Betches Upholestry

I needed large sofa cushion restuffed. They looked at it, gave me a quote and choices on the look I wanted. They told me they would be done by Friday and were really done by Thursday. The cushion looks great! I would totally use Betche's again!

I had two couches reupholstered and asked numerous times for him to keep the fabric from one couch to use on a day bed (it was only 4 years old, in great shape, discounted and cost around $2500.00) My decorator also reminded him to keep and return the fabric removed from one of the couches. I called him multiple times to ask if the couches were done and reminded him to save the old fabric, which he said he would do. When he delivered the couches, I asked him about the saved material and he said he would have to call me back. I called him in a few days and he started yelling at me . Some of his statements were - no one saves old material , It is thrown out and I just have to live with that, what did I expect him to do, It's just the way it is. I asked why he was yelling at me when I'm the one who was wronged and that was the end of our conversation. The two couches are beautifully done, as is all the work he has done for me in the past, and he was highly recommend by my decorator. I just can't believe he didn't take responsibility and try to make this better. I don't recall him even apologizing to me. I am currently having two culb chairs and an ottoman reupholtered, but not by Mr. Betch.