He arrived about 20 minutes late due to a misunderstanding of the appointment time between us. Wendel is a very nice man, polite , friendly and very professional. He measured the carpeted areas first and gave me my quote. We had spoken over the phone about a quote but it was more of a guess-tament than a quote. The areas of the carpet where we couldn't move the furniture ie: bed, entertainment center, he backed out of the quote which I thought was very professional of him. He explained his proceedure to us from beginning to end, asked if we had any questions, which we didn't, and he went to work. About an hour later he had finished up, told me he only used 1/2 gallon of scotch guard so that's what he would charge me for instead of the whole gallon. Wrote up an invoice, I paid him and we were finished. I have to say, I've been having my carpets cleaning for about 30 years now and this was the best experience I've ever had. Wendel is easy to talk to, he's pleasant, he appears to enjoy what he's doing. It was just an all around great job!
Description of Work: My living room and upsatairs loft and bathroom carpets were cleaned. He pre-sprayed the carpets then came thru and all the while protecting my 150 year old solid walnut stair case from damage, from his hoses and equipment. I also had my living room carpet scotch guarded and he was very careful to be sure none of the product was walked off the carpet on to the flooring.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Cleaning
FAQ
TOWN & COUNTRY CARPET CARE is currently rated 5 overall out of 5.
No, TOWN & COUNTRY CARPET CARE does not offer free project estimates.
No, TOWN & COUNTRY CARPET CARE does not offer eco-friendly accreditations.
No, TOWN & COUNTRY CARPET CARE does not offer a senior discount.
No, TOWN & COUNTRY CARPET CARE does not offer emergency services.
No, TOWN & COUNTRY CARPET CARE does not offer warranties.