The process was very smooth. The owner came out and discussed all of the wants and needs we had. He came up with a design that we really liked and after working with the historical society and picking all materials, they got to work. The workers were very nice and were there bright and early most days. They were respectful of our property and we couldn't be happier with the finished product. The fireplace and grill look amazing as does the pool. It all blends very well with our old house. We recommend them anytime someone tells us they are putting in a pool and looking for referrals.
Description of Work: Install an In Ground pool with hotub, a cabana, paver patio, outdoor kitchen with fireplace, and landscaping.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175,000
bryan S.
07/2012
2.0
landscaping, swimming pools
+ 0 more
The entire process was very disappointing. The crew was not timely and the job is still not complete. There was virtually no communication after the sale was made. The workmanship is poor and after 4 months I am left with a product that is far below standard. The owner is unprofessional and could care less about the client as long as the check is surrendered. Leisure pools recommended this contractor as one of it's dealers for Oklahoma.
Description of Work: Installation of in ground pool and surrounding landscape
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$45,000
Debi B.
06/2011
2.0
landscaping
+ -1 more
Overall, it was a very disappointing experience. My backyard is beautiful but the hassles and not hearing b ack after the sale have truly made me sad.
Description of Work: I had my backyard completely redone. The workers came sporadically and worked very short hours (when working at all). They did get my water problem solved from flooding into my home. However, they left the back of my yard messy and full of dips and holes. One worker sprayed me in the back with a hose one afternoon and said it was a mistake. It was not. He did it on purpose. I have tried to get them to come and fix some problems but they never come and do not respond to my calls. After spending as much as I did, I think I deserve better treatment. I will not recommend them and will tell all who want to listen, how they treated me, how they stood around in my back yard doing nothing and of the results. Thanks to another company, some of the problems have been fixed but at another cost to me. I couldn't be more disappointed in the service I received.
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Service Categories
Pool Sales Construction and Installation,
Landscaping
FAQ
OUTDOOR ESCAPES is currently rated 3 overall out of 5.
No, OUTDOOR ESCAPES does not offer free project estimates.
No, OUTDOOR ESCAPES does not offer eco-friendly accreditations.
No, OUTDOOR ESCAPES does not offer a senior discount.
No, OUTDOOR ESCAPES does not offer emergency services.