Classic Image Renovations

Scott listened to what I envisioned, gave me a detailed list of work/materials/timeline/cost (with the caveat of increased cost if unexpected problems occur). Scott did the majority of work by himself, was always professional and cleaned up the mess each time before leaving. He completed the job in the timeframe stated in the contract. I would definitely call on Scott again. Most important - I absolutely LOVE my new bathroom.

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Very well. I have not yet secured his services due to finances but as soon I have the funds, he is the man I will use. I am also wanting to remodel my kitchen and other things in my home. I trust his services the most....character. I plan to have him as my contractor.

The overall experience was lengthy, but the quality of work was worth it. From what I've heard from others, the fact that we had both of our bathrooms done back to back and lived through it is a testament to how smooth things went. Even when we were sent the wrong shower doors, Scott worked with us to try to resolve it with Home Depot. We got our shower floor (master bath) and the tub walls (other bath) made by Marble Elegance. Scott, however, did the shower wall tile his self and it looks fabulous as do both tiled floors that he did. Scott worked very hard to do everything we wanted and we love the outcome.

It went very well. I love all the bathrooms as well as the hall and bedroom. I'm am so pleased I had it all done and think I made a wise choice when I chose Scott to do the work.

Scott was very professional and kept a great level of communication throughout the entire process. He was able to establish quick and effective solutions when problems arose (and they will always arise during a remodel). The project took longer than originally estimated, however, there was additional work to be done that was not originally planned so it was to be expected. The quality of the finished work is great and Scott made sure to leave the area neat and tidy, and always picked up after himself. He took extra precaution when working in the house and laid down padding and mats over all of the hardwood floor as to not scratch or damage anything in the house; great attention to detail! We plan on using him for other major projects around the house!

I had to revise my request for renovation due to unexpected expenses not counted on. Scott was very helpful and made good suggestions. Other bidders could not see how to renovate my cabinet and still have support for the counter and Scott came up with a way to keep some storage space and still have the cabinet look ok. The renovation was carried out in a nice way without too much disruption of our routine. The tile looks very nice. He cleaned up after himself and removed the old debris. The floor and and cabinet and new appliances look great. I would hire him again, (and may have to if the appliance store can't get my dishwasher installed.)

We were not at all satisfied with their service. We had to have them redo several things. The lighting was done well. The ceiling and the painting was done very well. We had to have them come back out. They left out floor in such a mess from the sheet rock work that we ended up replacing the floors.

I just had my master bathroom gutted and remodeled. It was a 20 year old bathroom with a walk in shower resembling a cave. . We had a 42 inch wide whirlpool tub right beside the shower. I had had ongoing battles with mold since the shower was totally enclosed and the vent fan was outside of the shower. Plus the floor of the shower was the 1 inch mosaic. It was 35x34 felt very closed in, We had a 84 inch double sink vanity with a fake marble top. It was pretty in it's day but was basically two kitchen cabinets with an old faux marble top. The walkway was a straight line back to the separate toilet room. It was a fairly good sized room but felt small because everything was in a straight line. The long vanity on one side and the tub and shower on the other. . Oh yes, it was all white drywall and cheap vinyl flooring. No tile, no color. Previously, we had had my contractor Scott Nichols from Classic Image Renovations do a partial remodel on our kitchen and guest bath upstairs. He did such a good job and was so easy to work with that I had him redo the master bath too. Only instead of a partial remodel, the master bath was gutted and totally redone. Prior to the estimate I did a basic design of the shower and tub area. I did a pretty rough somewhat 3d drawing too with estimated measurements. Scott met with me after I got off work to discuss my plans. That was very convenient and very much appreciated. I explained what I wanted to do and showed him the drawing. He gave me a very reasonable estimate a few days later and we agreed on a start date. This estimate was mainly for labor but included some building materials, electrical, plumbing, pickup cost and trash haul away. I was pretty nervous about him being able to translate my rough drawing into walls,ledges and accents, but by the second day after the demo, the design I had drawn was framed in and cement board was going up! In the meantime, I lived at home improvement stores selecting tile, vanities, mirrors, tubs, sink and shower hardware, door knobs, wall cabinets, lighting. If you are just starting out and your contractor gives you a labor only estimate, make sure you have a good idea what all the items NOT included in the estimate are going to cost. It adds up fast and was much more than I expected. The estimate did include some pickup though as some of the items were too heavy or too large for me to transport. Scott picked up 5 boxes of the tile I selected and put it in my garage for later use. I opened the box up and found the tile was awful! It was nothing like the sample I had or the one on the wall. But it was the correct tile. That particular tile(Mesa Beige) has a lot of variation and meant to look like sandstone. One tile was a solid light beige but others had a lot of peach, brown and other colors. It had jagged lines of brown and gray. The tile would not work!! I hated it. Without a complaint(or extra charge) Scott took the tile back and purchased the new tile. (Capri Natural tile.) I also selected the matching mosaic to use as the accent strip. In my design, I had the tile going up to the ceiling, around the face of the shower, the wall between the shower and tub and over and around the tub. It was a lot of tile. Scott suggested we might stagger the tile so the tiles are not all squared off lines. I agreed and discovered having it laid that way really dressed up my bathroom! He used staggered 12 inch tiles on the floor and over the tub. And used the 6 inch tiles in the shower and on the wall between the tub and shower. He was very meticulous and it showed in the final results! The threshold of the shower and the 36 inch wall had tile wrapped around and two colors met up. So all of it had to be precisely cut to fit as perfectly as it did. After having fought mold for a number or years I was emphatic about not leaving one square inch of drywall that would get wet. At that point, he made a good case for NOT using the mosaic on the floor of the shower in order to prevent that from happening again. I went with a hard surface floor for the shower instead. Design wise, the mosaic would have been prettier, but the grout breaks down and water seeps in those areas. Once the inside of the shower was 3/4 of the way tiled, Scott informed me that in order to go all of the way to the ceiling, the top row would have to be cut and it would be a different size than the rest of the tile. He said he didn't think it would look good. But left that decision up to me. So his suggestion was to paint the remaining part of the top of the wall, which was about 5 inches.. That is what I decided to do and am very happy with that decision. There is so much tile on that wall and in the shower that it needed breaking up with something other than beige. Besides building a beautiful new shower and laying all the tile, Scott painted the bathroom walls, re-installed the toilet, hung towel racks, single vanities ,mirrors and a wall cabinet. He also installed a new vent fan and several new light fixtures. He brought his electrician in to do all the lighting changes and brought his plumber from Affiliated Plumbing to redo the plumbing for the vanities, the shower and the tub. Both the plumbing and the electrical cost quite a bit more than the estimate. But we had to reroute the plumbing for the different sized tub and vanities. Some concrete work had to be done to fill in a big hole my builders left under the tub. Also the electrical was more expensive since the new whirlpool had to be connected to the switch already on the opposite wall. I was not very happy about these overages but I think it fits into the category of unforeseen costs. There was no way to know what was under the tub. Also since I switched vanity selections after the estimate, the rerouting of the plumbing and electrical was more than the estimate.. Robinson Glass installed the shower glass today and it is very modern looking and is gorgeous! It is clear glass with two panes and a door. All of it is frameless. I can't wait to use it. I am thankful for Scott Nichols. Thanks to his eye for design and color I did not make any really bad design mistakes. Plus his skill completing a total remodel is outstanding. Besides getting a beautiful remodel for a decent price, I most appreciated his professionalism, trustworthiness and honesty. We had a few minor mis-understandings but they were very easily worked out. I plan on hiring him again for inside painting. We will eventually get our house fully updated. Maybe by then, the housing market will have improved. It is always a scary thing to hire someone you don't know to come into your house and work. I am very pleased to say my trust in him to do good work and to treat my house, my belongings and my dogs with respect was well placed. Peggy Crawford

My family recently had our kitchen and an upstairs bathroom remodeled. Our house is over 20 years old and hasn't had much done to it. The kitchen was dark and gloomy and had old nasty looking wood cabinets and a blue counter top. We had a raised bar which was real popular years ago. We had Lowe's contract out for the granite counter top but hired Scott Nichols, owner of Classic Image Renovations to do the rest. We spent a couple of hours on our first visit, prior to getting the estimates, discussing what we wanted and possible ways that could be accomplished. He also brought a nice portfolio of pictures of the houses he had previously done. Both my daughter and I felt very comfortable with him in the house and liked his ideas. So after getting the very reasonable estimate, we hired him. He cut the bar down level with the counter top and made a peninsula out of it. He repainted the kitchen, added and painted bead board and chair rails, added new window sills and molding and reconstructed the back of the cabinet to hold corbels for the granite. He tore out the flooring underneath the sink and replaced it as well. Scott also brought in a licensed electrician to add under counter lighting and a few recessed lights. At the end of the remodel, Scott installed the glass tile back splash. The kitchen is finished now and is absolutely gorgeous! He did such a wonderful job in the kitchen, we had him update our upstairs bathroom. He replaced the wide mirror with two mirrors and two light fixtures, replaced the counter top, sink and hardware, laid ceramic tile on the floor, painted the walls and added a new shower door. He also installed a new toilet and some towel racks. His electrician came in to change out the lighting and his plumber came in to help redo some of the tub fixtures. Also bathtub specialist chemically cleaned the bathtub so that it looks brand new! We were very pleased he was using licensed professionals when needed. We are getting Classic Image Renovations to gut the master bathroom and remodel it!Scott Nichols' prices are very fair, he stuck to his original estimate and discussed charges or additions to cost for anything we added that was not on the estimate prior to going ahead. Plus he had some good suggestions on ways we could make changes where it would look better. He is a very honest professional businessman and does very meticulous work. His patience dealing with changes was also very much appreciated. He expects payment AFTER a portion of work has been done and his invoices match the estimate on labor. These particular estimates were for labor and installation materials only. Not the tile, sinks, paint ect. If we need any more updates done to our house after the bathroom, we will definitely try to hire him again. His work is not done until the customer is satisfied with the work and the quality.