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Red River Carpet & Tile

Hardwood Flooring Sales and Installation, Carpet Sales and Installation, Ceramic Tile,

About us

Red River is a full service carpet, tile, wood and natural stone flooring center.

Business highlights

17 years of trusted experience
Emergency Services Offered

Services we offer

Installation carpet & tile, all types of flooring, hardwood & laminate.

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.810 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
20%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.8
responsiveness
4.8
punctuality
5.0
Showing 1-10 of 10 reviews

Hal M.
01/2015
4.0
carpet installation, flooring contractor, hardwood floor
  + 1 more
unknown
Description of Work: To lower floor costs we told this company to put carpet in the master closet & up our stairs. Having confidence in the man we worked with, we allowed him to choose the carpet, which he did. The color & style were fine, but the FIRST time it was vacuumed the vacuum evidently caught a flaw & and created a run across 1/2 the width of the carpet before it could be shut off. When contacted about it, our representative informed us it was the same as a burn or a stain. Upon explaining that both of those scenarios required taking a foreign object onto the carpet & every carpet should withstand vacuuming, the refutation was met with "it could have happened 5 years from now. We will order the replacement carpet when you submit x number of dollars." We will not submit nor ever recommend this company to anyone. They help you until they have their money & then if there is a problem it will become the customer's fault, regardless.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0

$25,000

Response from Red River Carpet & Tile
I personally was the sales representative mentioned in the review. Unfortunately, the [member name removed] carpet was damaged, but not by our company. We offered to fix the issue for our cost, but the [member name removed] refused. If the material was improperly installed or defective, we would have gladly replaced it at no charge.

Cecille S.
03/2014
5.0
ceramic tile, carpet installation
  + 0 more
They were professional and they did an excellent job. They did what they promised. They were a day late because of the snow so it wasn't their fault. They cleaned everything up and took it away. It was wonderful. I thought the price was pretty good. I would recommend them. As a matter of fact I got their name from Angie's List.
Description of Work: Red River Carpet & Tile did tiling in my dining, entry hall and the hallway. They also carpeted my master bedroom.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Rex W.
02/2014
5.0
hardwood floor
  + -1 more
The sales guys at the store were very accommodating. On a previous order we had to delay installation about month. The carpet had to sit in their warehouse for a while. They had no problem and were glad to reschedule.
Description of Work: Installed carpet in Master bedroom, walk in closet, and office. Very well, the installation guys showed up early and went right to work. They cleaned up after themselves and were very polite and respectful.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Julia D.
10/2013
5.0
hardwood floor
  + -1 more
They were awesome. Very nice group of gentlemen. Very accomidating to my schedule. Came out to the house and measured all the rooms. He really listened to what I wanted and then provided suggestions based upon what I liked, what the best product would be for the job, what would compliment what I already had in the home and provided a fair and reasonable price. I would recommend this company to anyone.
Description of Work: They measured the home, provided good advise of best product to use and provided an esimate quickly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Sheila C.
07/2013
5.0
hardwood floor
  + -1 more
There was no work done. They were very helpful in trying to help me find someone who could come out ASAP.
Description of Work: I called to try and get someone to come look at the water damage to my hardwood floor. They were booked solid until the end of August. After I explained my situation they gave me the number of someone else who they thought could help me out. I was very happy that they tried to help me out.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

John B.
05/2013
4.0
carpet installation, hardwood floor
  + 0 more
They had a little problem with measuring the floorboard but they took care of that. They had to tear out tile that was on the floor and they kept the house pretty clean doing it. The price was good. The only problem was that they didn't measure correctly but that all worked out.
Description of Work: Red River Carpet & Tile put in a wood floor and some carpet for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Lana S.
05/2013
5.0
ceramic tile
  + -1 more
They were very helpful in selecting the tile. The installation went well. They cleaned up very well after installation and gave instructions on how to maintain.
Description of Work: We had a kitchen backsplash installed. We purchased a tumbled tile and they were able to install within a week.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

david S.
12/2011
5.0
hardwood floor, carpet installation
  + 0 more
Kevin and the staff at Red River Carpet and Tile were exceptionally helpful, courteous and professional during our floor purchasing experience. Kevin came out promptly to the house to measure when we contacted him. All the staff in the store were very helpful and patient as we narrowed down our selections over several months. The flooring selection and prices are good. We were able to take sample boards home for consideration and Kevin ordered large carpet samples from the supplier to aid with our color selection. The wood floor installers and the carpet installers were professional, efficient, and did a great job. They took up our old flooring/ carpet and hauled it away, they cleaned up after themselves and they made sure we were satisfied. Red River Carpet and Tile was recommended to us by a contractor that uses them in the houses he builds and we are glad we could support a local business. We are enjoying our new floors and are very pleased that we used Red River Carpet and Tile.
Description of Work: Red River carpet installed hardwood flooring and carpet throughout our 2800 sq. foot house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Verlin W.
10/2011
5.0
hardwood floor
  + -1 more
see above
Description of Work: Service and installation was great. We had 3 large rooms that previously had hardwood flooring that was water damaged. Red River removed existing flooring and installed new flooring. There was a minimal amount of dust and a considerable amount of heavy furniture that had to be moved and replaced. They were on time, on budget and very professional. Great folks to work with.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,000

Verlin W.
10/2010
5.0
hardwood floor
  + -1 more
They were very professional. They were also competitive, price-wise. These folks were not the cheapest, but they were good and came with the recommendation of an interior decorator that we use.
Description of Work: They installed some hardwood flooring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,000

    Contact information

    unknown, Oklahoma City, OK 73162

    redrivercarpet.com

    Service hours

    Monday:
    9:00 AM - 6:00 PM
    Tuesday:
    9:00 AM - 6:00 PM
    Wednesday:
    9:00 AM - 6:00 PM
    Thursday:
    9:00 AM - 6:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    9:00 AM - 3:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Hardwood Flooring Sales and Installation,
    Carpet Sales and Installation,
    Ceramic Tile,
    Flooring Sales and Installation

    FAQ

    Red River Carpet & Tile is currently rated 4.8 overall out of 5.

    Monday: 9:00 AM - 6:00 PM

    Tuesday: 9:00 AM - 6:00 PM

    Wednesday: 9:00 AM - 6:00 PM

    Thursday: 9:00 AM - 6:00 PM

    Friday: 9:00 AM - 5:00 PM

    Saturday: 9:00 AM - 3:00 PM

    Red River Carpet & Tile accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    No, Red River Carpet & Tile does not offer free project estimates.
    No, Red River Carpet & Tile does not offer eco-friendly accreditations.
    No, Red River Carpet & Tile does not offer a senior discount.
    Yes, Red River Carpet & Tile offers emergency services.
    Yes, Red River Carpet & Tile offers warranties.
    Red River Carpet & Tile offers the following services: Installation carpet & tile, all types of flooring, hardwood & laminate.

    Contact information

    unknown, Oklahoma City, OK 73162

    redrivercarpet.com

    Service hours

    Monday:
    9:00 AM - 6:00 PM
    Tuesday:
    9:00 AM - 6:00 PM
    Wednesday:
    9:00 AM - 6:00 PM
    Thursday:
    9:00 AM - 6:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    9:00 AM - 3:00 PM