Tailored Lawns & Tree Services, LLC

They were punctual, people come on time and did the work, when I need additional work they did it for me, the work is good.

They are very professional and did a great job!

After finding Tailored Lawns & Tree Services, LLC on Angi, and reading their reviews, I had Clif Carter come out, walk the property and give an estimate. It was $6,500 to remove cedars, grind all the stumps, remove concrete, brick construction rubble and debris, level, grade and rake all roots, limbs and debris so sod could be laid. Day one: All cedars were removed and stump grinding was started. Day two: Stump grinding completed, told Clif Carter a stump was missed and limb debris were left that we needed removed. Clif stated the skid steer could take care of both of those. Skid steer driver asked if she could come 3 days later to level and grade, which was a Saturday. We told her we had to have all dirt work done by the following Tuesday for the trees to be planted. Clif Carter did not arrive with a rented skid steer until after 3pm on Saturday. Clif Carter and his wife left to do other estimates while their employee started work after 3pm on 1/3 acre. During the 3 hours their employee worked, she broke and buried the yellow rope marking the property boundary, removed dirt from the neighboring property, dumped multiple piles of roots and dirt on the neighboring property, dug down and exposed thousands of large roots that were not removed while stump grinding and hit the bucket of the skid steer on our metal fence destroying one 8 foot panel. When Clif and his wife returned we spent over an hour pointing out we could neither plant trees or sod. Clif's wife spent a lot of time trying to convince us we needed dirt brought in, that they couldn't level it the way we wanted, that they typically bury construction debris ect. Clif and his wife agreed to bring in a more experienced person to level the property. They said it was their employee and their responsibility. I got a call the night before Clif and the new employee were to come out. He said they would come out, but he wanted an additional $3,800. We advised him we would not be willing to pay for the damage that his previous skid steer driver did to our fence and property. At this point we knew Clif and his wife were not capable of completing what we needed done. We asked Clif to settle up for the tree removal and stump grinding. Clif asked us to let them come out and if we didn't like the result, we wouldn't have to pay him. At this point there was zero trust in anything they said. We informed Clif we were not happy with what they had done, and we would take him up now on his offer to not pay. Clif said he would have to get back to us in 10 minutes. Clif called back in 10 minutes and his wife joined the discussion. Clif's wife informed us of the following: She had recorded our conversations without our knowledge. She stated because we opened the email containing an estimate and a service agreement that we had a legal contract. (Nobody asked us to sign a contract and no one did sign a contract.) She stated that the additional $3,800 they were asking for was a "second contract". She stated we "didn't know who her family was" She stated she would put a lien against our house. Clif's wife was furious with us because Clif told us if we were not happy we didn't have to pay... and we said we will take that deal. This conversation then dissolved into Clif's wife fighting with him for not bidding the job higher, telling us repeatedly we got a **** of a deal. We paid the full bill, minus the $438 fence repair bill rather than having to deal with their workers, or them. When Clif and his wife came to our house to collect their money, my husband asked for a Lien Waiver be signed. Clif's wife would not sign the Waiver until the check cleared. We didn't trust them to get us a Lien Waiver as she openly threatened us to put a lien against our house. My husband was so fed up by this time, he had Clif and his wife follow him to the bank, and paid them cash so they would sign the Lien Waiver. One of the worst experiences with a contractor, but the first where someone has, without our knowledge, recorded our conversations, made veiled threats "you don't know who my family is", threatened to put a lien on our house and in the same conversation, both tell us if we don't like the end result.. we don't have to pay them. Our builder came to our rescue, pushing back one of his projects to have his contractor come out to fix the mess we were left with by Tailored Lawns & Tree Service. It turns out everything we were told couldn't be done by Tailored Lawn & Tree Service, was accomplished in a few short hours because they had the right equipment, experience, and business ethic. No fill dirt required.

I called several tree service companies for tree trimming/tree removal services. The bids from the companies I contacted were quite similar. I decided to work with Clif because he reached out to me and worked with me to accomplish what I wanted to complete first. Clif's team trimmed two trees and removed a large tree in the backyard for me. I was very happy with the outcome. Clif was professional, very responsive, and easy to work with. I would be happy to work with Clif again.

Wonderfully! Company was prompt and professional. They did an excellent job of trimming the trees and hauling away the branches. Will absolutely hire again for trimming and other landscaping services. Thank you for a great job!

It went well. Very professional and paid attention to what was needed to be done

Tailored lawns has been cutting my yard as well as my parents yard for over 4 years now. Clif and his team are always on time and professional. They do amazing work and clean up behind themselves. I don't have to worry about double checking the work before I pay for service and I'm always satisfied. I'd recommend this company to everyone.

I called Clif for an estimate for tree trimming of five trees on my property and tree trimming along a fence line on the West side of my house. Clif and I talked on the phone 2 days later as he described what would be done to the trees and gave me an estimate shortly after the call. I thought the cost was reasonable so I had the work performed that weekend. I was not at home when the job was completed. I was happy with how the trees were trimmed as we had discussed over the phone. However, the tree branches along the West fence line was not trimmed as I had expected. Clif asked his crew to return the following Tuesday to complete the job. I feel that Clif listens to his client and is a responsible individual. I will work with Clif again for my tree trimming needs.

done with skill

Clif and his team at Tailored Lawns were great to work with. While other tree trimming services dragged their feet in getting back to us, Clif was very responsive, making every effort to listen to our needs and meet our expectations. We never had the feeling he was trying to talk us into doing more than what we needed/wanted. He delivered what we asked at the price we were looking to pay.

The service was very good. They were professional, experienced and very friendly. They cleaned up their mess real good.

Very pleased with estimate given for the work I needed done & how quick they were able to do the job for me.

Timely and considerate to my particular need

I probably had the biggest tree on the block and hated that it had to come down. Clif and his crew were great! The tree was down in a few short hours. The stump grinding took longer due to the size but it was done in the same manner. Great job all around and would definitely hire again!

Clif and his crew did an outstanding job on my mother’s yard. I’d hire them again.