Nelson Waterproofing Co

They installed a perimeter collection system in my basement. They did a great job installing it. Very professional. My basement no longer has water in it!!

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When we moved into our 1930 mansion type home six years ago, I was so disappointed to discover that the huge basement leaked badly after every rain and wasn't going to be as usable as I thought. Over the past few years we tried so many ideas and even hired and quot;The Old Cellar Manand quot;, a popular basement contractor in central Oklahoma (Shawnee), and paid him $8000.00 to waterproof for us. But the basement still leaked just as badly after his work and we almost took him to small claims court. Really frustrating! We had about given up when I read about Basement Systems on the Internet and ordered their book. We thought it was worth one last try and I cannot believe it, where we once had puddles all along the perimeter and seeping walls, we now have a perfectly dry basement that we've even carpeted! We have a game room on one side and a nice apartment on the other with bed and sectional sofa, etc. Its a dream come true! I was more than a little suspicious of basement contractors after our previous bad luck, but I soon realized that the Nelson Waterproofing owner, Richard, his son, and the other guys that did the work were genuinely honest, hard working, knowledgable, and even very nice, fun, and cheerful. I really do trust these people and they know what they are doing and I really enjoyed having them in our home. They even came back to help with a little problem our carpenter caused which has been resolved nicely. The downsides to their work would just be the huge mess it makes. They do a pretty good job of cleaning up, but you are still left with a heavy layer of fine powdery concrete dust on every square inch on anything in your basement, and its very hard to keep it off of all your stuff, even if you cover it in plastic. I ended up hiring a local floor cleaning company to clean the concrete floor for us. Also, Nelson Waterproofing put up their Basement Systems white vinyl material on the walls (which we have since finished out), and I must say, they are not exactly professional wallpaperhangers, so don't expect perfection there, in case you plan to leave the vinyl exposed. But all in all, we were very happy with the work they did for us and heartily recommend Nelson Waterproofing.

They got he work done within a couple days. The owner was awesome, the workers were great and the whole experince was positive. I won't know how much of a difference I will see because it hasn't rained yet but I'm assuming that it's going to be fine. He's knowledgeable and has been doing this for a while so I'm happy with the service.

We live in a historic home with a large, finished basement. The previous homeowners had done some work to waterproof the exterior walls of the basement, but since we moved in a year and a half ago we've had flooding in the basement three different occasions, most recently during the May 2013 storms. When we get lots of rain in short periods of time, water would just flowed in and we had to pull up carpet and move furniture - it was a mess! I called Richard at Nelson Waterproofing last spring to get an estimate, but we didn't act on it until this year. When I called, he actually remembered me and honored the estimate he had given us a year ago. They were able to get started on our basement within two weeks from the time I called him and completed the project in three and a half days. Our initial estimate for the work was $5,700 and then I wanted to install a backup battery-powered pump which they did and that added $1000, bringing the total to $6,700. I think this was a very fair price for the amount of work done. They drilled/hammered out along the perimeter right next to the exterior walls of the basement and installed their WaterGuard system. This captures any water that enters the footing and sends it straight to the Sump Pump they installed in the lowest part of the basement. The two guys we had working at our house worked very hard, showed up on time every day and were very easy to work with - they answered any questions I had and coordinated with the plumber I hired to install the drain pipe for the pump. As messy a job as it was, they kept the area and the rest of our home very clean. There was minimal dust and they cleaned up as they worked. We had a heavy rain two days ago and there were no signs of water anywhere in the basement. It has even been less humid than before, probably since water isn't sitting in under the house in the footing. We're very pleased with the work they did and the finished product. We would recommend them.

They came when theyl said they would. They first installed the waterproofing system with a sump pump. The job seems to be well done, though we have not had enough rain to test the system. They then put up a bright wall covering. They did not finish the edges around the windows and some of the other work was shoddy. In spite of repeated calls, they never came back. Also, they said they would give me an estimatae on windows for the basement. Again, in spite of repeated promises, they never followed up. Very disappointing.

It couldn't have gone better; and I am a picky customer. Nelson Waterproofing has great customer service. They come on time. The communicate effectively, both by listening and answering questions. They are extremely efficient and they do quality work. I was especially pleased with the fact that they used e-mail to communicate several questions and scheduling issues. In addition, I found it very professional that on the day of the service they called me ahead of time to give me their ETA. Their experience shows and the quality of their products (Basement Systems in my case) was top notch.

I found them on the internet. I could not say enough good things about them. I was incredibly happy with everything they did. They came and did an estimate, and they give us options. While they installed the french drain and sub-pump, they discovered another problem. It meant they had to stop the work to fix it, and they had to come back. They did not raise their estimate. Then there was an issue with how the water drained to the outside, and a neighbor who was not happy about it. They were great about sorting that out. Our basement would flood every time there was a rain storm. Now, it is a playroom for our kids. It has not had any rain in it.