Air Doctor Duct Cleaning

My dryer vent needed cleaning, so I consulted Angie's List to find a company to do the job. I read the reviews, and one for this company caught my eye: "Three workers showed up on time and immediately began working. One worker worked on the roof; one in my laundry room; and one running equipment to each of them and directing the work." Since my dryer vent extends through my roof, it seemed a perfect fit. I called and scheduled an appointment. On Feb 6th, the three-person crew arrived on time. I showed them where my dryer was located, where the vent duct ran up into the attic space and out of the roof. I walked the crew around to the side of the house and pointed out the exterior part of the dryer vent duct and, in particular, the clogged vent cap on top. The crew leader immediately informed me that they would not go on the roof. He said they would do all the cleaning from the laundry room upwards through the vent duct. During the cleaning process, one of the crew went up into the attic and immediately put his foot through the sheetrock ceiling of one of my bedrooms. The crew finished doing their "cleaning", and put me in touch with Jason, the Air Doctor General Manager. Jason apologized for the ceiling mishap, and told me he would make sure the repairs would be done. He explained that Air Doctor was a subsidiary of the local Paul Davis Restoration and Remodeling company--and they would contact me immediately to schedule the right craftspeople to do the repairs. Didn't happen. I got back to Jason, said there didn't seem to be the same sense of urgency in making the repairs by his point of contact at Paul Davis. After Jason's intervention, drywall repair and painting crews were sent to my house to do the required repairs--all were completed to my satisfaction on Feb 13th. Since my vent still wasn't fully cleaned, I had to hire another company (Breathe Easy) to come out and re-do the job. The Breathe Easy crew had no problem getting up on the roof, cleaning out the vent cap and duct.

Overall job was done professionally. Cleaned 20 ducts in my house in about 3 1/2 hours. Verry pleased with results.

They came out to clean ducts in Nov 2017. Reviewed ducts with a camera and it was determined it really wouldn't work without creating more problems. Came back with a video to keep and gave us a quote to clean and coat ducts that was good for a year. I called around and their pricing was very comparable. They just cleaned and coated and did a great job. Explained what was happening, showed me the coating process explained the drying and followup check.

Ended up having to reline vents $3000

Located and cleaned out our dryer vent of lint

The workers who showed up were extremely professional and nice. They explained everything they were doing and made sure not to leave a mess. When they were finished, my house smelled fresh and clean. I would definitely recommend them to others.

Three workers showed up on time and immediately began working. One worker worked on the roof; one in my laundry room; and one running equipment to each of them and directing the work. The work was done within an hour and they showed me the large amount of lint that had built up in the vent pipe. The crew was very professional; they were careful when running hoses and equipment through my home and cleaned up the area before departing. It was a very positive experience and I would highly recommend the company to family and friends.

Fantastic! I scheduled the work for the time I had available, and they were able to come at the time that worked for me. Mark, Justin, and Chris showed up at the appointed day and time, and were very professional. They got right to work after I showed them where the dryer vent was located. Mark took the time to show me the inside of the vent (very full of lint), and Justin and Chris were up on the roof. They found a bird's nest inside the dryer vent outside. Overall, I was very happy with the job they did, and I will call them again to clean out the air ducts in the house. I highly recommend AIR DOCTOR DUCT CLEANING.

Called Air Doctor to come out to check and clean my dryer vent system. They came out within a couple of hours of calling them. Chris and his partner arrived and immediately started to check the vent and found that it was clean and not needing cleaning at this time. They even went up onto the roof and straightened out the vent cover which had been moved out of place by a recent wind storm. They did not charge me anything for coming out to service. They were very courteous and professional. I can't say enough as to how much I appreciated this from them and this company. I will recommend them to everyone in my area and will always use them in the future for any vent cleaning needs.

The air ducts in our new home were in bad condition. The technician took the time to show us the problems and gave us multiple solutions to resolve the issues. We have decided to hire Air Doctor to apply a coating to the floor ducts. The date for the coating application has been scheduled and after the coating is complete he will clean the remaining ducts for no additional charge. We were very impressed with the professionalism and patience of the Air Doctor team. I will post a final review once the coating process has been completed. This appears to be a great company that puts the client and the safety of the environment first and his profit second. I am looking forward to them completing the work.

Arrived on time and explained what they would do and proceeded to clean the ducts with professionalism and precision. Excellent experience.

Air Doctors Tulsa is effective and have good equipment to do the job professionally and do a thorough and very good cleaning which definitely cleaned the air ducts with a noticeable improvement to the air quality in my house. Workers were professional and friendly once they worked on air ducts but before that there was a lot of pressure of a hard upsell services which is why I rated overall a B instead of an A. So a warning to customers to not be intimidated and be willing to let them leave If they strongly pressure or insist on an upsell. Here are more details of my Experience. In general I had a good experience with Air Doctor Tulsa with a slight warning or strong heads up to Angie's list members. I needed air ducts cleaned due to the past when dogs and cats were in the house. The company and the two guys they sent guys that work there are professional and know what they are doing and have very good equipment to do a good service. My warning is they do put quite a lot of pressure in the beginning before starting their work for the customer to upgrade or have fixed by replacement their rust issues or possible future pending issues they see and say you may have with the ductwork. They have a camera on a long cord that they put down your vents to see the condition of duct work before they start. They say they do this to have a strategy to see how they will approach your system. In a way that's good to see and know however there is quite a lot of pressure that they put on the customer to upgrade or further fix their rust issues or pending issues with the ductwork. They do give you a strong impression with the innuendo and feeling lingering that they might not be able to clean the ducts for you. I think after about 40 minutes of their looking for potential problems and showing me rust and pointing stuff out to me on their camera screen they realized I was just not biting the bait. I was not going to fix my air ducts unless I absolutely had to and it probably wouldn't be with them. I would get a second opinion before doing that. I understand the service company would like to have a $4,000- $5,000 job if they can get that versus a $500 job. In my mind I was thinking if they said they couldn't do my cleaning I would just call my 2nd choice on Angie's list and have them do it. So once we got over that whole concept that there may be problems with your duct work hurdle and they realized I wouldn't budge they took all their equipment and did an excellent job. To be fair, they were aware that there were more rusted or sensitive ducts in certain areas, so on those they did not use a whip blower cleaner tool but a gentler ball air blower cleaner tool. In general I could've done without the hard sell in the beginning however once that was all over the two guys were friendly, capable, and did a good thorough job. It all took 4 hours. If for some reason in the future the duct rust gets worse and causes a problem 5 to 10 years from now I will deal with it then and even if that were the case I would get several bids on it before doing it. They do offer a 50% discount for cleaning your dryer vent since they are already there. So it was $70 instead of $140. My dryer vent is on the roof. They had to made sure they and their equipment went all the way up some 18 feet. They cleaned it well and thoroughly. I appreciated their attention to doing a very good job.

Very nice and courteous. Came in and cleaned my dryer vent and explained everything as well. Would definitely recommend them to anyone.

Customer service over the phone was friendly and professional. The workers were running behind on the day of service, but called to notify me, which was appreciated. When the workers arrived they were both polite and ready to work. The employees really didn't clue me into how bad my system was by visual inspection before or after, so I really couldn't gage the thoroughness of cleaning. Over all I think they did a good job. My two complaints however would be; it would have been nice if they would have covered my bedding with plastic or a sheet, because they left dust and bits of spackling for the ceiling all over my bedding. The other complaint would be that they tore a large section of spackling from my ceiling when they removing one of the vent covers. They workers notified me, but never apologized for it, all they said was that it had came off when removing the vent. I'm not sure why they wouldn't score the edges of the vent before removing it, but I feel that would have prevented the accident. Other than that, I was satisfied with the service.

We have our ducts in the floor and we knew that the original duct work had really broken down in our 17-year-old house. We had two options: have them sealed or put new duct work in the attic. We actually like having our duct work in the floor and to change it to attic would have been much more expensive than sealing our current ducts. We contacted three companies to get bids and we were impressed the most by Air Doctor. They came out and checked our ducts to make sure they needed more than cleaning, but as we had already figured out, they were in bad shape. We contracted to have them do the work, but worried it would create a real mess since we have a lot of ducts in our house, including one bedroom closet. The guys that came out to do the work were very professional and courteous and went to great pains to put plastic all around the areas where they would be working and over any nearby furniture. They explained what they were going to do and answered any questions we had. They first professionally cleaned all our ducts and I couldn't believe how dirty they were. Then they went to work sealing the ducts. It took most of the day to do and they were very careful and constantly used their cameras to check and recheck that everything was sealed properly. When they finished, they cleaned up after themselves. Nothing in our house was dirtied or damaged in the process. They told us in a month, they would come back and recheck everything to make sure everything was sealed correctly. In exactly a month, they came back out and found two small areas that needed additional coating. The second visit took about a couple of hours. At that time, they gave us our 15-year warranty for the work. What amazed us within a couple of days was the realization of how much less dust we had in our house ? it was amazing! They told us we would see much less dust, but I figured that was just a promotion. It turned out to be the absolute truth and the best and most noticeable thing about having this done. We have also realized our air conditioning is working much more efficiently now. There was an odor ? although it was not as bad as I was afraid it would be ? for about three days. But nothing since. I would also recommend if you are going to have this done that you do it in the spring or fall when it's not too hot or cold. Your air conditioning and heating system cannot be running while they are doing this and it did take most of the day to do the work. As far as my husband and I are concerned, this was one of the best investments we've made in our house. Every person we worked with during the process ? from the manager who came out to inspect our house and give us a quote to the guys who did the actual work ? were wonderful to work with and very professional. I have nothing but good things to say about all of them. I highly recommend this company!

This company provided excellent communication regarding their scheduling that would best match with mine. When they arrived, they were extremely professional, made certain everything was cleaned up in the laundry room upon completion, and did exactly what I paid them to do, clean the dryer vent. My landlady's washer/dryer was stacked, which they stated they don't normally do, but it was easily moved and had enough room around it for access. They vent exhaust was located on the roof. So, on this very hot day, they climbed up and ran the air hoses down to blow out all the debris. Everything was done quickly and efficiently. Knowing how far they travel to perform this service, I plan to hire them in the future to clean the vents in my new home.

Prompt, professional, well-priced (used Angie's List coupon). Very helpful.

We were very pleased with both their promptness and efficiency in cleaning our dryer vent pipe. Not only did they do an excellent job in the cleaning, but the one of connections of the vent pipe had come loose. They were able to reconnect the joints and then taped it to prevent it from happening again. You could not ask for a better contractor; they were prompt, professional, efficient and reasonable priced. I highly recommend this company, especially both Jason Stiles and Chris Sharpe.

They came out and told me they couldn't do the service because there was water in the line.

Spent more time than I anticipated to make sure everything was clean. The house was built in 1976 and the ducts had never been cleaned. The fresh air smell was wonderful after they finished.

It took a few days before Air Doctor contacted me to set up the appointment. Once we communicated we quickly arrived at a scheduled date and time. The crew that arrived was on time and efficient. They had to pull out my dryer in order to conduct the vent cleaning and everything was put back into place and confirmed to be working before they left. I was very happy with Air Doctor, I plan to use them in the future for air duct cleaning.

Excellent job. Ducts are clean. I had the furnace and condensor disasemmbled so I asked if he could fit me in soon before they were re-installed. He accomodated me and came the next day at 0800. I'm very pleased with both the job he did, and his willingness to accomodate my schedule.

It worked out fine. I was happy with the price.

They were tidy, used drop cloths on my wood floors without my having to ask. Let me know that I would need to put the kitties up in plenty of time, and they even were a few minutes early (they did call to see if it was OK) - this level of service is a treat.!

Initially they run a TV camera down all the vents to see what kind of damage there may be and how much dirt and debris exist in the duct system, then quoted me a price for cleaning them and coating them which they sent by e-mail. I went with the coating package after seeing the inside of the ducts myself on the TV monitor. My ducts in particular were in bad shape from 1976. Both service techs explained what all they were doing and were very professional and informative. The whole operation took from 8:00 am to about 4:00 pm. Much time was spent on prepping the job than the job itself. The service techs were very meticulous as not to cause damage or any messes. After the operation was over, they did a great job cleaning up and moving items and furniture back in their respective places. They also wore covers on their shoes to keep from tracking in anything. Techs used a mobile phone with a credit card swipe for payment. It was very easy and they mailed the receipt to my e-mail address. I would definitely recommend this company to everyone! The homeowner must be aware that it is an all day affair and must also be prepared for the a/c to be OFF and the doors being open while they are cleaning and/or coating the inside of the ducts. It can get a little warm in the house. If I had to do all over again, I would have waited until the fall or early spring to have it done as it is not so humid.