My father located it in a couple hours without any additional equipment. I called to schedule a cleaning and asked if they could apply any of the $150 we already paid to the cleaning since I was calling them back. They said they don't do that. I decided to take my business elsewhere. No incentive to use them again.
Description of Work: Septic tank cleaned. They came out, were unable to locate the septic tank. Charged $150 for a service fee.
Rating Category
Rating out of 5
quality
2.0
value
1.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
Danna V.
07/2016
5.0
septic tank
+ -1 more
unknown
Description of Work: Great service! Very prompt and informed me when they were running late.They were very nice and helped me understand my Septic system.
Rating Category
Rating out of 5
Yes, I recommend this pro
Ronald D.
06/2016
5.0
septic tank
+ -1 more
unknown
Description of Work: pump out seotic
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Larry G.
02/2016
5.0
septic tank, wells
+ 0 more
unknown
Description of Work: Pumped out septic tank.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Jamie N.
10/2015
5.0
septic tank, wells
+ 0 more
unknown
Description of Work: They pumped our septic tank and unplugged our outflow pipe (that had been plugged because of our over-full tank) for no extra charge.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Karl D.
05/2015
2.0
septic tank, wells
+ 0 more
We asked Vets for a quote to pump the system and to get the trash lid installed correctly along with adding a riser to the trash tank so the lid would be above ground. Vets' quote for this was going to be a little over $900. We elected to call Foster's Septic for another quote. They responded immediately and we ended up using them instead. They replaced the aerator with a refurbished one (as they explained, one component of poor design on the CLEARWATER system aerator fails regularly, but can be rebuilt fairly cheaply and will usually last as long as a new aerator will). They also pumped the system (I'm not sure it was ever really totally pumped out the previous time by Vets since the sod where the trash cover was buried was never disturbed after they supposedly pumped the entire system last time), and they put a riser on the trash tank for us. Total cost was $615. Additionally, in a telephone discussion with the owner of Vets, we found him to be rather rude and too abrasive for us to choose to work with again.Bottomline: We chose not to use Vets Services and went a different company instead.
Description of Work: Vets installed our septic system when the house was built and was recommended to us for service by the builder. We used them once before when the unit quit working 2 years after moving in. They serviced and replaced the aerator with a new one and also pumped the system. We were advised to have it serviced again in 3 years for a family our size. Two and half years later, the system again failed. As it turns out, when they responded, we found the system was way overdue for pumping (the rep said we should be having the system pumped at least every 2 years for a family our size versus the 3 years we were previously told) and the aerator had again failed. He also said the access cover to the trash tank was buried underground. We weren't aware there was another cover and we told him we would locate and uncover it for him before he returned to pump the system the next day. When we found and uncovered the lid, we found it wasn't secured at all to the trash tank and apparently never had been since Vets' initially installed the system.
Rating Category
Rating out of 5
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
4.0
$900
Michelle F.
05/2014
1.0
septic tank
+ -1 more
They were supposed to come out to our home to give us an estimate to replace our lateral lines. My husband took off work so that he could be there when they came out. 30 minutes after the appointed time we called to make sure they were still coming out. The office said they would contact the person coming out. Another hour went by and still no one came. We called again and got the same response. We called once more at 5:00, but no one answered. We were very disappointed in the fact that no one had the courtesy to even call us to tell us why the appointment was not going to be met. My husband lost a day's work due to Vet's unprofessional behavior. When you set up an appointment, you need to honor it or call to let your client know if something unexpected happened so they are not wasting their valuable time waiting for you to show up. An apology would have been nice.
Description of Work: Absolutely nothing!
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Kenneth B.
04/2014
4.0
septic tank
+ -1 more
unknown
Description of Work: I moved a double wide mobile home onto property that had an existing septic system, and hired Vets Septic to plum my house to the septic system.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
3.0
punctuality
4.0
Yes, I recommend this pro
$880
Rebecca P.
02/2014
5.0
septic tank
+ -1 more
The survey was like a free estimate where they have to come out and give you the bid for the job and everything. We are having them come out and put in a new septic system but the weather is horrible so that is going to have to wait for a couple of weeks until the weather clears. The thing that stands out about them is that you can get a same day service with them and a lot of the septic companies that I have called cannot get you booked for a couple of days. They are very responsive and very professional. They remember who you are and they know your address because we live out in the country. They are just great. The overall experience is good and they just take care of you. Their customer service is great. We would most definitely continue to use them in the future.
Description of Work: Vets Septic Pumping Service came out in November to pump our septic tank and then they just came out probably within the last three weeks to do a survey to see where they are going to put in the new septic system.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Mary M.
01/2014
5.0
septic tank
+ -1 more
My experience with them was fine. They did a great job. They came out even though it was snowing, cold and wet. So I was pleased. The employees that worked in this company were very professional.
Description of Work: I used Vets Septic Pumping Service for septic tank service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Joey S.
12/2013
5.0
septic tank
+ -1 more
We called on Friday afternoon at around 3:30 p.m., once we realized our septic tank was full. Several other companies were unable or unwilling to come until Monday. Vets Septic Service told us they had a truck nearby and would call us with an estimated arrival time, once he had finished the current job. Lisa, from the office, called us periodically to keep us informed of his progress, and when we should expect him to get to our house. The truck arrived within a couple of hours of our first call. Joe, the tech, was professional and courteous and had everything taken care of in short order. This company came highly recommended by another septic company who was unable to come. They told us the people at Vets were and quot;good people.and quot; We heartily agree and would recommend them to others.
Description of Work: Located our septic tank, removed the lid, and pumped out the septic tank.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Daniel C.
12/2013
5.0
septic tank
+ -1 more
Pumped septic tank
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$275
Peggy B.
07/2013
5.0
septic tank
+ -1 more
We were in the midst of a building project and suddenly needed to have this service provided while the tank was uncovered. I called several companies, but none could come on such short notice. I was very happy to be able to get this company and they came, did their work very well, and were pleasant people to work with. I will use them the next time.
Description of Work: cleaned out septic tank
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$230
James C.
06/2013
5.0
septic tank
+ -1 more
See above. It went great!
Description of Work: Pumped out my septic tank and unplugged the inlet line. Also gave me advice to have the septic tank pumped out every 2 years. Great attitude and came 2 hours earlier than scheduled, which was great, we couldn't use the bathroom until they were done. Highly recommend Vets, have them in my iPhone calander for a bi-annual pump clean out. They made a new customer for life today!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
mike F.
11/2012
5.0
septic tank
+ -1 more
Employees were very friendly and arrived a little ahead of schedule. They were very quick and did a good job. I would use this company again and would recommend them to others.
Description of Work: Had no problems with my septic tank. Just had not cleaned it since I built the house ten years ago. Two employees came out and dug up the opening and cleaned the tank.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
Charles L.
10/2012
5.0
septic tank
+ -1 more
I have used another company once before and they wanted to charge me extra for anything and everything they were willing to do besides the actual pumping out the tank and they charged the same amount to just pump out the tank that Vets charged me for everything they did. Vets was all about fixing the whole problem instead of just pumping out the tank. I would highly recommend them for your septic tank needs.
Description of Work: The septic tank needed to be cleaned out and the line running back to the house was clogged. Jim and Bobby arrived at the appointed time and pumped out our tank. When done draining the tank they rodded the sewer line going to the tank without additional charge and discovered that even though water would drain it was not draining properly. Upon inspection of the entry point from the house to the tank they discovered the Tee was turned diagonal instead of vertical and then Bobby offered to climb into the tank and fix the tee for us for an additional $25.00. I was happy to pay that as it seemed VERY reasonable for someone to even climb into the tank. After getting it corrected they then cleaned the line from inside the tank going toward the house. This is going above and beyond the call of duty to get the problem solved instead of just pumping out the tank.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
08/2006
5.0
septic tank
+ -1 more
Vets Septic Services did a good job. They were very prompt and came at a time that worked best for me. They completed the job in a timely manner. There was few workers and they were all nice and professional.
Description of Work: Vets Septic Services put in lateral lines for my septic tank.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$2,900
John G.
07/2006
4.0
wells
+ -1 more
I used Vets Septic and was very happy with them. They showed up on time and did a good job.
Description of Work: Vets Septic Services pumped out the sewage out of my backyard pump.
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Service Categories
Septic Systems,
Wells and Pumps,
Excavating
FAQ
VETS SEPTIC PUMPING SERVICE is currently rated 4.5 overall out of 5.
VETS SEPTIC PUMPING SERVICE accepts the following forms of payment: Check
No, VETS SEPTIC PUMPING SERVICE does not offer free project estimates.
No, VETS SEPTIC PUMPING SERVICE does not offer eco-friendly accreditations.
No, VETS SEPTIC PUMPING SERVICE does not offer a senior discount.
No, VETS SEPTIC PUMPING SERVICE does not offer emergency services.
No, VETS SEPTIC PUMPING SERVICE does not offer warranties.
VETS SEPTIC PUMPING SERVICE offers the following services: No services listed