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X10

Home Automation, Home Security Systems

About us

When you buy from X10.com, you get more than the lowest price and best product selection available in the security, surveillance and home automation organizations on the Web today. With over than 30 years in business and online since 1996, X10 is both a manufacturer and Web retailer. Whether you are a huge company, a one-person small business or just family, you will find we deliver the lowest prices on the very best merchandise of its kind available on the Web .

Services we offer

Alarms, home security.

Reviews

1.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%


Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0
Showing 1-1 of 1 reviews

Thomas (Ed) R.
05/2013
1.0
home security systems, home automation
  + 0 more
I bought 4 refurbished security cameras from x10.com for $600 around 6 months ago and now only 1 of the 4 work. I've contacted their customer service number multiple times and they've had me try different things to fix them and they still don't work. I am a professional electrician and have been for a long time so I have a good understanding of how this stuff works - I used to install them for our customers. I've asked x10 for a refund for the cameras since they don't work and they told me since they're refurbished they only have a 30 day warranty and they refuse to give me a refund or send me new cameras. I've asked if I can buy parts to fix the cameras myself and they will not sell or send me individual parts. I've tried everything I can to get this security system working and now my money has gone to complete waste. I even bought a new computer to hook up directly for this security system, so that money is down the drain to. I've begged and pleaded for help from this company, I've remained calm and rational throughout the process, and they are completely unwilling to help me. This company is doing wrong to it's customers and I would highly recommend not using them for home security systems.
Description of Work: I bought 4 security cameras for my house for approximately $600.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0

$600

    Contact information

    unknown, Oklahoma City, OK 73099

    x10.com

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Home Automation,
    Home Security Systems

    FAQ

    X10 is currently rated 1 overall out of 5.
    No, X10 does not offer free project estimates.
    No, X10 does not offer eco-friendly accreditations.
    No, X10 does not offer a senior discount.
    No, X10 does not offer emergency services.
    No, X10 does not offer warranties.
    X10 offers the following services: Alarms, home security.

    Contact information

    unknown, Oklahoma City, OK 73099

    x10.com