Jeff Baxter was terrific! He messaged me back the same day that I submitted a quote request, and was on site just 3 days later! He took a look at the repair needed and gave an honest and decent estimate, and was able to fix it the same day.
Description of Work: Needed to repair an exterior brick wall where a brick was missing and the bricks around the hole were out of alignment
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Ann A.
08/2019
3.0
masonry, chimney repair
 + 0 more
Mr. Baxter was extremely difficult to reach. In June, he said he would come by the next week to look at the job and provide an estimate. He didn't show up and over the next 5 weeks did not return a single phone call. He suddenly just showed up at the house, quickly looked at the chimney and provided an estimate. While it is completely understandable that this is a very busy time and Mr. Baxter is probably covered up with work, it is inexcusable to fail to return phone calls. Customers and potential customers should be treated with more consideration and respect. We ended up going a different route and did not hire.
Description of Work: Chimney repairs
Rating Category
Rating out of 5
value
4.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0
Thomas P.
02/2018
5.0
masonry
 + -1 more
The bricks had began to fall away from my house. I called Jeff, I thought he would have to take the wall down and rebuild, I expected to pay thousands. Jeff installed "pins" in my wall, pulled the bricks back into place and he repaired the cement. Looks amazing and only cost $500.
Description of Work: The bricks were pulling away from the side of my house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Troy G.
02/2018
5.0
masonry
 + -1 more
Jeff did a great job replacing several broken bricks and repairing cracks in several others. He matched not only the brick, but spent quite a bit of time getting the mortar to match. You can't even tell there was ever an issue.
Description of Work: Replaced and repaired cracked and broken bricks
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$1,200
Shannon T.
11/2017
5.0
masonry, chimney repair, fireplaces, patios
 + 2 more
Called Jeff to setup an appointment and we played phone tag for a couple of days. Once we were able sync up we scheduled an estimate and setup a date to complete the work. Jeff was a professional through out the process. The work completed was detailed and thorough.
Description of Work: Jeff completed stone work on my fireplace interior and exterior. Jeff also repaired various gaps around stones on the exterior of the house and the back porch.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Debora R.
11/2016
5.0
masonry
 + -1 more
The work was performed in a timely manner and at a reasonable price. The finished repair looks great!
Description of Work: Repair of stonework on front of house after a plumbing repair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Alisa J.
01/2016
5.0
fireplaces, masonry
 + 0 more
Jeff was incredibly responsive. He also asked a lot of questions, both before my sending him photos of what we needed done and after. His questions indicated the level of expertise and knowledge that I wanted in a mason. He was proactive in following up with me to schedule our appointment, without being pushy. He was very professional and very pleasant. We will use his company again, when we need stone or brick work done.
Description of Work: Repaired brick fireplace floor and stonework around gas valve on hearth.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Jack B.
01/2016
5.0
masonry
 + -1 more
Excellent work; very responsive and prompt -- and a nice guy. Not cheap, but reasonable.
Description of Work: Move a dryer vent through an exterior brick wall; fill previous vent hole; repair brick front walk and steps
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Karen D.
09/2015
5.0
chimney repair
 + -1 more
My Chimney leaked water into my fireplace when it would rain. I live in a very old brick home and with time my chimney began to have mortar issues and the mortar needed to be repaired. Baxter Stone & Brick Repair Co. did an excellent job! They were here on time, worked very hard all day, were very nice people, cleaned everything up when they were done. It has rained since the repair and my fireplace has remained dry !!! These guys were great and I am very pleased!
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
$900
Patty Michele H.
06/2015
5.0
masonry
 + -1 more
When I first called him for a quote, he came out promptly to deliver it. He also brought with him a temporary mailbox so that we didn't have to go to the post office everyday. That was a big help! He was able to start as soon as the rain let up. He was very professional and always kept me informed of when he would be here and he would call back if he were running late when purchasing supplies. It was very refreshing.
Description of Work: Our stone and brick mailbox was hit by a truck and was totally destroyed. Jeff came out and repaired it to better than its original condition. I was very impressed with his work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,550
Mary C L.
09/2014
5.0
masonry, patios
 + 0 more
Jeff did a truly exceptional job finishing out the existing patio! He made it look like it was part of the original plan. He meticulously cleaned up the existing patio, as well as any debris from the new job. I cannot recommend him highly enough!
Description of Work: Finished out back patio to meet existing, plus some minor brick repairs in other areas.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,900
Heather W.
08/2014
5.0
masonry, chimney repair
 + 0 more
Jeff, with Baxter Stone and Brick Repair, did a great job. He addressed our concerns and is very detailed oriented. He works very well, is reliable, trustworthy, and needs nothing. Also, he tries his best to match the mortar/grout so that repairs do not stand out as much. Overall, I am very pleased and satisfied with his work. He is a one-man show and is very thorough. He is worthy of a referral for sure.
Description of Work: Fixed mortar on chimney and the rest of the house and put in new vents
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,650
BRENDA H.
07/2014
5.0
masonry
 + -1 more
It took him about 8 hours to repair the two beds. He was very responsive. I called him on Sunday evening, he started Wednesday morning and the job was complete by Wednesday evening. The work looks great. He kept me informed every step of the process, and always showed up when he said he would. I would definitely recommend him.
Description of Work: Mr. Baxter repaired brick and mortar on two of our flowerbeds.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Scott W.
07/2014
5.0
masonry
 + -1 more
After an email exchange and phone call, Jeff Baxter came out on 03 July to give me an estimate to cut out, clean, and repair myriad small cracks in the masonry around the cosmetic stonework above the garage door. He gave me an estimate of $400; said he do the work in one-half day; and would be back to do the work on Monday, 07 July. On Monday morning Jeff called to say he was enroute; showed up on time; did the work for the price he quoted; and cleaned up everything. He's a good man, works quietly and efficiently, does what he says he's going to do. Jeff's work looks perfect, and he did it for one-half the price quoted by others for the same job.
Description of Work: Re-pointed stone work over garage door
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Vicki H.
06/2014
5.0
masonry
 + -1 more
Mr Baxter called in the morning and he was there a couple of hours later with professional and affordable job completed! Couldn't be happier!
Description of Work: Broken brick outside door frame to back patio
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Race D.
03/2014
5.0
masonry
 + -1 more
he took it down and rebuilt it from the ground up. looks great. he also fixed a crack above my garage door. took him about 4 hours.
Description of Work: i had damage to my mail box planter. i wanted it repair to look like nothing ever happened. Jeff fixed it and it looks like nothing happened.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Britani B.
02/2014
5.0
masonry
 + -1 more
Another masonry company had repaired our brick walkway and steps previously. When we had our first ice and snow storm, we sprinkled a handful of salt on the walkway. The newer mortar disintegrated into sand. We called Baxter for an estimate. He came promptly, explained the issue, and gave us a very reasonable estimate. As soon as the weather cooperated, he came on a weekend to do the repairs. He worked both Saturday and Sunday, and then came out Monday got clean up. Our walkway looks better now than even when we bought the house. Plus, he was true to his original estimate. I wish I could give an A+.
Description of Work: Brick walkway and step repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
peggy N.
07/2013
5.0
masonry
 + -1 more
Mr Baxter called me back and went right to the site and called me. We discussed the possibilities of how to repair the garage wall. I wasn't sure we could afford the bottom price if the total wall had to be replaced. The property belonged to my Mother and we were trying to get the best price for the least amount. Mr Baxter was very nice and I was impressed with his prompt reply. We just couldn't justify spending too much for this piece of property. I would definity call him for use if the chance arose.
Description of Work: We didn't use the provider.
Rating Category
Rating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Baxter Stone & Brick Repair
I went by [member name removed] house the day after she called me and advised her of the work required and gave her an estimate. I saw the review and called her back reminding her that I did return her call. She apologized and said she would take care of it, hope she does.
michael L.
05/2013
5.0
mailbox repair, masonry
 + 0 more
lived up to 100% OF EXPECTATIONS. hE DOES THE WORK HIMSELF , SOMETIMES WITH A HELPER.
Description of Work: repaired extensive weathering to all flat walk and step brick pavers that had cracked, broken, etc. over the past 27 years. repaired cracked brick in mailbos and support walls well over 1 week of work.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,500
Lisa W.
05/2013
5.0
masonry
 + -1 more
He gave a competitive estimate, and came back a second time so we could meet him in person. The job was done to our satisfaction and on time, in only one day. I am happy with the work and will recommend him to others.
Description of Work: He is repairing the brick on my porch, and replacing mortar.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$600
FRANK P.
04/2013
5.0
masonry
 + -1 more
Jeff was prompt and professional and took extra care to match old mortar as closely as possible. Matches so well that it's hard to tell where the work was done.
Description of Work: Jeff repaired some cracked brick and mortar areas on exterior of my home. Did an excellent job at matching the older mortar so that the new work blends well with existing brick & mortar.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Marcia H.
11/2012
5.0
masonry
 + -1 more
Jeff did an excellent job of repairing the brickwork which was damaged due to settling around our bay window. He was able to use bricks we had on hand and did a beautiful job of matching the mortar color. He was very professional and finished the job in a timely manner. We would highly recommend him and would not hesitate to use him for other brickwork projects.
Description of Work: Relaying brick around our bay window. Tearing off and relaying sill brick around the window and installing new brick ties.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Alan P.
09/2012
5.0
masonry
 + -1 more
This was a small job but was done well.
Description of Work: Jeff repaired some damage to the brick veneer of our house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Leslie W.
06/2012
5.0
chimney repair, masonry
 + 0 more
Jeff Baxter worked for four days on our chimney and wall. He was very courteous and highly professional in his work. He saved us a good deal of money by being able to straighten a five foot high bridk post, to which the entire wall was tied, rather than demolish the post and rebuild it as we believed was necessary.
Description of Work: Repaired chimney cap and several loose tiers of bricks; Also took down an ornamental brick wall and redid it from the ground up.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,200
Larry S.
03/2012
4.0
masonry
 + -1 more
I do plan to use this contractor in the future.
Description of Work: I have an older home that was built in 1928. In that era deeply textured stucco walls known as "jazz plaster" was very popular. There were various materials and techniques utilized by craftsmen to create the desired effect, but few people today, apparently, know exactly how it was done--or at least that seems to be the case. Over the years water seepage through brick in the chimney had damaged the interior wall above the fireplace, causing it to bulge out. Baxter repaired the wall but was unsuccessful in recreating the texture of the original surface. He was not pleased with the final result and regretted not being able to do a better job. Despite that, I am happy with the repair, but will continue to look for someone who can more closely duplicate the surface of the original stucco.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Masonry,
Chimney Repair,
Patios,
Fireplaces,
Mailbox Repair,
Stucco
FAQ
Baxter Stone & Brick Repair is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 7:00 AM - 5:00 PM
Tuesday: 7:00 AM - 5:00 PM
Wednesday: 7:00 AM - 5:00 PM
Thursday: 7:00 AM - 5:00 PM
Friday: 7:00 AM - 5:00 PM
Saturday: 7:00 AM - 5:00 PM
Baxter Stone & Brick Repair accepts the following forms of payment: Check
No, Baxter Stone & Brick Repair does not offer free project estimates.
No, Baxter Stone & Brick Repair does not offer eco-friendly accreditations.
No, Baxter Stone & Brick Repair does not offer a senior discount.
Yes, Baxter Stone & Brick Repair offers emergency services.
Yes, Baxter Stone & Brick Repair offers warranties.
Baxter Stone & Brick Repair offers the following services: Chimney Repair, Mailbox Repair, Masonry, Fireplaces, Stucco