Bray Appliance Repair has professional technicians to preform professional repairs. We offer senior citizens and military discounts. We are open 24/7 with same day service availability.
Business highlights
30 years of trusted experience
Services we offer
We repair are a mobile service. We work on all major in home appliances: refrigerators, washers, dryers, ovens, dishwashers, under the counter ice machines.
Services we don't offer
We do not service toasters, microwaves, blenders. We do not sell parts.
Pros: The service tech, Casey (I think), was kind and punctual. Issue with my oven appears to be resolved. Cons: Wildly expensive... $484 to replace Thermador oven igniter. Even with OEM part being $100, not sure why than 1hr labor should be $384. Other local providers are more transparent than this company. Would suggest they state their service call fees upfront so consumers can make an educated decision on who to use.
Description of Work: Replace thermador oven igniter.
Rating Category
Rating out of 5
quality
3.0
value
1.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
$484
Chih-Chin P.
05/2017
1.0
appliance repair
+ -1 more
A relay was replaced and the compressor was working normally again. The reason I gave it an F review was that he charged me $263 for less than 30 minutes of work and used a generic part that can be bought for less than $20 on Amazon. Not good experience!
Description of Work: My refrigerator compressor was hot but not kept food freezing.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
stephen M.
01/2017
2.0
appliance repair
+ -1 more
Our story began when Jerry Bray from Bray Appliance Repair came out late November and decided the problem with our Kenmore refrigerator’s ice maker was the infrared sensor control board. He brought and installed it on a second trip, we paid $301.60, and he said it would start cycling ice the next day. After Thanksgiving, we called back to say the machine had never started working. We called multiple times and left several messages over a week and when he never responded we decided he was resisting us passively and wanted nothing more to do with the project. Several weeks later, we called Appliance Doctor who dispatched Raymond and he solved the problem. His first visit he investigated, took the ice maker apart, pulled the refrigerator from the wall, found a pipe frozen, and suggested we should start by replacing a part of the water system at the back of the refrigerator. The next day he installed the new part, reassembled the ice maker, we paid $200, and he said the ice will start soon, if not call me. The next day the ice hadn’t started so we called and he came out and looked and thought we should get a new ice maker. The following day the thing resumed making ice so we called off the new ice maker and it’s worked ever since. Grades, Bray Appliance Repair, D, Appliance Doctor A Both were present and courteous, one of them dropped off and the other finished.
Description of Work: Kenmore refrigerator ice maker quit working
Rating Category
Rating out of 5
value
2.0
professionalism
2.0
responsiveness
1.0
punctuality
5.0
Ed P.
06/2016
5.0
appliance repair
+ -1 more
Excellent Response, Fast Repair, Exact diagnostic of problem. Frig back up and running 30 minutes. Would recomment them for future service.
Description of Work: Replaced the Main Board on Refrig.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Richard B.
06/2016
5.0
appliance repair
+ -1 more
unknown
Rating Category
Rating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Alan A.
12/2015
5.0
appliance repair
+ -1 more
Bray Appliance Service analyzed and figured it was the Ice Machine and not another problem while I watched and took notes. Jerry explained in detail the different problems it could be and checked each one. It came down that the Ice Machine malfunctioned. They called a supplier and had a new one out at my home in about 30 minutes. I originally contacted via Angie's List email another vendor with a long list of A ratings. They informed me that they did not work on LG's. Bay Appliance knew what they were doing, as I watched. I was very please and will call them for any repairs I need for appliances in the future.
Description of Work: Replace Ice Machine in LG Fridge.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$315
Terence B.
10/2015
5.0
appliance repair
+ -1 more
unknown
Description of Work: responded to me my phone call within 15 minutes. Was at my front door within 2 hours for initial call. Made accurate diagnosis within 15 minutes. ordered part and returned the next morning to install the kit in my refrigerator.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$280
Matt & Tamara K.
10/2015
5.0
appliance repair
+ -1 more
unknown
Description of Work: Great experience would use him again
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
$100
Mendie H.
08/2015
5.0
appliance repair
+ -1 more
He called before appointment time to let me know he was running early if my schedule allowed. Fixed the repair which took a special fitting the plumber I had hired earlier did not have. He then checked the inside to make sure everything else looked like it was working right. The cut in the line was caused by a bad design in the compressor cover which has a sharp edge that rubs 3 tubing lines. He bent the cover out in that spot, with my permission, and put duct tape on it to protect the tubes from the sharp metal. Very quick and efficient.
Description of Work: repaired a nicked water line on the back of fridge that was leaking
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Jami M.
06/2015
5.0
appliance repair
+ -1 more
They came to my house when they said they would be there. I was able to have an appointment for the same day I called. He was very fast to diagnose the problem and make the repair right then. He was very friendly and professional. I will use them again and refer them to anyone I know need appliance repair services.
Description of Work: Bray appliance came to my house the same say I called and told them my dryer was't heating. He was able to fix it right away. He instantly knew what the problem was.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$145
Dawn A.
06/2015
5.0
appliance repair
+ -1 more
I called Bray Appliance when my under the counter ice maker quit making ice. He came to my house the same day that I called. He knew right away that the water valve needed to be replaced, and he had it fixed in no time! I was very impressed with how the process went. I was extremely pleased that the price was so affordable.
Description of Work: Repaired my under the counter ice machine.
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*Contact business to see additional licenses.
Service Categories
Appliance Repair,
Appliance Repair - Small
FAQ
Bray Appliance Repair is currently rated 4.1 overall out of 5.
Sunday: 12:00 AM - 12:00 AM
Monday: 12:00 AM - 12:00 AM
Tuesday: 12:00 AM - 12:00 AM
Wednesday: 12:00 AM - 12:00 AM
Thursday: 12:00 AM - 12:00 AM
Friday: 12:00 AM - 12:00 AM
Saturday: 12:00 AM - 12:00 AM
Bray Appliance Repair accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Bray Appliance Repair does not offer free project estimates.
No, Bray Appliance Repair does not offer eco-friendly accreditations.
No, Bray Appliance Repair does not offer a senior discount.
No, Bray Appliance Repair does not offer emergency services.
Yes, Bray Appliance Repair offers warranties.
Bray Appliance Repair offers the following services: We repair are a mobile service. We work on all major in home appliances: refrigerators, washers, dryers, ovens, dishwashers, under the counter ice machines.
We do not service toasters, microwaves, blenders. We do not sell parts.