SOUTHWEST BUILDERS REMODELING

Unknown.

All of the workers were professional and punctual. The work that was done was top notch. We will definitely use Southwest Builders again for remodeling projects.

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Other than two issues their work was outstanding, especially their finishing carpenter. That guy is top notch! Three years later we have been very satisfied with their work other than the following two issues: 1) third wide drive began crackeling on top of pavement about 1.5 years later. It continues to crumble but they will not do anything. 2) the electric outlet installed on the outside wall of the room addition has never worked. Contacted them about 9 months later once realized this and was told they would send an electrician out. Never happened and contacted them two more times regarding this same issue and nobody ever came. Three years later it is still a dead outlet. We did ask them to come out again in the spring of 2015 for a quote on a potential garage addition. Told the same salesman about the outlet and the drive while he was there and he said he would look into it. We didn't end up doing the garage addition and I have never heard back from him. The salesman was always good to show up quickly when it was time to collect another payment, but not so speedy when you needed something. He seemed to have an attitude at times with me as a customer. Maybe it was just a simple conflict of personalities as the owner who came out and met with my wife really impressed her. Over all we would use them again for their quality of work, but only if we could get the other two issues fixed and deal with a different salesman.

Did a great job. Very pleased results.

He was supposed to show up on Saturday. I hung around for him, but he never showed up. I called him to find out what was going on, he told me he forgot. He then told me he could show up Tuesday, but he never showed up then either. I tried calling him again, and he just gave me another excuse, so I told him to forget it.

I like them. The previous screen room had collapsed after the hailstorm. Their professionalism, service and cleanup was very good. They came out on time and they did not leave a mess. They did a good job, neat. They cleaned it up afterwards. The first time I replaced the screen room I had the other company come and I was not happy with their work. For the hail damage I tried Southwest Builders and I liked them better. It didn't completely destroy the roof so they had to replace that and some of the screens. The price was covered by insurance.

They were great. I had no complains. We had a wind problem right after they finished and they were here the next day. I live in Western Oklahoma and they're out in the city so I was really impressed. They did a good job. It was tidy; they didn't live a big mess. A lot of people come out to do business for us. We owned rental property so we have quite a bit of things off and on all the time. You get what you paid for.

They were a little slow to get going, but the end result was acceptable.

Overall, it was good. There were a lot of issues with the electric part of it. There was a long period of time that I had to wait for materials but I don't blame that on them and between the time of the estimate and the time of the actual work being performed, there was a great deal of waiting. The actual patio work was performed to my expectations and done timely when the actual materials were there but the electrical work was not timely and then when it was performed, it was substandard work and I've had to have people come back and make repairs because it caused issues with the rest of my electric. The electric company that they contracted out to, I would never hire to do anything again. I would hire Southwest Builders but they would have to find a different electric company.

He could do everything so I won't have to get a lot of different contractors.

The third driveway is heaving which means it is rasied higher than the driveway next to it. They didn't pin or dowel the existing drive to the new drive. Also the newdrive finish is pitting or spalding. They refuse to do anything about it.

They did a good job. They are very professional. Anytime we've had a problem they were here the next day. We live close to a 100 miles away and they will be here the very next day, so I'll give them a good rating. They are very good.

It went really well. I have had no problems with them at all. They charged us a little under $5,000. It was a good experience overall. They are really good people.

He's really nice but I have had 7 people out to estimate and only 2 estimates returned.

The overall experience was good although it took longer than expected. I had to several times call and ask what was next. We got a surprise after the job started that our electrical service could not be expanded and had to get a new breaker box installed which was an additional cost not planned on. I would rate the quality of work at a B, not all aspects of the job got the same attention to detail as others. Clean up at the end of the job was poor and had to get them to come back and reclean even after I spent several hours cleaning. The construction manager Luke was always professional and got things done. We love our new sunroom and would recommend SW Builders to anyone that wants to build a good sunroom not just a kit like others offer.

They tore out the old (two-tiered) deck and took all the old material away. They had to build a roof as the old deck was not covered, then built the floor and put in screening. One side is a wall with two windows, electrical outlets, etc. All went smoothly and we are still very happy with the porch we got.

The patio cover broke out on the first hailstorm. They won't return my calls, and it has not been good. It was a nightmare. I would never use them again.

The salesperson, Gary Ballew, was very friendly and knowledgeable. I enjoyed working with him. After agreeing on what i wanted and signing a contract, I had to wait a couple of months before the work was done. That didn't please me, but it was in line with what Gary had promised, so I can't really complain about that. The installer called the day before coming out to confirm the appointment. He and his assistant showed up on time, they were very courteous and professional, and they did a great job. I am very happy with the quality of the materials and the workmanship.

I was satisfied with their work. The job was okay overall. It was because of the storm and I was only getting one window replaced, I was kind of on the bottom on the list; so it took a while for them to get to me. They did a good job but it just took a little longer than I really wanted to sit with.

We were very pleased with it until we had our first heavy rain storm in May because the room flooded. We called them and they said a work order had been posted. We called and written them and they keep telling us the work order has been posted but nothing else. We still have not seen anyone from their company or have even gotten a phone call from them.

I contacted the company for an estimate for a patio cover replacement. I called back the next day to confirm they had my name on their list. Receptionist assured me the owner would be calling. Five weeks later and no call back.

Southwest Builders is the best company around. They are very professional, knowledgeable, and do great work. I would recommend them to anybody.

Everything about the project was exceptional. Southwest Builders Supply did a wonderful job in enclosing the patio. The sliding glass doors are of exceptional quality, and the installation was very professionally done. The patio looks beautiful now.

Southwest Builders Supply did a great job with the driveway and the lean looks great next to the garage. It is now much easier to keep the snow off. The new stairs and the sidewalk looks great as well and the extension on the garage is already paying for itself.