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Torch Service Company

Plumbing, Drain Cleaning

About us

Since 2009, Torch Service Company, LLC has been serving Tulsa, OK and its surrounding areas in all its plumbing needs. We are available 24 hours a day, 7 days a week, with flat rate pricing and technicians who are licensed with a background check. SO, call us now to schedule your appointment!

Business highlights

17 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing & drain, install, line locating, leak detection, sewer line inspection, hot water tanks, slab leaks & remodels.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.918 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
6%
3
0%
2
0%
1
6%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.9
responsiveness
4.8
punctuality
4.8
Showing 1-18 of 18 reviews

Donna D.
04/2020
5.0
plumbing
  + -1 more
Good.
Description of Work: March 27th they came to change out the shower handle. Did on on site leaky faucet.
Rating CategoryRating out of 5
Yes, I recommend this pro
$527

AC B.
01/2020
5.0
plumbing, drain cleaning
  + 0 more
the cleanest work I have ever seen plumbing co. do. told me the price and after he finished the work it came back a little less. I will use this company for of my plumbing needs and my A/C needs.
Description of Work: new shut off valve and a new faucet in the kitchen....
Rating CategoryRating out of 5
Yes, I recommend this pro

Terry D.
03/2019
5.0
plumbing
  + -1 more
A representative came by on time and looked at the situation. He assessed the problem correctly and gave a quote. The repair crew arrived the next morning (again right on time) and performed the repairs in a timely and most professional manner. The final cost was exactly the price quoted. No unexpected surprises. I would definitely use this Company again.
Description of Work: Had leak in front yard (near irrigation backflow preventer device)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$850

Charles S.
02/2018
5.0
plumbing, drain cleaning
  + 0 more
I have used Torch Service Company twice. They have responded very quickly, very polite and professional. Fixed both issues quickly for a very fair price. I would highly recommend. Chuck Simmons Owasso, OK
Description of Work: Plumbing - bathroom drain

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Onallee R.
11/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: Had to have a new hot water heater and a pipe in the wall had to be fixed. He and his employees were very prompt and professional. Will definitely use them again

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Ellis C.
02/2015
5.0
plumbing, drain cleaning
  + 0 more
unknown
Description of Work: Have used Torch 4 times. 1 Replace exterior hose bib in hard to reach location. 2. Unplug disposal drain. 3. Unplug disposal drain again. (Our fault, not theirs.) 4. Repair freeze broken pipe - in hard to reach location. # 4 was on a Saturday. I did NOT mind paying weekend overtime. Always prompt efficient service, when promised - or they called to revise time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Linda & Dwight P.
01/2015
5.0
plumbing
  + -1 more
They were very prompt in coming out and doing it. I purchased the faucet myself. The price is just for the labor to install them.
Description of Work: We used Torch Service Company for plumbing. I had them try to repair a bathroom faucet and they could not. So, we had to buy a new faucet and they installed them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Linda & Dwight P.
01/2015
4.0
drain cleaning
  + -1 more
They were late; the one thing I did not care for them. It was pouring down rain so I have to give them a little credit for that. It was storming, but they were supposed to be here between 8 and 9. They were about two hours late and never called to say they were running late. I was kind of irritated about that. I just thought that the proper thing to do is to call your customer since he told me we would be the first one. Evidently, they had someone else to call before. They could have called to tell us they were running late and that they would be here in an hour or so.
Description of Work: We used Torch Service Company for plumbing. They came out and unclogged the kitchen drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$95

Onallee R.
09/2014
5.0
plumbing
  + -1 more
I had someone else schedule and he never showed or called. So I got on Angie's List and read all the reviews for plumbers and selected Torch Service Company. He scheduled an appointment for the next day. An hour later Josh called as he had a cancellation and could he come over. Of course!!! Did a great job - cleaned up and extremely professional. I would recommend Torch Service Company.
Description of Work: Replace a garbage disposal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Joey S.
04/2014
5.0
plumbing
  + -1 more
I've been using these people for four years and they have always been helpful for all of my plumbing problems and very reasonably priced
Description of Work: Few repairs out door / indoor... Hot water tank, outdoor spicket / faucet etc

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Patricia K.
06/2013
5.0
plumbing
  + -1 more
Reviewed BBB and Angie's List for possible plumbers in the area. Then made the appropriate phone calls. Had quotes over the phone which I deemed appropriate for the job (approximately 15 minutes a phone call). All seemed reasonable. Called back Torch Service due to their phone response and locallity. Raul came out with proper credentials and paperwork. Proceeded to go over the job as he explained what he was going to do. I stayed a few minutes to followup then I left him to his work. In no time the job was completed. Everything was hooked up behind the wall as I asked. Everything was cleaned up to my satisfaction. We went over the bill and he left. I have waited to see if anything leaked or cracked and everything is just fine.
Description of Work: Capped off cold water, hot water, and drain line from a wet bar.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Paul P.
04/2013
5.0
plumbing
  + -1 more
Very well. I highly recommed him.
Description of Work: This is my second experience with Torch Services(Josh Hutchinson-plumber). He replaced two older toilets with efficient new ones. His work again was excellent and he cleaned up the work area. Came on time, worked hard and stayed on bid.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Teri A.
08/2012
5.0
plumbing
  + -1 more
Josh came out and installed a new vanity and a new toilet. He did a great job and was very responsive to my calls. I would highly recommend him and plan on using his services again. We had wood flooring installed and he had the risers to install the toilet without any problem. I have been very pleased with his service and work. I called on Josh for advise since he serviced my home and he is very responsive to my calls. If he cannot perform the work, he is willing to recommend someone else for the job.ed
Description of Work: New toilet and vanity installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$674

Lynne C.
01/2012
5.0
plumbing
  + -1 more
He did a very good job. I have used him many times. I can always rely on him, and he also gives me a very reasonable price.
Description of Work: He replaced a faucet in my shower.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Bobbie J.
07/2011
1.0
plumbing, drain cleaning
  + 0 more
It was so quick, that I did not have the opportunity to watch what they did. and it is probably what lead to this return issue.
Description of Work: Torch came out and was finished with "supposelively" snaking my drain within 15 minutes. Problem is, I did not have the oportunity to watch what they did, and they were done within 15 minutes. Past experience has taught me it takes 15 minutes just to get the equipment set up and the snake ran dow the drain line. ALL PREVIOUS Plumber's would ask me to run water, or washer, or use my water hose to run water down the clean-out drain, after running the snake through the drain to ensure the water is flowing smoothly, All these guys did was let me know they arrived, then within the next 15 minutes, asking me for payment. I'm sorry I did not use my credit card, as I certainly would be asking my credit card company to REVERSE the charge! I've had to take measures around my home to prevent my main drain from clogging. It's been over TWO (2) YEARS since I've had this problem, therefore, apparently I am doing something right, and really didn't remember at first how other plumbers ensured my drain was free from the clog until here recently. I spoke to my old retired plummer and he said he generally warranted his work for 6 months! I need to find my receipt to see if there is a warranty period on Torch's. I know, because I live in a OLDER home, how much time it takes to snake a drain out to the main sewer, and they did not require that time. I've tried to call them twice, leaving my name and number and NO ONE has tried to get back with me. Leaving a NEGATIVE report with Angies List, and turning these rjp off artist's into the Better Business Bureau, I hope future homeowner's will check before they hire them. Either they come out and snake my drain again, after not snaking it properly, Torch Company will definately be turned in to the BBB.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$100

Steve M.
01/2011
5.0
plumbing
  + -1 more
Josh always does a good job.
Description of Work: Resolved sewer lin blockage

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$290

Kim H.
08/2010
5.0
plumbing
  + -1 more
The work was done quickly - great when paying by the hour - and correctly. He took less than half the time to do the exact same work (my countertops had to be replaced due to poor quality materials the first time) than my previous plumber and charged less per hour. This saved me over $700, which was so appreciated since I had just had the work done and now had to have it redone. He even troubled shot my disposal's electrical issue - the last plumber did not use the right caps so the wires pulled loose - saving me the expense and hassle of calling in an electrician. He took less than 15 minutes to diagnose and repair this issue. Overall the experience was very positive and he was professional, knowledgeabe, experienced and courteous. I will recommend Torch service Company to anyone I know needing a plumber. Great job.
Description of Work: Installed faucets in kitchen, powder room and master bathroom. Installed 1hp disposal in kitchen sink. Installed top mount copper sink in powder room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$220

Steve M.
11/2009
5.0
drain cleaning
  + -1 more
Great experience, will use him again and will send him business from friends.
Description of Work: Came out on a Saturday night to install new sink and disposal. He did not charge extra for weekend work had to make a late night trip to a hardware to get a new disposal because of countertop installer's error in tearing out old sink. The guy was actually jogging back and forth to his truck to save time. Real nice guy and very professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

    Contact information

    107 W 4th Ave, Owasso, OK 74055

    https://www.torchservices.com/

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Plumbing,
    Drain Cleaning

    FAQ

    Torch Service Company is currently rated 4.9 overall out of 5.

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Torch Service Company accepts the following forms of payment: Check,Discover,MasterCard,Visa
    Yes, Torch Service Company offers free project estimates.
    No, Torch Service Company does not offer eco-friendly accreditations.
    No, Torch Service Company does not offer a senior discount.
    Yes, Torch Service Company offers emergency services.
    Yes, Torch Service Company offers warranties.
    Torch Service Company offers the following services: Plumbing & drain, install, line locating, leak detection, sewer line inspection, hot water tanks, slab leaks & remodels.

    Contact information

    107 W 4th Ave, Owasso, OK 74055

    https://www.torchservices.com/

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM