This pro has maintained an average of 4.5+ stars throughout their time with Angi.
About us
Since 2006, Ridgid has been the local contractor of choice for thousands of customers in the OKC metro and surrounding area. Providing quality residential and commercial roofing, siding & gutter solutions (and more), we always use top of the line products to ensure a fantastic finished appearance that will stand the test of time. We pride ourselves on customer service, working with you to develop a customized solution for your home or business. Our trained project managers will be able to assess the your needs and/or damage and, if insurance related, meet with your insurance company to insure proper scope of the damages. Call today for a FREE property inspection and don't forget to ask about our unlimited referral program - refer your friends or neighbors and receive $100.00 referral fee.
It went well overall. Took longer than expected to get the work done.
Description of Work: Replaced roof, gutters, garage door & front door.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0
Yes, I recommend this pro
$12,000
Response from Ridgid Construction
Thank you for leaving your review on Angie's List. Ultimately, it sounds as though you are pleased with our work. We do realize that sometimes, due to the sudden, large quantity of claims filed, work can get done slower than anyone wants. We really appreciate your patience in getting your work completed. Thanks.
James & Rick L.
10/2013
5.0
roofing
+ -1 more
Very smooth operation. They offered solutions to a flat roof on part of the house and were very eager to make sure we were satisfied with the work. Robert was always available and ready to answer any questions we had. He also maade several trips to verify the crews work and that we were pleased with the job.
Description of Work: Replaced roof
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$13,000
Response from Ridgid Construction
We appreciate your comments. Great customer service is our number one priority, it sounds as though we reached that goal! We sincerely appreciate your business and thanks again for sharing.
Terrie V.
10/2013
5.0
roofing
+ -1 more
Robert was wonderful His crew was professional. They did an excellent job on the roof and cleaning the yard after the installation. Robert worked hard to keep me posted on the progress. There were no problems with the job or the crew, and it went very smoothly. He saw a loose single at my neighbor's house, and had his crew repair it, at no cost. I really enjoyed working with Robert, and have called him and Rigid Construction for one more project at my house. I will call him again when I have more work that needs doing. I will recommend him and his company to my family and friends.
Description of Work: Removed old shingles and replaced with a lovely roof. He found several areas not initially quoted by the insurance adjuster, and he worked with the insurance company to get a full reimbursement for the damage and problems.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1
Response from Ridgid Construction
Thank you. It's great to hear you are so happy with Ridgid and Robert. Our Project Managers are the face of our company and it's always great to know they are representing us so well. We appreciate your business.
Karen L.
10/2013
5.0
gutter repair, roofing
+ 0 more
They were great. Their representative, Randy, did an extremely thorough inspection of all hail damage to the house, and found damage that my insurance adjustor overlooked. Randy did a great job. He was extremely knowledgeable not only about shingles, but all aspects of the exterior of my home. He brought me several shingle samples to choose from. He took them up on the roof so I could see what they would look like in the sunlight. I upgraded my shingles, and absolutely love how they have updated the look of my house. This is my 3rd roof, and I am by far the most pleased with Ridgid Construction. I wouldn't hesitate to use them again, especially if Randy coordinates the work.
Description of Work: Tore off two layers of shingles, put a new roof on, correcting mistakes made by previous roofers. Replaced front gutters, and installed new gutters across back of house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,000
Response from Ridgid Construction
Wow, "in the world of roofing,they're the tops" - THANK YOU for saying so. We strive to always be professional and knowledgeable, and expect our crews and Project Managers to portray that to our customers. It sounds as though Randy and the various crews that worked on your home did so. Great to know!
Jodi G.
10/2013
5.0
roofing
+ -1 more
So far this has been an amazing experience! Bryan was our contractor and he was fast efficient and fun to be around. He made things very easy! He was at my house within a hour of me calling to ask for a quote! They were honest and easy to deal with! the communication was impeccable. The roof goes on tomorrow, and I can only assume it will look great (I am not a roofer so as long as my house has one, I think ill be happy!). I really would recommend to anyone!
Description of Work: Roof installation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$18,000
Response from Ridgid Construction
Thanks for a great review, we're very happy we have exceeded your expectations. We very much appreciate having you as a customer. (We love referrals!)
Jenny R.
10/2013
5.0
house painters, gutter repair, roofing, siding
+ 2 more
The repairs were primarily to our church but also included an adjacent storage building. Robert met with our Board of Directors and explained thoroughly the construction process, materials and associated costs, at my request. He determined our specific needs regarding access during services for all of our members, cleanliness, parking needs (especially handicapped access), and time constraints for scheduling each of the different crews. Ridgid allotted several crews simultaneously to remove the old roof and install its replacement in record time. It only really affected one of our weekly services, but the crews stopped early, and cleaned up the entries and parking lot before our members arrived. They quickly finished before the weekend services and there wasn't a sign that they had ever been there other than a new roof! Impressive! The second phase dealt with resurfacing the church exterior. Crews again came in, erected scaffolding, and repaired all of the specific hail damage and then applied a new EIFS surface on the entire church surface. Its beautiful! We were extremely pleased not only with the finished product, but also with the care taken to accommodate our congregations needs. In fact, the board decide to have Ridgid come back to redo our port cohere ceilings, which were in disrepair from previous unrelated damage. Ridgid completed our hail damage restoration including gutters and miscellaneous repairs to our complete satisfaction! I would recommend them highly and will continue to use them in the future.
Description of Work: Ridgid Contruction conducted a storm damage evaluation after a hail storm hit the area. Their project manager, Robert Bartusevicius, completed a full scope of damages, prepared an itemized list, and met with our insurance adjuster. The insurance adjuster was in agreement with Robert as to the extent of damages (roof, gutters, screens, windows, stucco resurfacing, paint, etc.) and Ridgid began and completed the process of renovation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70,000
Response from Ridgid Construction
We are so pleased to have worked with you to present a great result for your congregation. Our goal is always to exceed expectations. Robert enjoyed working with Jenny to make the whole thing happen, according to him she is one busy lady! Thanks for the kind words and especially for taking the time to share.
Tanya T.
10/2013
5.0
decks, drywall, house painters, gutter repair, interior painters, roofing
+ 4 more
My home was damaged during the May 31, 2013 storms. Everyone I dealt with from the first call to the last day of repairs was professional and courteous. My project manager, Jeremy, was absolutely fantastic and always took the time to answer any questions I had about the whole process. It did take some time to get the repairs started but I figured that was to be expected due to the May 20th tornado damage in my area as well. However, once the repairs actually began, they were completed within a week and everything looks like new again. I couldn't be more pleased with the results!! I would definitely (and have already done so) recommend this company to my friends.
Description of Work: Fixed roof Replaced fascia and sofit wood and repainted corner of front porch Replaced guttering Repaired walls and ceiling and repainted garage Repaired and repainted ceiling and replaced florescent lights in the kitchen
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
Response from Ridgid Construction
Thanks for the great review. It's always nice to know that our customers are happy, especially happy enough to refer us to their friends and family and take their valuable time to sit down and write a review. As for Jeremy , he is very dedicated and always takes great care of his customers. We sincerely appreciate your business!
Sue H.
09/2013
4.0
gutter repair, roofing, replacement windows
+ 1 more
My experience went very well. The staff was very professional and highly knowledgeable in their field. The pricing was reasonable. I would recommend this company to others.
Description of Work: They came to put on a new roof after hail damage. They also repaired gutters, windows and trim.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$12,000
Response from Ridgid Construction
Thanks for a great comments - it certainly sounds like an A review! If you are in need of anything in the future, rest assured you will get the same level of service and workmanship from Ridgid Construction. We appreciate the opportunity to work with you.
Barbara H.
07/2013
5.0
home inspection, roofing, siding
+ 1 more
My home suffered significant damage in the March 31st hail storm. I searched Angie's list and based on ratings and reviews decided to go with one of the top companies, Ridgid Construction. It was Easter Sunday morning so I planned to call them first thing Monday morning. Coincidentally, Jeremy (with Ridgid) knocked on my door that morning and for a minute I thought I had already called them. They had already started a job near by and were checking with neighbors to see if they needed help evaluating damages. There were actually contractors everywhere offering help and soliciting business. I felt fortunate I had done my homework already and was prepared to sign on with Ridgid right then. My insurance adjuster was already inspecting the damage so together with the Ridgid representatives they were able to pin point detailed damages and report to my insurance company. It was so smooth and I liked that they were respectful and thorough. I also liked that they were complimentary of my adjuster who would be reporting the claim. The work began right away and I had a brand new roof. Siding replacement started soon after the roof. Both efforts were well organized and professional. All the miscellaneous damage to to other areas were also addressed. We were still having lots of storms and rains and they were very good to check in with me and make sure I wasn't having problems with leaks, etc. Overall I'm extremely pleased with the finished work and would definitely call them again. I currently have an open contact with them regarding a bit of trim that has come loose. I'm confident they will address this as soon as possible. I understand how busy the good companies are with the massive storm damage all over this part of the state. I'm okay waiting a bit for this repair. I'll post a follow up as soon as they are able to re-attach the trim. They are a good company and good people.
Description of Work: Roofing and siding
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$30,000
Response from Ridgid Construction
Thank you for the great review. In this industry, there are so many reputable contractors, but even more not so much. We appreciate your detailing what we were able to do for you!
Dorothy C B.
07/2013
5.0
gutter repair, roofing, siding
+ 1 more
Good product and pricing information Timely response to inquiry Timely installation of siding as outlined by provider Moderate delay in installation of shutters and gutters Provider communication and accessability to company representative was very good Provider representative (Jeremy) was excellent
Description of Work: Siding, shutters, gutters
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$11,000
Response from Ridgid Construction
We're glad you were so happy with our services, and Jeremy! He's very caring and thorough, we're lucky to have him! We appreciate your taking time to send in your review.
cordie K.
07/2013
5.0
home inspection, roofing
+ 0 more
It went very well, and as smooth as my rep. Told me it would go. I used Ridgid construction for my repairs and I would most definitely use their services again and again.
Description of Work: The rep assigned to me met my adjuster and was fully prepared to meet him when the adjuster did show up. They did a complete and detailed inspection. I don't know if I would have got the right services without my Ridgid Construction rep. Present at the time.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,000
Response from Ridgid Construction
We really appreciate your taking the time to write a review, we're sure others find it helpful when faced with storm damage. We're glad to have been of service!
Rena G.
07/2013
5.0
drywall, roofing
+ 0 more
BJ and Jeremy were so nice. Not only have they been making sure we get everything done right in our home, but they both personally came out and installed ceiling fans in our living room and kitchen. This was done after they had already fixed us up with a new ceiling in the living room and partial ceiling in the kitchen. It is so nice to know that there are people like them out there that still care enough to come back and do simple things like installing ceiling fans for their customers!
Description of Work: Ceiling fans
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$30,000
Response from Ridgid Construction
Thank you for your nice review. We're very lucky to have a great group of people to take care of our customers. Your review is very much appreciated!
Rena G.
07/2013
5.0
drywall, roofing
+ 0 more
Bj and Jeremy have really taken care of my mom and the house after the storms of May 31. They were quick to get us out of the hotel and back into our house!
Description of Work: Roof, living room ceiling
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$30,000
Response from Ridgid Construction
We're always glad to help! Our intention is to make the process as quick and painless as possible, not so easy with all the damage in the area recently, we're glad to hear that you are happy with our performance. Thanks for taking your valuable time to leave this review.
Sonya M.
07/2013
5.0
fencing
+ -1 more
They never did. I called again, and they answered, said they would call me back. Again, they did not call back. UPDATE: They have called back and made contact. We ended up going with someone else, but appreciate them reaching out.
Description of Work: I called them Thursday, and they said they would call me back.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Response from Ridgid Construction
Sorry if there was some confusion. Although we do our best not to let them, holidays sometimes effect normal business operations. I am the Office Mgr. and took the initial call from (deleted member name) last week. We discussed the repairs needed, then I let (deleted member name) know that we had several people out for the holiday weekend and it could be a few days before someone contacted him to give an estimate. (deleted member name) indicated he understood and that would be okay. The Project Manager assigned was made aware that you should be contacted by Monday, July 8th, to schedule an appointment. (I was not aware that someone had called a 2nd time as I was out of the office for a few days). Upon reading your review, I promptly contacted the Project Mgr and he indicated that you were on his schedule to contact today. We sincerely apologize for the confusion.
JOHN K.
07/2013
3.0
roofing
+ -1 more
He arrived on time. He reviewed the insurance adjuster's report. He did not get on the roof or do a walk around. He provided a verbal estimate that was less than the insurance estimate. He stated that Ridgid repairs/replaces (my words) to code. He did not get on the roof or do a walk around. His cell phone had an Illinois area code, and the pick-up truck he was driving was carrying Rigid Construction advertising, but was not carrying Oklahoma license plate tags.
Description of Work: Provided roofing estimate
Rating Category
Rating out of 5
value
4.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0
$10,000
Response from Ridgid Construction
As the owner of Ridgid, I am well aware that there are "storm chasers" that suddenly appear in storm impacted areas and take advantage of unsuspecting homeowners – RIDGID IS NOT ONE OF THEM. Ridgid is a LOCAL, family owned company headquartered in OKC. Due to the economy, Robert (the Project Mgr. you refer to) moved here from IL about 1 year ago to work for me, his son. I steadfastly agree that homeowners should do their homework and be cautious of "storm chasers" since they so often give low estimates, do sub-standard work, and give tail light warranties. On the flip side, there are those homeowner's that encourage these "storm chasers" by looking for the lowest estimate in order to profit from their insurance claim, which constitutes insurance fraud and my company chooses not to be a part of. Robert is always extremely professional and responsive to his customers and I’m proud to have him representing my company. Robert indicated that he arrived on time (as your review concurs), the gate was locked so he phoned you (once from his IL phone (stronger signal) and once from his OK phone, which you answered). (Punctuality - B?) Robert said you appeared agitated and asked him "Was that you calling from an IL phone? Most people I know from IL are either in prison or should be - Blagoiovich, Obama...", at which point he explained that he had relocated here nearly a year ago because of family ties to Ridgid and OK. These days, most people keep their cell #'s and do not buy new tags till the old ones expire. You then stated you were going to get 5 or 6 estimates anyway. Your insurance adjuster had already been to your home and you had his report, so Robert reviewed it with you and told you that Ridgid would do the work for LESS than the insurance estimate amount. (Price - B?). He then said that, once you had completed your interviews and chosen a company, he would do a complete inspection, diagram and estimate, then supplement for anything not accounted for. Insurance companies do not overpay (quite the contrary); therefore, we do our own estimate prior to starting work and, when necessary, provide it to your insurance company to get you what you are entitled to. (Responsiveness - B? Professionalism - D???) It appears that you may have jumped to conclusions based on Robert's IL roots. I do not discriminate against anybody (especially my father, mother, sister, nephew…) who relocates to OKC to find work. As indicated by the OKC Chamber of Commerce, many people have done so over the past several years, not only finding work but a good dose of southern hospitality. It is unfortunate, for you and Ridgid, that you have drawn the conclusion you did. I wish you the best in getting your repairs completed.
Christopher W.
06/2013
4.0
roofing, siding
+ 0 more
The thing I didn't like was the time that it took from having the initial consultation to actually having it done. What I liked is that they have always been responsive if we called them.
Description of Work: We have used Ridgid Construction. They replaced the roof and we are waiting for them to replace our siding.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0
Yes, I recommend this pro
Response from Ridgid Construction
Thank you for sharing your experience. We are pleased you are happy with the quality of work performed. We are always looking for ways to improve our performance and appreciate your candor regarding the timeline. With the recent storm activity, we found subcontractors as well as insurance companies overwhelmed with work; therefore, slowing down both the work getting done and response from insurers regarding underestimated damages in their estimates. We have taken steps in securing additional crews to take on the heavy work load. Unfortunately, insurance companies are swamped, w are doing our best to stay on top of that communication. Thanks you very much for your business and for sharing your experience!
Madison K.
05/2013
5.0
roofing
+ -1 more
The customer service representative came to our door, after knowing we had damage in the area. He was extremely knowledgeable and professional, explaining the process for us. He dealt with our insurance company to negotiate the cost and even came to our home to look at the roof with the adjuster. The inspector tried to short change us, but the Rigid representative fought for us. The crew came on the scheduled day, replaced the roof and took away the debris and materials promptly. I hope we don't need Rigid again anytime soon, but we highly recommend them.
Description of Work: The provider replaced our roof and some bad boards after our roof received significant hail damage.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$11,000
Response from Ridgid Construction
Thank you for the great review, glad we could help! We really appreciate your taking the time to leave a review. We have worked very hard to earn and maintain our reputation, it is great to have our customers like you.
Judy J.
05/2013
5.0
gutter repair
+ -1 more
Their price was reasonable. They did a very high quality construction based on the materials and how they attached the gutter to the house. I will be using them again in the future.
Description of Work: I used Ridgid Construction for rain gutter installation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Ridgid Construction
We know how valuable your time is and really appreciate your taking the initiative to post your review! Thanks.
Marq M.
04/2013
4.0
gutter repair, siding
+ 0 more
Ridgid Construction was 1 of 5 companies I "interviewed" to do my siding. Bryan Guntharp (salesman) arrived at my house, we walked around my property, took the measurements, but he did NOT provide me a quote at that time! I explained what I wanted installed on my house and also made it a point to mention certain things (additional insulation backing, a solid core vinyl siding, door facings), to ensure my comparisons of all 5 companies was ?fair?. Here is what I didn't appreciate: he did not provide me an estimate during his visit. He dropped off the estimate a few days later at my home, but I wasn't there to discuss it with him. What made it even more negative, was the "estimate" was 10 pages long...and... it was just left on my doorstep. Although his quote included the siding, and guttering, and all that we talked about, AND his quote was within my price range for what I requested (hence the grade of a ?B?), the lack of discussion about the estimate was not what I expected.
Description of Work: ESTIMATE ONLY!!! Install Siding and Guttering around house.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Response from Ridgid Construction
We regret any misunderstanding. Bryan said you specifically requested he leave the estimate at your home when completed. When our Project Managers give an estimate, they inspect the property, take notes and then prepare a thorough estimate of all damage. While it is more work for the Project Manager, if they were to submit a bid on site "from the hip" it would not be accurate or professional. Since you told him you would not be home and requested he leave his estimate at your home, he was not able to discuss the line items included in the estimate. Bryan can always be reached by cell phone and would have been happy to discuss the details with you once you received the estimate. Sorry for any confusion and best of luck with your repairs.
Valinda I.
03/2013
5.0
roofing
+ -1 more
It went very well. It took a little longer than thier original estimate, but that was only because of the weather. They were very mindful of my schedule and the time I had taken off work, and got the windows replaced and all the inside work completed before the weather got bad during the week I had taken off work. They finished ahead of the revised schedule that they gave me after the snow, cold weather and rain. They did an excellent job and cleaned up after themselves. They often went above what was required and did extra things like cleaning the windows after they put them in and hanging some sheets over the windows until I could get shades put up. I would definitely use them again and recommend them to anyone.
Description of Work: Replace siding, modify wood fascia & soffit & then cover it with vinyl,wrap doors & windows, new double insulated, double hung windows, tyvek wrap under siding, replace fiberglass carport cover
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$14,000
Response from Ridgid Construction
Thanks for the great review! We sincerely appreciate your business and are glad you took the time to share your experience.
Amy A.
03/2013
5.0
roofing
+ -1 more
Ridgid Construction exceeded all my expectations! The entire process was professional, fast, easy and extremely well done! They came and treated me with respect from start to finish, they gave me their best work at the best price. They were honest about all repairs and costs and arrived on time, and completed on time. They also cleaned up so well, you can't even tell they were here, I have small children and I haven't found a nail yet! It really was an amazing job. The have a life-long customer in me!
Description of Work: Ridgid Construction roofed my home, they added ventilation, new vents, and flashing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,500
Response from Ridgid Construction
We appreciate your business as well as your taking time out of your day to leave such a positive review. Angie's List is a great service, both for the customer and the contractor as it lets us know how we are performing. We're happy you are pleased with our services and look forward to your referrals!
Anne H.
02/2013
5.0
handyman service, replacement windows
+ 0 more
They came out and took care of the problem. They were extremely reasonable in price and anxious to help. I called because they didn't send an invoice and I was told that they wanted to wait to make sure the issue was really fixed first and for it to rain.
Description of Work: Ridgid Construction repaired a leak that happens in the upper part of my window during a hard, driving rain. Others have not been able to fully fix the problem in the past.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Response from Ridgid Construction
Thanks for the great review. We're always glad to help, big or small we do them all! Appreciate your business.
They coordinated very professionally at every step with both myself and the renter of my house. The renter supervised all their work for the first day (1.5 days of work) and he had nothing bu excellent things to say about the quality of their work and professionalism. After the work was finished, BJ emailed all the before-and-after photos to me for my approval. I also called my renter to double-check that there weren't any issues that I couldn't see, and again, he had nothing but great things to say about the end result.
Description of Work: Very impressive on all levels. The cost estimate they gave me before starting was higher than I expected, but I went ahead and trusted the other reviews that they are an honest company. I give them an 'A' on price because the superior customer service, work ethic, and quality of the end results were worth every penny. Except for parting with my money, it was an entirely pleasant and painless experience. They will definitely be the 1st company I call if I need any more work after future weather damage or if I buy another house that needs work!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,130
Response from Ridgid Construction
We realize it's stressful for an owner to contract work long distance, as in your case. We're glad you're so happy with the end result. Thanks for the kind words.
Jim H.
02/2013
2.0
roofing
+ -1 more
Negative experience. It took over 2 months to complete the job. Had to watch the work like a hawk as this company will do the minimum and poorly at that. Materials used are poor. Work that was supposedly done wasn't and finally we had tell them to fix and finish what was done or we weren't going to pay another penny. Don't use this company and beware of a salesman names Brian, who will say anything so that he can do the bare minimum.
Description of Work: Ridgid construction work
Rating Category
Rating out of 5
$4,200
Response from Ridgid Construction
We're very sorry you feel that way, we take a lot of pride in our work and customer satisfaction as is evident by our AL review history. Our Production Manaeger met with you as soon as any complaint was voiced over a few knotty boards used on your porch and they were replaced them immediately. The other issue you had was about the gutters. BJ met with the crew and your wife and agreed that we could possibly save you some cost by trying to reuse your existing gutters. Once done, everyone was in agreement that new gutters would be look better and they were replaced with new right away. Regarding the time the job took to complete, please keep in mind that you signed a contract over the holidays; therefore, beginning of work was delayed a few weeks due to crew availability. Once begun, the work was completed in a timely manner. It was our understanding that you were very happy with the end result, which is why this review comes as a surprise to all involved.
Abbey N.
01/2013
5.0
gutter repair
+ -1 more
The work performed was very good. Now I have great quality gutters and am happy they work so well. A big thanks to Justin and his team at Ridgid!
Description of Work: Ridgid Construction bid on replacing all gutters on my home and submitted an estimate of $650 for material and labor. Their estimate was the lowest of the 3 bids we received, so we ordered the work to be performed. The worker showed up on time and was very kind. When the job was completed, the worker did a fine job of cleaning any debris before leaving.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$740
Response from Ridgid Construction
Thanks for taking the time to leave such a nice review. We take a lot of pride in our work and in providing great customer service. Thanks so much for your business!
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Roofing,
Gutters,
Siding
FAQ
Ridgid Construction is currently rated 4.9 overall out of 5.
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Ridgid Construction accepts the following forms of payment: Check,Financing Available
Yes, Ridgid Construction offers free project estimates.
No, Ridgid Construction does not offer eco-friendly accreditations.
No, Ridgid Construction does not offer a senior discount.
Yes, Ridgid Construction offers emergency services.
Yes, Ridgid Construction offers warranties.
Ridgid Construction offers the following services: Exterior Repair & Restoration, Roofing, Siding, Gutters, Windows, Garage Doors.