Service call charges, some parts charges. Then no contact for a week, then repairman said he couldn’t get a part. He should have checked on the part BEFORE he charged services. This guy is dishonest. Do not use this guy.
Description of Work: Had leak. Needed Dishwasher repaired. After charging for call, plus a hundred dollars Collins said he can’t get the part. When he got the leak he should have checked on the part. Now he won’t call.
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
1.0
responsiveness
2.0
punctuality
1.0
$100
ALAN P.
06/2014
5.0
appliance repair
+ -1 more
In both cases some openings were clogged up. They were cleaned out and are still working just fine. Mr. Collins gave us some advice on how to prevent this in the future.
Description of Work: Repaired igniters on gas cooktop. Repaired dishwasher.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Emilie W.
07/2013
5.0
appliance repair
+ -1 more
They were fine. We have a home warranty so we paid the warranty fee, we didn't have to pay the company. They were prompt and efficient. They gave us some advice on the best kind of screw to put in it, the auger, that pushes the ice through and they suggested that we should not do a plastic one even though it was an option because they do break. So we got the metal one which was better. They said that if we had any more problems, we should give them a call and they'll come back out. So they were willing to come back out without an additional charge which was very nice. The price was an A for us because of the warranty. They're really good.
Description of Work: I used Collins Appliance to fix our refrigerator ice picker.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Billie L.
06/2013
5.0
appliance repair
+ -1 more
He advised me to get a new one since the cost to repair would be as much as to buy a new one. He is really honest. It is a family owned business. He was very responsive, answered my questions, on time, and very professional.
Description of Work: I used COLLINS APPLIANCE to look at my washing machine.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
BENJAMIN W.
07/2006
5.0
appliance repair
+ -1 more
I REALLY LIKE HOW QUICK THEY ARE, THEY SHOWED UP RIGHT AFTER I CALLED THEM. I WAS HAPPY THAT THEY KNEW EXACTLY HOW TO FIX THE PROBLEM. THEY GOT RIGHT TO WORK AND FIXED MY DISHWASHER IN LESS THAN AN HOUR.
Description of Work: THEY FIXED MY DISHWASHER.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
07/2006
5.0
appliance repair
+ -1 more
THEY WERE VERY RESPECTFUL AND REALLY ACTED LIKE PROFESSIONALS. THEY WERE VERY TIMELY IN THEIR WORK AND KNEW WHAT THEY WERE DOING. THEY WORKED HARD AND MADE SURE THAT EVERYTHING WAS IN WORKING ORDER BEFORE THEY STOPPED.
Description of Work: THEY REPAIRED A BROKEN REFRIGERATOR AND DISH WASHER.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
07/2006
5.0
appliance repair
+ -1 more
HE HAS ALWAYS DONE GREAT WORK FOR US. WHENEVER WE HAVE HIM FIX ANYTHING, HE NEVER HAS TO COME BACK, TO DO MORE WORK ON IT. I HAVE HIRED HIM SEVERAL TIMES AND HE HAS ALWAYS DONE OUTSTANDING WORK.
Description of Work: HE FIXED OUR DRYER.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
JOANN V.
07/2006
5.0
appliance repair
+ -1 more
WE ONLY HAD TO WAIT 20 TO 30 MINUTES AFTER WE CALLED FOR THEM TO SHOW UP. THEY ALSO GOT THE JOB DONE PRETTY QUICKLY. NOW OUR REFRIGERATOR WORKS JUST FINE!
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Appliance Repair
FAQ
COLLINS APPLIANCE is currently rated 4.4 overall out of 5.
No, COLLINS APPLIANCE does not offer free project estimates.
No, COLLINS APPLIANCE does not offer eco-friendly accreditations.
No, COLLINS APPLIANCE does not offer a senior discount.
No, COLLINS APPLIANCE does not offer emergency services.