My overall experience with them was poor. Their price was bad. There were some things that I wasn’t happy about. I was not really ecstatic about the whole process. They were there when they said they would be. They failed on their timeliness to finish the project. They showed up on time but they didn’t get it done on time. It doesn’t matter if they showed up on time after the whole project was delayed. I was told that it will be a three-week project, but it took them five weeks. They were a good crew. I would not use them.
Description of Work: I used S & S Pools in August 2011 and they finished the work by mid September 2011.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
2.0
punctuality
3.0
$45,000
Susan D.
08/2010
1.0
pool cleaners
+ -1 more
They broke sewer lines which we had to pay to replace. Concrete put in 3 times because it was put in cheaply and it cracked. Put in 2 vinyl liners because first one tore. Put in cheap and small lines to pump so it burned out and we had to replace the motor. It took them a year to finish the pool and the pool is only 2 years old. Called owner about the pump motor and the he said we're on our own and was very rude and refused to do anything about it. Would NOT recommend this company at all. The worst and most unprofessional company we've ever dealt with. It ended up costing us app. $6000 more than original price because of all the company did wrong
Description of Work: They broke sewer lines which we had to pay to replace. Concrete put in 3 times because it was put in cheaply and it cracked. Put in 2 vinyl liners because first one tore. Put in cheap and small lines to pump so it burned out and we had to replace the motor. It took them a year to finish the pool and the pool is only 2 years old. Called owner about the pump motor and the he said we're on our own and was very rude and refused to do anything about it. Would NOT recommend this company at all. The worst and most unprofessional company we've ever dealt with. It ended up costing us app. $6000 more than original price because of all the company did wrong
Rating Category
Rating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$32,000
Susan D.
08/2010
1.0
pooper scoopers
+ -1 more
They broke sewer lines which we had to pay to replace. Concrete put in 3 times because it was put in cheaply and it cracked. Put in 2 vinyl liners because first one tore. Put in cheap and small lines to pump so it burned out and we had to replace the motor. It took them a year to finish the pool and the pool is only 2 years old. Called owner about the pump motor and the he said we're on our own and was very rude and refused to do anything about it. Would NOT recommend this company at all. The worst and most unprofessional company we've ever dealt with. It ended up costing us app. $6000 more than original price because of all the company did wrong
Description of Work: They broke sewer lines which we had to pay to replace. Concrete put in 3 times because it was put in cheaply and it cracked. Put in 2 vinyl liners because first one tore. Put in cheap and small lines to pump so it burned out and we had to replace the motor. It took them a year to finish the pool and the pool is only 2 years old. Called owner about the pump motor and the he said we're on our own and was very rude and refused to do anything about it. Would NOT recommend this company at all. The worst and most unprofessional company we've ever dealt with. It ended up costing us app. $6000 more than original price because of all the company did wrong.
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Service Categories
Pool and Spa Service,
Pooper Scoopers
FAQ
S & S Pools is currently rated 1.5 overall out of 5.
S & S Pools accepts the following forms of payment: Check,MasterCard,Visa
No, S & S Pools does not offer free project estimates.
No, S & S Pools does not offer eco-friendly accreditations.
No, S & S Pools does not offer a senior discount.
No, S & S Pools does not offer emergency services.
No, S & S Pools does not offer warranties.
S & S Pools offers the following services: Pool construction.