Additional contact name - Marjorie Roofener. Family owned. 34 years of building experience. We build a quality product, with speedy completion, at affordable pricing. FREE ESTIMATES.
Business highlights
22 years of trusted experience
Services we offer
New home construction, Stilt homes, Additions, Remodels, Windows and doors, Siding, Roofs, Decks, Piers, Painting, Electric garage doors, Concrete work, Fences.
Description of Work: Took money from my customer and didn't finish the job.
Rating Category
Rating out of 5
jane E.
12/2014
2.0
roofing
+ -1 more
unknown
Rating Category
Rating out of 5
Blake R.
10/2014
5.0
roofing
+ -1 more
unknown
Description of Work: They did fantastic and quick work! Very polite and professional. Would use again!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Anita L.
02/2014
1.0
roofing, garage builders
+ 0 more
Bruce Roofener started the work well, but after 4 months he moved out of state and left an employee in charge. He did very little and ultimately took the money for our project and spent it on other things. Bruce is now bankrupt and out of business. Bruce and his employee need to be criminally prosecuted.
Description of Work: After a garage fire, the roof and garage was rebuilt. The insulation was replaced and walls done, floor painted and some cabinets ordered. Now we have over +10,000 of repairs left and no insurance money left.
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
1.0
responsiveness
2.0
punctuality
3.0
$72,500
connie J.
07/2013
5.0
handyman service
+ -1 more
Everything went great, we were very happy with all of their work.
Description of Work: They did to many jobs for us to go into now,however I am sad to say they are no longer in Texas.They have moved to another state.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,000
Response from New Horizon Construction
Thanks so much! We sure enjoyed working on your house. Y'all are great!!!!
Anita L.
05/2013
2.0
remodeling, roofing, home builders
+ 1 more
It has been nothing but delay with New Horizon Construction and it has been very disappointing. They told me 4 to 6 weeks and it's been 4 months. It's 6 good excuses, one after another like the electrician was sick so they had to wait on him for a week and a half and they are off schedule because they couldn't do work until he was done, the texturing people are being painfully slow but no texturing had been done, the phone wasn't working so they didn't get my message, or the man's daughter had to have emergency surgery so he had to go out of town and my call isn't returned for 3 or 4 days. It started out great but now I'm not happy and New Horizon Construction knows that I'm not happy because they told me it would be done by March. The walls are not done, there are still no garage doors, and the bricks are still laying in the yard. They cleaned up the smoke they say but two of the walls that were supposed to be torn out are still there. The roof looks nice and the outside looks nice but the work is still incomplete. It wasn't the lowest estimate but the things that he said made a lot of sense to me so that's why I went with them. The main contractor has been working in Oklahoma and he left me with one of his men to work with him which was fine because I really like working with him. He went to the stores with us to pick out cabinets. I really like him better than the contractor but then the delays started and they keep drawing money from me. He said he bought all the appliances that need replacing, the cabinets, the things for the floor, everything, and he's got them in storage. I haven't seen them. He said he is waiting to use them until the walls get done. I know that there's a progression and I understand how they do that but I'm real disappointed because then I go by the house nobody is working. It has not been fun.
Description of Work: New Horizon Construction gave me an estimation and I signed the contract for $63,000 to tear the walls out to replace the insulation, the attic, the floors, the appliances, redo the heating and cooling system, the wiring, and to replace the roof due to a fire and smoke damage.
Rating Category
Rating out of 5
professionalism
4.0
responsiveness
2.0
Yes, I recommend this pro
Response from New Horizon Construction
This is the 1st time anything like this has EVER happened to New Horizon! We have learned a very valuable (but costly!) lesson. The money that was supposed to be renovating your house with obviously went somewhere else (where, we don't know yet), but will now have to come out of our pocket. We understand that! Trust me, we hate what he did more than you do!!! We are a small company and we are in the process of starting over here in Oklahoma City, so we are not plush financially by any stretch of the imagination. But we can do some of the labor ourselves instead of hiring it done and that will help the bottom line. My wife has her own set of carpenter pouches (complete with hammer and framing square) and we have worked on MANY jobs just the two of us. We built our company on the promise of providing a quality product at a fair price - whether it's a remodel, addition, fire restoration, or new construction. Please be assured that we are WORKING HARD to make this RIGHT for you! Again, please accept our sincerest apology. We are so sorry that we let you down. We completely understand your frustration and irritation and we are working to re-earn your trust. We WILL TAKE CARE of you and you WILL love your home again! Sincerely, Marjorie Roofener V.P., New Horizon Construction
Laura P.
04/2013
4.0
home remodeling
+ -1 more
They were more than we were anticipating and they did come back and adjust it when we told them not but they didn’t adjust so we didn’t go with them. They were okay. I think their idea of what they wanted to do and our idea did not match up.
Description of Work: I got a quote from New Horizon Construction to remodel a bathroom.
Rating Category
Rating out of 5
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$35,000
Response from New Horizon Construction
We thoroughly enjoyed meeting you and we are sorry that you feel that we let you down. We submitted the initial bid after meeting with you the first time, and then we revised it 2 more times, each time lowering the bid price. We broke the bid price down, as you requested, so that you could see what each part of the remodel was going to cost. We are sorry that we couldn't help you. We would have loved to have given you the master bedroom & bathroom transformation that you were wanting. We aren't always the lowest bid, but we strive to do a good job at a fair price.
connie J.
08/2011
5.0
handyman service, remodeling, home builders, home remodeling, house painters, interior painters
+ 4 more
They did great work. He did everything he said he was going to do and was very reasonable in prices in comparison to other companies we inquired with. I am 99% satisfied with the work.
Description of Work: He built a large den and master bathroom. They laied all the wood flooring and placed a jacuzzi tub. Previously, we have had him built a new deck on the back of our house, all new windows, a new tankless water heater in the attic, set up a new air conditioning system, repainted our porch and many other projects.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from New Horizon Construction
Thank you, Member, for the critique. Your input will help us to make New Horizon Construction even better! Hope you enjoy your new remodel for years to come!
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Roofing,
Kitchen and Bath Remodeling,
Homebuilders,
General Remodeling,
Handyman Services,
Interior Painting,
Exterior Painting,
Garage and Shed Building,
Windows,
Water & Smoke Damage,
Siding,
Garage Doors
FAQ
New Horizon Construction is currently rated 3.2 overall out of 5.
Sunday: 9:00 AM - 6:00 PM
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 9:00 AM - 6:00 PM
New Horizon Construction accepts the following forms of payment: Check,MasterCard,PayPal,Visa
Yes, New Horizon Construction offers free project estimates.
Yes, New Horizon Construction offers eco-friendly accreditations.
No, New Horizon Construction does not offer a senior discount.
No, New Horizon Construction does not offer emergency services.
Yes, New Horizon Construction offers warranties.
New Horizon Construction offers the following services: New home construction, Stilt homes, Additions, Remodels, Windows and doors, Siding, Roofs, Decks, Piers, Painting, Electric garage doors, Concrete work, Fences.