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BRIAN'S HEAT & AIR

Heating and Air Conditioning, Appliance Repair

About us

Brian’s Heat and Air is known for high-quality HVAC products and services. Let us take care of your heating and cooling systems. Our owner is a proud Tulsan who saw his dreams materialize when he founded our company in 1991. Since then, we have been providing nothing less than outstanding customer service. At times, we even work until past midnight just to accommodate the volume of calls that we receive. 918-834-0662

Business highlights

33 years of trusted experience

Services we offer

SERVICE & INSTALL MAJOR APPLIANCES, AIR CONDITIONERS, FURNACES, WALL FURNACES, WINDOW UNITS, HEAT and A/C, HEAT.

Services we don't offer

Ask for details

Amenities

Free Estimates
Yes
Senior Discount

10% off service call



Accepted payment methods

Check

Photos of past projects

Reviews

4.742 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
7%
3
2%
2
2%
1
7%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 1-25 of 42 reviews

Leah P.
01/2020
5.0
heating & air conditioning/hvac
  + -1 more
Brian and his team have cared for our homes for nearly 2 decades and have always been courteous and professional. We have appreciated the time and attention they have put in to do things properly the first time.
Description of Work: Heating & A/C

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Sandy W.
01/2020
5.0
heating & air conditioning/hvac
  + -1 more
Great he always comes when he says he will and prices are reasonable and he does excellent work!!
Description of Work: Heating &d A/C
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from BRIAN'S HEAT & AIR
Thank you very much for taking the effort to leave a review on Angie's list and for your time to do this review thank you once again

Javahna J.
01/2020
5.0
heating & air conditioning/hvac
  + -1 more
They were fantastic and did a wonderful job they follow up to make sure that everything is okay its a wonderful job they go above and beyond and i will recommend them to anyone and i will use them again in regards about heating and air.
Description of Work: Heating service in the furnace.
Rating CategoryRating out of 5
Yes, I recommend this pro
$350

Response from BRIAN'S HEAT & AIR
Thank you so much for taking the time to give me a review Angie's list. I realize it's not very easy to leave a review on Angie's list thank you very much for your effort.

Karen B.
08/2019
5.0
heating & air conditioning/hvac
  + -1 more
I have worked with Brain for over 2 years on numerous properties I own. He is absolutely awesome - responsive, dependable, fair, honest - & deserves a straight A in every catagory on Angie's list !
Description of Work: HVAC repair & service at multiple properties

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from BRIAN'S HEAT & AIR
Thank you

RHONA H.
04/2018
5.0
heating & air conditioning/hvac
  + -1 more
We were fortunate to have John Morris and Brad Penrose install our new system which included sealing all ducts, installing a new return system, heat and air units, tankless water heater and attic insulation. John is extremely knowledgeable and both these guys did their very best for us. So many companies want to do a "quick fix" and that was not what we wanted. Ultimately, this new system will save us a lot of money, thanks to these two people. Highly recommended.
Description of Work: Comprehensive New Heat and Air System

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

Response from BRIAN'S HEAT & AIR
Thank you Brian

Sharon M.
03/2018
5.0
heating & air conditioning/hvac
  + -1 more
I called Brian yesterday afternoon and he was able to do repair this morning and it wasn't even an emergency. Diagnosed problem right away, went to buy the new fan and was back and done within a short time. I appreciated that he didn't try to sell me more than I needed.
Description of Work: Replace fan in heating unit

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Response from BRIAN'S HEAT & AIR
Thank you maam

Karen B.
03/2017
5.0
heating & air conditioning/hvac
  + -1 more
Direct & clear communication with owner of company, which is a plus. Honest, prompt, polite & absolutely fair.
Description of Work: Repaired the furnace at 2 of my homes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Response from BRIAN'S HEAT & AIR
Thank you very much for the review, as you can see, I don't get on here much..If anyone wants to contact me, prefer you call me directly, 9188340662 And or; 9189515835 Thxs

Quentin B.
10/2016
5.0
heating & air conditioning/hvac
  + -1 more
I called Brian's Heat and Air based on some of the reviews I was reading. The job was to replace a complete system, and I'm 45 miles away so my first question was if they service my area. Very apologetically he informed me that I was "a little" outside of their area. I told him it was no problem. Within seconds of completing our call, he kindly sent me text messages recommending a couple of other companies. With that professionalism and character and wish I was "a little" closer so I could do business with him.
Description of Work: Full system replacement (outside of service area).

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from BRIAN'S HEAT & AIR
I apologise for it being a little outside of my area. If we have a manufacturer issue with system and have to go back, it really is an issue. If it's in downtown Tulsa or B.A.. we can be their in 15 minutes.if it's a little further than it's an issue. Thank you for the A rating. Thxs again. Briansheatandair.com

Jean M.
09/2016
5.0
heating & air conditioning/hvac
  + -1 more
they were prompt and did the job well
Description of Work: new air conditioning unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Response from BRIAN'S HEAT & AIR
Thank you

Cindy G.
09/2016
2.0
heating & air conditioning/hvac
  + -1 more
I had prepaid for an inspection and 20 point service that was not completed because my thermostat was never looked at he was friendly enough he never introduced himself . I had to ask him his name because there were two men. They talked me into spending $125 that I didn't anticipate to replace some coil or fuse or something but I got the impression that they were just really trying to get more money out of me and be on their way as quickly as possible.
Description of Work: The Provider wasn't at my residence for five minutes before telling me I needed to spend $650 to fix my AC unit! That may be true but I informed him I didn't have the money and I just wanted the service I'd paid for which I believe did not get done, as a matter of fact I know it wasn't completed but I was just too tired to deal with it. I do not recommend this service!

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$215

Response from BRIAN'S HEAT & AIR
We apologise that you weren't satisfied with our services the Fab blade was broke and caused the bearings to wear out causing the unit to sound louder than a train. It burnt up the start stop station and we recommend replacing that as well. We did the 29 point inspection and just pointed out what the component needed. We also took panels off and washed out. Did all we could do. Offered to dismiss the 29 point inspection fee if she let us upgrade component with new motor , propellar and top off freon as well as finance it to her what she could afford so compressor wouldn't burn up. I apologise I couldn't make her happy.

Chris S.
09/2016
5.0
heating & air conditioning/hvac
  + -1 more
Brian came out and was able to identify the problem quickly, and checked the AC unit for any other problems. Was very helpful in explaining what was wrong with the unit.
Description of Work: AC UNIT Screeching

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from BRIAN'S HEAT & AIR
Thank you

Tim W.
08/2016
5.0
heating & air conditioning/hvac
  + -1 more
Brian bid the job competitively and looked for the most economical solution for me. He also came out the next day after I called and started helping me. Once completed, the air is very cold and the Goodman he installed is very quiet.
Description of Work: I replaced my old central air conditioner and evaporator coil. Used a Goodman compressor and Aspen coil.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$4,000

Response from BRIAN'S HEAT & AIR
Thank you , Mr. [Member Name Removed]

PJ M.
07/2016
5.0
heating & air conditioning/hvac
  + -1 more
I've used Brian's H&A three times this year for my rentals and am very happy with them. Each time they came out quickly, same day or next day, and got the work done as quickly as possible. First time John came out he identified the problem and gave me option to fix, which he said would likely be a temporary fix, or replace just the air handler. He fixed it and true to his prognosis it did freeze up again a few months later. This happened to be the busy season and they still made it happen. $2300. The next day another house I have had issues. John came out on the weekend, same day I text him, and fixed the next day. $500. Each time he emailed me the different options for fixing/replacing and his recommendation. This is really helpful to be able to think about and research the options.
Description of Work: A: Replaced air handler, evaporator, media box. B: Replaced motor fan and capacitor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Response from BRIAN'S HEAT & AIR
Thank you so much for taking time to give us such a good review

Amber W.
07/2016
5.0
heating & air conditioning/hvac
  + -1 more
Brian and his crew are always professional and quick to get us up and running. I've been using him for the past two and half years and have had no trouble getting problems solved. They are knowledgeable and do good work. Thanks again for coming out the next day as I know you are busy this time of year!
Description of Work: I called Brian yesterday and he came out when he said he was going to this morning. I ended up needing to get a few things replaced to be up and running again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$715

Response from BRIAN'S HEAT & AIR
Thank you so much for the great review.

Dan R.
05/2016
5.0
heating & air conditioning/hvac
  + -1 more
Everything went great. They came out real quick. I basically a little bit extra to get the work done.
Description of Work: I purchased a Big Deal for Brian’s Heat & Air. The Deal was to check over the furnace and the air conditioning system and make sure that everything was working okay. The furnace seemed to be okay, but the air conditioner actually had several problems that they managed to fix.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from BRIAN'S HEAT & AIR
Thank you for taking the time to give us a great review... very much appreciate ed

Andre C.
04/2016
4.0
heating & air conditioning/hvac
  + -1 more
After seeing my review Brian called to make things right. He apologized for the interaction I had with his after hours tech. He offered to meet me at my job and give me a refund for the service call charge. He also offered to take care of any service call I needed over the next 3 years free of charge. I appreciate that he took time out to make it up to me and my wife.
Description of Work: refund

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$75

Response from BRIAN'S HEAT & AIR
I apologise for the bad interaction with that person. Won't happen no more

Andre C.
04/2016
1.0
heating & air conditioning/hvac
  + -1 more
My wife and I recently purchased our first home and about 30 days after we moved in the central air conditioner wasn't blowing cold. We were told that the unit was only about 7 years old. I called Brian Heat and Air and spoke with Brian. I told him that the unit was blowing cold air when we first moved in but stopped blowing cold a few days ago. I told him that I thought we only needed to have freon added. The after hours tech came to check the unit and he told us that our coil condenser was not compatible and that we will need to replace our whole system cheapest rate was $1500. We were refereed to another company after we got the quote from Brian's Heat and Air. The other company looked and the unit and saw that the outside connection wasn't welded properly and that we had no coolant in the system. He fixed the weld to prevent the leak and charged the unit with Freon. He was in and out with in 45 mins and fixed the issue for about $300.00. I feel that the tech from Brian's was trying to find an easy fix and charge more money by trying to have us replace the condenser coil. He also did not mention the leak that was coming from the bad weld job on the outside connection to the unit or tell us that the unit was out of froen which was what we suspected in the first place.
Description of Work: Service call for central air unit.
Rating CategoryRating out of 5
$75

Response from BRIAN'S HEAT & AIR
Im sorry to see your frustration and dissatisfaction with our services posted to Angieslist. Our Service Technician John is a very good tech. One of the best in Tulsa. I looked over all of his notes on his service report as well as the images of data plates and agree that this system is incompatible and before addressing problems of performance, the incompatibilities need to be addressed. Otherwise, even if operating, your equipment will not perform as designed and this will lead to high utility costs as well as diminished performance. The Condenser (Outdoor AC Unit) is a Concord model# 4AC13L36P-3A and the Serial# is 1910A02280. This condenser comes precharged from the manufacturer and is designed to operate using 5# 9oz of R-410A. The indoor Evaporator is a Trane Model# 2TXCB042BC3HCAA serial# B143X505G rated for "R-22 Only" (Its Printed on the data plate of their coil). Anytime we see incompatible equipment installed, we inform the homeowner immediately and let them know what it will take to resolve the matters of incompatibility. The reason why is because there are no known performance characteristics associated with mismatched systems. If a data plate says R-22 Only there is no reason for us to assume we can fix the problem by charging the equipment with R-410a. I have listed the model and serial numbers of the equipment in question and encourage each person who sees this review to call the tech support departments of both manufacturers and read them [Member Name Removed]'s review as well as our response and get their professional opinions. These reviews effect our livelihood and undermine our professional knowledge. Ive seen people fix water leaks with duct tape and called it good claiming that it worked. This is just another example of unqualified people putting in equipment with no regard for the homeowner. I would be interested to see the utility cost associated with this installation throughout the history of the installation. I encourage you to learn more about the heating and cooling industry and get to know the system installed in your home by calling the following tech support lines and reading your review as well as our response to your review to get their professional advice as the manufacturer of these products. Concord can be reached by calling (800) 448-5872 and Trane can be reached by calling (877) 788-7263. We appreciate your initial call and hope that we can change your opinion about our company. I know it can be frustrating buying a new home and finding out about problems. We can help you to live more sustainably and help to ensure a brighter future for you and your family by offering products, services and expert advice that is proven to increase the comfort level of your home and decrease the utility cost associated with day to day living. Feel free to ask questions. Any professional would tell you this equipment is incompatible, except for, of course, the people who installed it.

Allyson K.
12/2015
5.0
heating & air conditioning/hvac
  + -1 more
After the two other companies we hired to come out to fix our heater failed to fix the problem we called Brian's. He fixed the problem and had it up and running in an hour. If we had called them to begin with we would have saved a lot of time and money. We will never use anyone else again!
Description of Work: They fixed our heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Response from BRIAN'S HEAT & AIR
Thank you for taking time to give us a reiview. We appreciate it .

Melvin R.
12/2015
5.0
heating & air conditioning/hvac
  + -1 more
My central heat quit working. I called them and they came the same day. They fixed the problem with the thermostat. They are nice guys and are very reasonable. They are very friendly and I would highly recommend them.
Description of Work: Heating & A/C

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from BRIAN'S HEAT & AIR
Thank you for taking time to g u very us a review

Jason B.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
Came out quickly and within 20 minutes knew what the problem was and had it fixed. Gave suggestions on what could be done as far as a new unit but didnt try and push the issue to make a sell. Very pleased with how they did.
Description of Work: Fixed ac unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from BRIAN'S HEAT & AIR
Thank you

Jack B.
09/2015
5.0
heating & air conditioning/hvac
  + -1 more
They made time to fix my problem the same day I called. They replaced my fan motor in about 20 minutes. When the motor was too small for my unit, they came back (again the same day) to replace it at no additional charge.
Description of Work: Replaced a blown fan motor

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Response from BRIAN'S HEAT & AIR
Thank you. I replaced first motor with exact same size but they change over years reason I had to replace it with a bigger motor. Thank you for the review and for helping me with daughter. Have a baby sitter but it was fixing to storm so thought I'd better just bring her and getter done before the storm . Thank you for your patronage.

Rebecca C.
09/2015
5.0
heating & air conditioning/hvac
  + -1 more
I called this morning and they made it out same day! John was very helpful and quick! I will be using them for all of my future heat and air needs! Highly recommend.
Description of Work: Diagnosed why the AC was not running. Fixed the issue.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from BRIAN'S HEAT & AIR
Thank you so much for the review.. I realize it takes time which you could be spending other places on the web. Thanks again

Jesse G.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
Service went very well. John was very helpful. Will definitely do business with them again. A++++++!!!
Description of Work: Changed the start capacitor for compressor and outdoor fan motor

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Response from BRIAN'S HEAT & AIR
Thank you [Member Name Removed] for the review.

Velma G.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
Everything went fine, and I would recommend them
Description of Work: $99 for an HVAC Service Call and 30-Minute Diagnostic

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from BRIAN'S HEAT & AIR
Thank you [removed member name]. It was a pleasure doing business with you.

Tyler M.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
It was pretty good. They were pretty good to get it done and the price was competitive compared to the other estimates. They were good on everything and I haven't had any problems afterwards.
Description of Work: They replaced the air conditioning unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Response from BRIAN'S HEAT & AIR
Thank you [removed member name].
    • 1(current)
    • 2

Contact information

2705 E Apache St, Tulsa, OK 74110

http://www.briansheatandair.com

Service hours

Sunday:
Closed
Monday:
8:15 AM - 6:00 PM
Tuesday:
8:15 AM - 6:00 PM
Wednesday:
8:15 AM - 6:00 PM
Thursday:
8:15 AM - 6:00 PM
Friday:
8:15 AM - 6:00 PM
Saturday:
10:00 AM - 6:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
35690
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Appliance Repair

FAQ

BRIAN'S HEAT & AIR is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 8:15 AM - 6:00 PM

Tuesday: 8:15 AM - 6:00 PM

Wednesday: 8:15 AM - 6:00 PM

Thursday: 8:15 AM - 6:00 PM

Friday: 8:15 AM - 6:00 PM

Saturday: 10:00 AM - 6:00 PM

BRIAN'S HEAT & AIR accepts the following forms of payment: Check
Yes, BRIAN'S HEAT & AIR offers free project estimates.
No, BRIAN'S HEAT & AIR does not offer eco-friendly accreditations.
No, BRIAN'S HEAT & AIR does not offer a senior discount.
No, BRIAN'S HEAT & AIR does not offer emergency services.
No, BRIAN'S HEAT & AIR does not offer warranties.
BRIAN'S HEAT & AIR offers the following services: SERVICE & INSTALL MAJOR APPLIANCES, AIR CONDITIONERS, FURNACES, WALL FURNACES, WINDOW UNITS, HEAT and A/C, HEAT.
Ask for details

Contact information

2705 E Apache St, Tulsa, OK 74110

http://www.briansheatandair.com

Service hours

Sunday:
Closed
Monday:
8:15 AM - 6:00 PM
Tuesday:
8:15 AM - 6:00 PM
Wednesday:
8:15 AM - 6:00 PM
Thursday:
8:15 AM - 6:00 PM
Friday:
8:15 AM - 6:00 PM
Saturday:
10:00 AM - 6:00 PM