Ridgid Construction

Work was done in a timely fashion and at price quoted. Though it was a small job they made me made me feel very important. Great job of matching existing siding.

Last year Ridgid Construction replaced my roof and gutters and I had them come back this year to replace the siding on my garage. Everything went great and they threw in the front side of the garage for free. From my experience, this company is honest and does a quality job on roofs, siding, and gutters for a good price.

UPDATE: In response to Justin's comments below: (1) He takes issue with the fact that we withheld payment until the job was fully completed. Unfortunately, once Rigid lost my trust given the carelessness of their subcontractor's work, holding back payment was my only practical means of insuring the job was completed (this is also what my insurance company, State Farm, told me to do). (2) I have corrected my review - the process did not take an entire year to complete. (3) The reason Justin has long of list "things he did for the customer" is because we had to fight for these corrections every step of the way. (4) Justin noted I did not give a grade for Price - I have corrected this. (5) Justin claims that Rigid is not a "fly by night storm chaser", but the fact remains that they sold themselves to me as a local, Illinois company, and now, their Illinois Angie's List Post is gone. (6) Justin concludes my review is false and dishonest. I would say that my review is pretty harsh, but not a single word is dishonest. Admittedly, given Ridgid's other reviews, my review is an outlier (I chose to use Rigid because of their positive reviews in the first place). At the end of the day, I gave them a bad grade because they did obviously poor work that was only corrected after a fight and usually not on the first try. To me, that is a "D" effort. Our roof and siding were damaged by hail in 2014. After interviewing a number of providers, I went with Rigid because Robert seemed trustworthy and competent. The work was poorly done and many trips over six months were required to correct the problems. Much of the work was done at night initially, and it showed. Caulking around the windows was uneven and gutters were hung improperly. Water leaked into the house as a result of a seal that was broken when the siding was replaced. Regardless of Robert's qualifications, the contractors he used were incompetent and raised questions about the job as a whole. The most frustrating part of the process is that Robert never came to me to explain the problems that happened. He instead informed me that he had done a walkthrough and wanted to know my thoughts on the project. I can only conclude that he inspected the premises, saw the poor work, and wanted to see how much of it he could away with. The only other alternative was that he missed the poor work. Either way, a simple, straight-forward job turned into a disaster. Ultimately, consumers like me, who are unable to access or safely navigate their roof, must rely upon the judgment of the contractor. Since posting the initial review and completing payment to Rigid, a new problem developed where water began overflowing from a second story gutter, suggesting the gutter was clogged. Upon hiring an independent contractor to review the issue, we discovered the leaf guards on the second story were improperly installed, leading to broken guards and points where debris could accumulate in the gutters. The problem area was indeed clogged. Additional review indicated that attic fan vent cover damaged by hail was replaced with a cover that was too small, and was also not securely fastened to the roof. I have opted to pay for a different crew to fix these deficiencies. I have also been contacted by an employee of Rigid who took issue with the above comments and low grade. Though she indicated that she wanted to get my "take on things," she ultimately concluded that from her perspective, the errors were not serious in the first place and that regardless, they were adequately addressed. Additionally, she asserted that I either had "too high standards" or was "impossible to please." I strongly disagree, and if I was able to do so through Angie's List, I would post pictures to demonstrate the poor quality of the work initially, as well as the problems that have appeared after payment. Finally, I should note that this work was performed in Illinois. At the time I signed the contract, Rigid had an Angie's List posting in Palatine, Illinois. This posting is now gone, and their Angie's List location is now only in Oklahoma City. In fact, given my Angie's List search area as being in the Northwest Suburbs of Chicago, I can no longer find Rigid at all because they don't exist in my service area. This leads me to wonder if, following the hail storms, Rigid, like so many other contractors, set up a temporary shop in the area to take advantage of the situation and then returned home to Oklahoma City once the boom was over.

It went very well. They showed up and completed the work in 7 days. That included two units.

Work was done on time and with the quality I would expect. The insurance company was happy with all the work, Randy did a great job communicating and getting the project done.

Bryan, the project manager from Ridgid was great. He took care of everything. Said it was a new crew - they were good. He communicated everything. I happened to be working at home that week (having the interior painted, as well) so I saw pretty much everything they did and I have no complaints at all. I was surprised how easily it went. The guy who wrapped the largest bay window was a pro - it looks excellent.

Everything went perfectly. They showed up when they said they would. They kept the job site clean and orderly. They were polite and efficient. The end result was exactly as promised.

Everything went well. My neighbor recommended me call ridgid, they came out and inspected my house. The project manager was very knowledgeable and advised that mu roof and gutters were damaged. So I had my insurance company come out and inspect as well. My insurance company agreed with ridgid so we contracted them to do the repairs. I'm very pleased with the professionalism of everybody involved throughout the whole process. They really did a great job and left the place spotless. I've recommended them to several people already.

I was pleasantly pleased especially after scheduling several roofing companies to quote job. Not only did Rigid show up for appointment to quote after measuring the job they discussed replacement product and quality, then let me make decision what product would be used to quote job. The quote was good so scheduled work. When date came close to start job, there was bad weather and they called to inform me delay to start job. The same guys showed up each day, professional. courteous and fully clothed. I am writing because I have seen other companies in my neighborhood doing storm damage roof replacement and listened to my neighbors woes....I am so happy I choose Rigid for the job.

We decided to hire Ridgid constructions to replace our roof as recommended by our friends. Bryan, our project manager, was very friendly and took care everything from start to finish. He provided us flexible schedule and good advices for picking right materials. He and his team had my roof replaced within a day, and when I got home after work, all I saw was a new roof we love and no mess left behind. The budget we spent on this project was way lower compared to quotes given by other contractors. I would recommend Ridgid to my friends.

My dad had a lot of work done on his house by Ridgid Construction and recommended that I have them take a look at my house. I've never placed a claim before and they took the time to walk me through my coverage and the claims process. They did a thorough inspection, met with my adjuster, identified the damages, and replaced my roof and gutters with no surprises or additional costs.

I had some water leaking through my garage roof. I called Ridgid and they immediately called me back to set up an appointment. The guy came the very next day and told me that there was no major damage. I just had some loose nails from where water was seeping into my garage roof . He replaced the nails and caulked it. I was happy they got the work done quickly before it started raining again.

I was impressed with the professionalism and attention to detail. I would definitely recommend.

I recently bought a new home and decided to have Ridgid Construction check things out after a hail storm. I had work done by Ridgid Construction years ago and was very pleased with their professionalism, attention to detail, and craftsmanship. I was pretty sure that everything was fine, but I discovered things weren't quite as I thought. To make a long story short: Ridgid did an initial inspection; found considerable damage; met with my insurance adjuster; and, I now have a new roof, all new siding, and new gutters! An unexpected and welcome facelift to my home. Job well done and highly recommended! Of course rating is straight A's

Immediately after the tornado, one of their project managers came by and put temporary patches on my roof so I didn't have any leaks. I was concerned about the safety of my house. Before the insurance company had cut any checks, they rebuilt my back fence so I could have some security. In addition, they replaced my gutter that was damaged by hail, and replaced my garage door. They replaced my roof. State Farm did not want to cover the full replacement roof, and Justin personally came out to battle on my behalf with the adjuster. They also did some painting of the fence and trim on my house. They worked really well with me and the insurance company. They were very understanding and professional. They gave me a signed mechanic's lien with the final payment. I would highly recommend them to anyone.

We are in process. I will update.

I called 3 Angie's List vendors for a repair I felt I needed to the siding on a commercial building I own. Robert of Ridgid Construction called me back promptly that night and we made an appointment to look at it. He arrived on time and we looked at the area of my concern. He said it did not need repair and took a thorough look at the situation. I felt bad that no repair was necessary and that I had wasted his time. He was very gracious and thorough and professional about it. He seemed very knowledgeable and I would use him again if I have a roofing or siding project. I also contacted Professional Home Improvement in Arlington Heights and Holda Construction in Lake Zurich neither of whom ever even returned my phone call.

My home was damaged by a severe hail storm. Ridgid Construction sent project manager Robert to meet with my insurance adjuster. Robert made two trips to PA to meet with two different adjusters sent by my insurance company. The first adjuster refused to credit me for damage done to an entire side of my house. I requested a second adjuster to be sent, so Robert came back and was able to point out all of the damage that the first adjuster refused to acknowledge, a far cry from the original adjusters estimate of damages. Robert came back out with the crew to supervise the entire project, and was onsite during the duration of the work. The work is excellent, the job was neatly done, there was no mess left behind. I highly recommend Ridgid Construction. Ridgid Construction stands behind their products and services their warranties. -I had a minor issue when a downspout became disconnected, it was too high for me to reach with any ladder I own. I called Robert and in very short order, he had it fixed. Again, Ridgid Construction is highly recommended. My wife and I chose Ridgid because of the work we saw being done by them in our neighborhood. Quality stuff. The $250.00 listed as the approximate cost of service was my out of pocket expense, I made a few special requests to change some of the roofing material over my porches.

Robert came out to look at the home and took measurements of the patio bay. He mentioned that structurally the 2 x 12s were still in good condition and that repairs would not be that difficult. Replacement of the cedar siding was required and flashing was needed behind it to stop the water from getting in. He took measurements of the area and said he would get back with and estimate. It has been two weeks and I have not heard anything. It is obvious that the job isn't big enough to bother with or more than what they want to deal with. Either way it would be nice to let the home owner know straight up if they want the the job or not. August 13, 2014 Spoke to Robert about the repair to the home and where things stand. He was honest with that the size of the job that needs repair has been difficult to find people to do the patio brick and water damage repair. I understand that this is not Roberts fault. I am also having issues with trying to find someone to do repairs. Seems like if the job isn't big enough it isn't worth it. I don't blame Rigid for this issue. They have been responsive with updates.

The service was great. They came out and it only took two days to do the job. They cleaned up very well, I never found any trash. I used them because they had great reviews and their estimate was great. I would recommend them, the best thing is how well they cleaned up. He gave a discount on top of the coupon I had for Angie's list members.

The quality was okay, but it didn't go very well. We had a lot of arguing with them and a lot of negotiating. They really didn't ever give us a good IMI's list of what things cost. It was insurance related and they pulled that sudden to check over the door scrapped, which we didn't like. We wouldn't use them again. It could have been better. It was a fight. We didn't like the way they did their paperwork.

This company is short of help and apparently cannot take on more work in OKC. I emailed them my insurance estimate on 6/17/2014, but never heard back. I followed up with a phone call on 6/23/2014 and was told they cannot take on the job because they don't have enough help in their OKC office.

They did great and a beautiful job. The staff was very responsive and they took care of everything that we needed.

Perfect! The work was done on time and they did a beautiful job. Robert was great and in constant contact with us. We would definitely use them again.

They were not very satisfactory. There was so much stuff going on in the city of Oklahoma at the same time that we had our problem that we were kind of a low priority and I totally understand that. It took them forever to get there and when they came, they didn't have the skylight which was the reason we called them. I think there were probably five or six exchanges over the next few months where the young man would tell us, "Oh, my manager ordered the long one." It was pretty much a string of excuses that sort of became less believable. The process of getting the repairs done and getting that skylight finished took probably four or five months though the quality of the work seems good.