I appreciate that she always communicates with me in advance and immediately after cleaning, so I know that status of our house. Although we have a regular schedule, I have had to change the day of her visit once this fall. She was very responsive and accommodating. I recommend her.

Maria and Janet have always been on time and are very polite, honest, careful, and hard workers. I am amazed at how much they can get done in two hours. Each time they have done a little something extra like sweep the outside area in front of the entry door or clean the outside windows of our French doors. They are very eager to please and each time the house looks a little better.

First, I will say they were all extremely nice and polite. However, they rescheduled twice which messed up my schedule. The quality of their work seemed okay but they certainly didn't do anything special. Then, just after they left and I looked around, they totally missed my half bath and several things in other areas just weren't cleaned or dusted. When I went told them what they missed, they came back and quickly gave them the once-over. At the same time I booked my cleaning, I referred them to another home in my area to be cleaned the same day as mine. I was disappointed when I saw the cleaning on that home also. Nothing horrible, I just won't call them again. Too expensive for what they did...or didn't do.

My daughter's family moved out of their home to another state. I gifted them with a housecleaning to be done after they moved out. Their home is 7 years old. I called and spoke with the owner telling her the home would be vacant and the main concerns were the kitchen, baths, cabs, fans, and interior blinds and windows. She assured me they would do all of those areas. She told me the cost would be $160. (Two days before the cleaning crew came a rug and tile company came and cleaned those areas.) Also the toilets had hard water deposits built up and I cleaned those before the housecleaners arrived. Maria and her coworker arrived on time. We walked around and she was surprised they were to do the windows. She told me it would cost an additional $30 dollars. There are 10 windows. I agreed for the sake of time. Later I left for the duration returning as they were packing up. The house smelled wonderful. They had done a good job. There was a cabinet that had been forgotten and Maria noticed it and it was cleaned. After they left I saw that the interior of the oven door had not been done but didnt think it a big deal. I just cleaned it. Then I noticed that the white dish drainer in the sink, high end Pampered Chef vented refrigerator containers, and the sink drainer/stopper were no longer in the sink. The home was empty except for these items. I called her about 20 minutes after they had left. She said they had thought those things were trash but still had them in the truck. I am unclear about why they would assume they were trash and not ask, especially the sink stopper? However, I just asked her to return them and she agreed. I asked to please drop them at my home, on my porch. Maria agreed to do it but it never happened. Three different times she told me she would be bringing the items but did not. Each time I called she said someone else had been ill and she couldnt. It has been a week since we last spoke and I have never heard back. We had discussed them cleaning at my home but I was waiting to see about returning those items. Let me stress if they had been dropped off at some point previous to now I would have been satisfied. However, the only items in that house were removed and my thinking is I have so many things in my own home I do not feel comfortable having these ladies in here. You need a high trust factor to have people given free access to all areas of your home. Also, if you are building up your clientel you may want to handle situations in a timely way. I would not call them again.

The first visit was an initial cleaning, based on a special price: $69 for 2 hours. Two people showed up and did a good job. The second visit was supposed to be an "in depth" cleaning, for $160. We set this up during the first visit, and the team leader (Maria) told me that since our house was easy to clean, she would only charge us $140. When they showed up for the "in depth" cleaning, Maria had a different helper, and had forgotten about the $140 she quoted the first time. They again spent only 2 hours, and did less on the in depth visit than the first time. I didn't do a complete inspection and review until after they left, but I was disappointed when I did. When Maria called back to ask about scheduling the next visit, I told her how disappointed I was, and she promised to come back and complete anything I was unhappy about. She said she would check her schedule and call me back. I never heard from her again.

I own a home in Tulsa, but live in Oklahoma City. I had tenants who recently vacated the property. I required a comprehensive cleaning to be able to place the house back on the real estate market. Andie and her crew were very, very flexible, as I ended up having a bit of a water service SNAFU. She worked very hard to fit me aggressively into her schedule, and the results turned out perfect. Her pricing was quite fair for the quality of service received. Should you require cleaning in the Tulsa area, you really won't be able to do better.

They did a phenomenal job at a very reasonable price. It is hard to find people that do it this cheap. I would hire them again.

Angie does a very good job at a very good price. We are happy to have her!

When I spoke with Andrea on the phone, she was very polite and professional sounding. She was able to quote fairly quickly over the phone based on the square footage of my home and from what I told her I needed to have done. I asked her to clean the kitchen, living room, master bedroom, and both bathrooms. She quoted a price for a thorough top to bottom cleaning for every room, which was a bit more than I wanted to pay for a trial run. ($150). We made an appointment for the following week. It was Christmas week. The appointment time was for 9:30 and Andrea and her sister arrived on time. Both girls were very pleasant and asked if it looked ok numerous times before they left. I did not do a 'white glove' inspection while they were here. I didn't do one after they left either, as it didn't seem necessary. I think that they would have done over, or corrected any missed spots if I had pointed it out to them. I will have to say that the very next day, a company was going door to door with flyers looking for business for their own cleaning service. My husband walked them through the house....a husband and wife team. They pointed out several missed areas of dust. They were competing obviously, but I am thinking of using them for a trial as well.

Andrea did a phenomenal job! We were really impressed with the work she did. She got stains out of my refrigerator that I hadn't been able to get out in 4 years! She even volunteered to clean the garage for us without charging us. The entire house was ready for the new owner to move in!

Andrea and Scott did a deep, Spring clean on my house to get it ready to put on the market. They had a very professional attitude and were happy to help me with whatever specific service that I needed to help me to get my house ready to sell. They did a very good job for a competitive price. Their goal is to gain a long time customer by providing excellent and consistent service. It worked. I hired them to help me maintain the house until it should sell and to help me clean my new house.