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Pool Doctor of Oklahoma City

Pool and Spa Service, General Remodeling

About us

Pool renovation, auto covers & repairs. We service the entire state of Oklahoma for auto cover installation.

Business highlights

47 years of trusted experience

Services we offer

Pool renovation, auto covers & repairs.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.330 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
63%
4
10%
3
7%
2
0%
1
20%


Rating CategoryRating out of 5
quality
4.5
value
4.2
professionalism
4.3
responsiveness
4.2
punctuality
4.3
Showing 1-25 of 30 reviews

STANLEY S.
04/2017
1.0
pool cleaners
  + -1 more
Owner is an ***. Even fired his own son who was best worker, because he wanted to go to school one night a week. Unfortunately, this company is the only one who services Cover All automatic pool covers. I would never put an automatic pool cover on a pool...breaks down frequently. Price to repair or replace is astronomical....need new cover every 5 years and pump broke with 4 years! In addition, office workers are extremely rude. Don't use these guys....better pool companies easily found.
Description of Work: Replace automatic pool cover and electric pump.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$5,900

Anthony S.
04/2017
3.0
pool cleaners
  + -1 more
Explained what i needed to have done, he replied well I hope that you are ready to pay for that.... Told me that it would cost me big this time of year and good luck finding anyone available to help me. He was just rude! Wouldn't have hired him after our phone conversation if he was available and free!
Description of Work: Pool servicing
Rating CategoryRating out of 5

Michael M.
02/2017
5.0
pool cleaners
  + -1 more
They worked quickly and did a fantastic job! This is the third pool cleaning and repair company I called. The first two basically told me they didn't know what was wrong and that they were unable to get the water clear. The problem was diagnosed in about 10 minutes and the water was crystal clear after only 1 week.
Description of Work: Leak Detection Pool Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$477

James G.
10/2016
1.0
pool cleaners
  + -1 more
Didn't even respond to request if the performed the service
Description of Work: Need hottub repaired

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


RAY P.
02/2016
5.0
pool cleaners
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$200

Response from Pool Doctor of Oklahoma City
Thank you so much for your service

lucy P.
03/2015
5.0
pool cleaners
  + -1 more
I had been trying to get my pool re-done for almost a year only one company had come out to give me an estimate ( outrageous quote) and no other company would return my calls. I finally found pool doctors and got on their schedule to have them come give me an estimate. Dustin showed up when they said he would answered my many many questions and had a very reasonable quote to me the same day. They let me know where I was on the list and gave me proper notice of when they would start. When they showed up they were professional, friendly and continued to answer all my questions and were great about all my mind changing and adding more to the project. They finished today and I am more than thrilled with my newly made over pool! It is beautiful!!! Will definitely be using them again!!
Description of Work: New tile, plaster, pool heater, and added a bench

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$16,500

Response from Pool Doctor of Oklahoma City
We Love hearing such good reviews from our Happy Customers Thank You [member name removed]

Lou C.
09/2014
4.0
pool cleaners
  + -1 more
With regard to price, it was a pretty good sum, because it all had to be redone. This is an area that is brand new in a building, so it got stuck from the building next door that was being done. We had to have it acid washed. They did a nice job on that, so were pleased with their work. We didn't really have much that was negative. They just were not in our area. With regard to price, it was a little more costly than usual. Their quality was very good. They were good at returning our calls and coming out. It was a $65 cost just to come to our house; it was a little drawback. They were very professional.
Description of Work: My husband used the Pool Doctor on the pool.

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
5.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro

Response from Pool Doctor of Oklahoma City
Thank You for your review.. We are happy we could help.

RA W.
07/2014
5.0
pool cleaners
  + -1 more
Very happy. I normally like to ask for Dustin, but one of his employees (John) performed the work. There was a short wait time to get someone out and they had all the parts when they showed up the first time. John gave me some options and made a recommendation which I followed and I was very happy with. Pool is running perfectly.
Description of Work: Replaced my pump and the multiport valve.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Response from Pool Doctor of Oklahoma City
Thank you very much for a Great review

David F.
05/2014
5.0
pool cleaners
  + -1 more
In three or four phases they did the work in a very professional manner and worked closely with us to make sure we knew what was expected. They started by replacing the old pool equipment (pumps filters & valves). Then they replaced a broken skimmer line and the skimmer. Replaced the hot tub equipment (heater & air blower). Then they replastered the entire pool. The final phase was to install two new color changing LED lights in the pool. John did a great job and worked hard to make sure we were pleased with the work. Dustin responded promptly to my endless "phase" requests and took care of any issues or concerns that came up during the renovation process. Maggi made sure that we knew up front what everything was going to cost. Our experience with the Pool Doctor of Oklahoma City has been very positive and for the first time in years we have a great looking pool & hot tub (with everything working properly).
Description of Work: We have a 25 year old pool that needed major repairs. They were very prompt in comming out to give bids on the needed repairs and gave us professional detailed proposals of the work to be done. Because of the problems we have had with numerous repair companies in the past I decided to try them out in "Phases".

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20,000

Response from Pool Doctor of Oklahoma City
Thank You very much for the Great review

Jo L.
04/2014
4.0
pool cleaners
  + -1 more
Our heater had been pouring water out and we decided to replace it. (The propane line to the heater had to be plumbed in, in order for the unit to function.) A couple days later my husband called them back to report that he smelled gas/propane. Unfortunately there was a leak on the other side of the valve from where the line had to be replaced. The were prompt in responding and we were very pleased with the service.
Description of Work: My husband called The Pool Doctor of OKC because the company we usually use has farmed their appointment booking to an out of state site. These guys were pretty responsive as we had a pool heater that was malfunctioning. The Pool Doctor of OKC replaced our pool heater.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,650

Steven C.
04/2014
1.0
pool cleaners
  + -1 more
Can't get them to contact me. I'm sure everyone is busy, but at least let me know SOMETHING!!!
Description of Work: I called them last week. They said they would contact the tech. Still have not heard back from them. I even emailed them several days ago. Still no response.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


ross S.
03/2014
1.0
pool cleaners
  + -1 more
When i came home the pool cover had been ripped and was not installed correctly. I have tried to get them for three months to come fix or just install the correct way. i still have not received a call back even though i have left multiple messages.
Description of Work: I asked pool doctor to close/winterize pool for the season.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$232

Joshua D.
09/2013
1.0
pool cleaners
  + -1 more
Without a doubt the worst company I have ever used to maintenance our pool. From the start when Delmar first came out to do the initial cleaning things seemed like they would go smoothly but it all went down hill after that. For weeks they would change the days they cleaned. Some weeks I would have to call and remind them to please have someone come out. I would always get excuses as to why they hadn't made it out. Then the last 3 weeks with a new person they sent over who's name Jose the pool was barely cleaned. He would simply take the surface leaves out and refill the chlorine tablets then leave. I told him it was unacceptable the second time he came back and that the pool needs to be vacuumed and brushed but he still didn't do it. The last time he was here last Friday he basically did nothing at all. I called the main office and let them know this was unacceptable and very unprofessional. I heard nothing back and no one came back out so I called again on Tuesday. I finally get a call back yesterday from Delmar saying basically he doesn't care and its not worth his time. He refused to make it right and said I should just go use someone else. That was obvious I would be using someone else but to treat your customers like that is terrible. Whatever you do don't waste your money with the Pool Doctor you will only end up paying them to clean it yourself.
Description of Work: Provider was supposed to do weekly cleaning and maintenance on the pool although basically they did very little.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$48

Response from Pool Doctor of Oklahoma City
First, regardless of the tone, we appreciate any kind of feedback we receive to help us make our service as good as possible for our loyal customers. In regards to this situation for the month we serviced your pool we battled stains, alge and a liner that is in need of replacing. We tried the very best we could in the short time we had. Again we appreciate any kind of feedback we receive and are sorry to hear about this negative experience, but we hope other members will look at our great reviews to see we do strive to provide good and quality service.

Mark W.
06/2013
5.0
pool cleaners
  + -1 more
Completed in a timely manner and I am quite happy with their work and would recommend them to all.
Description of Work: 1. Replaced pool heater 2. Fixed skimmer area with new concrete and skimmer lid 3. reset pool tiles that fell off.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Response from Pool Doctor of Oklahoma City
We are so Happy to Help

Gary E.
06/2013
4.0
pool cleaners
  + -1 more
Repairman arrived on time and finished the job promptly.
Description of Work: Replaced booster pump seal

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Response from Pool Doctor of Oklahoma City
Thank You very much for your report. We are happy we could help.

Whitney S.
04/2013
5.0
pool cleaners
  + -1 more
Helped with our spa drainage problem. Showed up on time. Didn't overcharge.
Description of Work: They did a great job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Marlene S.
01/2013
5.0
pool cleaners
  + -1 more
The pool doctor did an excellent job of repairing our pool. Initially there was a mix up and they didn't get back with us quickly. Once they realized their mistake they were very apologetic.
Description of Work: We had some leaking plumbing in our pool equipment room. We also had some questions about other repairs we needed. They came out and repaired the plumbing and were quick to get back with us as promised with estimates for other repairs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$300

Sarah C.
01/2013
5.0
pool cleaners
  + -1 more
He arrived on time, diagnosed the problem, disconnected the pump and noticed the issue with the breaker. He was back in a matter of hours with the pump rebuilt...in time to have it all reconnected before sundown, when the temp was again going to fall below freezing! Prompt, professional, polite. It is good to have someone we can count on to work on our pool!
Description of Work: Repaired pool pump by rebuilding/replacing bearings, and replaced faulty breaker in electrical box.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$290

STANLEY S.
11/2012
5.0
pool cleaners
  + -1 more
I've tried other services and Pool Dr is the one who offers the best overall service on my pool. In addition, they are the only company I've found that can service/repair my automatic cover.
Description of Work: Pool Dr has maintained my pool for the last three years. They are very good and reasonably priced. The last service was to close the pool. I recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$285

Mary D.
11/2012
5.0
pool cleaners
  + -1 more
I called Pool Doctors based on Angie's list recommendations to close my pool. The tech showed up on the day we had scheduled and began work. He discovered the company who had closed the pool two years ago had not properly cleaned the tie downs and he had problems getting them open. Instead of just putting new ones in and charging me extra, he came back the next day with a different tool he thought would work and it did. His initiative and good service saved me time and money. I have already booked my pool reopen with this company for next year! Would highly recommend them.
Description of Work: Closed pool for winter

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$243

john L.
10/2012
5.0
pool cleaners
  + -1 more
They did a fantastic job, and I would highly recommend them.
Description of Work: They resurfaced my swimming pool which is 14 by 28 feet, has an average depth of 4 feet, and includes a 9-foot diameter spa.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,800

BRYCE M.
09/2012
5.0
pool cleaners
  + -1 more
They know what they are doing --- well pleased
Description of Work: insta;;ed top of line pool coveer

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$10,000

Response from Pool Doctor of Oklahoma City
Thank you very much WE are happy to Serve you.

Patricia W.
07/2012
5.0
pool cleaners
  + -1 more
The pool was closed incorrectly by someone else last year and was in pretty bad shape. The Pool Doctor worked diligently to get the pool clean.
Description of Work: Opened and cleaned our swimming pool.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Pool Doctor of Oklahoma City
Thank You Member WE are happy to be able to help you...

Sam W.
06/2012
5.0
pool cleaners
  + -1 more
I cannot say enough good things about The Pool Doctor in Oklahoma City. Our Condo complex had a thirty year old swimming pool that was showing it's age and had been "fixed" in several ways over the years, but those fixes were past their time. The decking had heaved and cracked and was slick with wear. The pool did not flow well at all, piping had many leaks underground, and only three of the seven jets flowed at all. Dustin analyzed our problems and gave us a detailed bid. The condo board approved the proposal and work started promptly - and progressed in an orderly manner to completion. This was a major project for us to tackle but Dustin's knowledge, clear communication and his control over each crew and person involved made it a successful and well done project. He worked with our electrician (Drake Services) and fence contractor (RJ Fence) to coordinate their work in sync with the main pool work. Now our pool water flow is great - we only have to run the pump during daylight hours instead of round the clock, chemical and electrical usage is way down from previous years. The water looks and tests better and the whole pool area looks better than ever.I attribute our good experience with The Pool Doctor to the owner's honesty, knowledge, attention to details, and integrity. The company has an excellent reputation that is well deserved.
Description of Work: The Pool Doctor renovated our thirty year old 30,000 gallon pool, replaced the large concrete deck, and fixed all of our many plumbing problems. The work was tiimely, supervised by the owner and carried out by professional crews. The pool was sandblasted and re-plasteredd, jets replaced, water lines repaired, coping and tiles replaced. The owner, Dustin, was on top of every step and explained each step to our complete satisifaction. He offered options and choices when previously unknown problems were found underground.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$52,000

Response from Pool Doctor of Oklahoma City
Member Thank You from the bottom of our Hearts.

Terri F.
02/2012
5.0
pool cleaners
  + -1 more
We've been using them for four years. They are easy to get hold of and they are punctual. They know what they are doing and they do a really good job. We will continue to use them.
Description of Work: We use Pool Doctor Of Oklahoma City. They were last here to winterize the pool.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
    • 1(current)
    • 2

Contact information

1114 NW 89th St, Oklahoma City, OK 73114

pooldoctorokc.com/

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
10:00 PM - 2:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Pool and Spa Service,
General Remodeling

FAQ

Pool Doctor of Oklahoma City is currently rated 4.3 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 10:00 PM - 2:00 PM

Pool Doctor of Oklahoma City accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Pool Doctor of Oklahoma City offers free project estimates.
No, Pool Doctor of Oklahoma City does not offer eco-friendly accreditations.
No, Pool Doctor of Oklahoma City does not offer a senior discount.
No, Pool Doctor of Oklahoma City does not offer emergency services.
Yes, Pool Doctor of Oklahoma City offers warranties.
Pool Doctor of Oklahoma City offers the following services: Pool renovation, auto covers & repairs.

Contact information

1114 NW 89th St, Oklahoma City, OK 73114

pooldoctorokc.com/

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
10:00 PM - 2:00 PM