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Mudjack Mania LLC
Concrete Flatwork - Repair & Resurface, Poured Concrete Wall Service, Concrete Foundation Installation,
About us
Facebook: https://www.facebook.com/pages/Mudjack-Mania-LLC/146853668712448
Business highlights
50 years of experience
Services we offer
Concrete lifting and re-leveling including pressure grouting.
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
3.76 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 67% | ||
| 0% | ||
| 0% | ||
| 0% | ||
| 33% |
Showing 1-6 of 6 reviews
Mary J.
Sep 2015
They were prompt, pleasant, and professional. Everything has held up well since the work was done. I particularly appreciate Dennis's followup on the work he did. He checks regularly to insure that all is well.
I try to be eco-conscious. I particularly appreciate his incorporation of pavers I already owned, and his use of recycled crushed concrete as base for the patio.
I try to be eco-conscious. I particularly appreciate his incorporation of pavers I already owned, and his use of recycled crushed concrete as base for the patio.
Meline E.
Sep 2014
Portions of my driveway and garage had settled which created cracks and trip hazards due to the concrete sections being at different levels. The areas of un-level concrete were as much as two inches in difference. Mudjack Mania re-leveled the concrete, as agreed. All trip hazards are now eliminated as all sections of concrete are now level. They completed the work in a professional and timely manner. The re-leveling project was much less expensive than having the concrete torn out and replaced. I highly recommend Mudjack Mania for their concrete expertise.
Tom S.
Sep 2014
the product started coming off with in a year. Repairs made to deck also didn't last. It took over 12 months to get them to respond. Absolutely nothing is covered by the "life time warranty" that the owner likes to brag about. In short....this was as HUGE waste of our money.
Meline E.
Apr 2014
I used Mudjack Mania in the past and was very pleased with their service, responsiveness and work quality. Therefore, I didn't hesitate to use them again for my most recent project (re-leveling of my sidewalks). Dennis with Mudjack Mania explained my options to address the trip hazards with my sidewalks and helped develop a plan that was within my budget. I appreciate his knowledge and expertise and trust his advice. The work was completed as agreed and I couldn't be more pleased with the result. The trip hazards have been removed from my sidewalks and they are now level. And, the cost was much less than replacing the sidewalks with new concrete. I continue to be impressed with Mudjack Mania and plan to use them again for future concrete projects.
Meline E.
Apr 2014
Dennis with Mudjack Mania, LLC met with me to discuss my needs for a concrete patio and sidewalks. He was very knowledgeable about the many options available for my project. He was patient with my many questions and his suggestions regarding design options were very helpful. The work was completed within the time frame stated. The new patio, sidewalks and mow strips are beautiful and turned out even better than I imagined. I definitely recommend Mudjack Mania, LLC and will not hesitate to use them again.
Greg M.
Aug 2013
We signed the contract on July 3rd and it took nearly two months for the work to get done. The owner is Dennis and you can't trust a word he says. We signed the contract for $2000.00 to have them mudjack one section of concrete, then antique, seal and caulk the concrete around our pool.
He had told us he would power wash the pool deck before they did the work, but they didn't do it. They sprayed water on the concrete and used a brush to clean it. Needless to say, that didn't work, so we spent 4 hours power washing it the night before they did the work. He said he never told us that he would power wash, but that is a complete lie. His contract even says he will power wash, but he said his power washer is too powerful for our concrete and will tear it up. What? He didn't even have a sprayer to attach to our hose, so he borrowed one from us along with a broom, a screwdriver and a pole to attach to their roller. When they applied the sealer, they only used a roller and no brush to get the tough to get spots. I asked him about it after they were done and he said he forgot to bring a brush. If we would have paid him that day, we would never have seen him again.
He came back the next day to finish touching spots and brought a cheap brush that the sealer was eating right through. This guy has a story for anything and nothing is his fault. When they put the sealer on the cement, they got a bunch of it rolling down into our pool, so we now have sticky runs of it on our liner and there isn't anything we can do to take it off. He put that blame on his employee even though he was with him the whole time. This guy is a know-it-all and if you use him, you are asking for trouble.
He took $200 off for caulking because we told him to not do it. He told us he couldn't find the color that matches our concrete, so he was going to use a gray caulk even though everything is a dark brown. We told him to forget it. This guy is one of the laziest people and we wish so bad we never hired him. The only good thing that came from it is we have one piece of concrete that is now level, but knowing him, it won't last. They also got a lot of the antiquing spray in our pool because they are so careless, so instead of them cleaning it all out, we had to do that too. I could go on for days with typing, but hopefully this is enough info to keep someone else from wasting their money like we did.
He had told us he would power wash the pool deck before they did the work, but they didn't do it. They sprayed water on the concrete and used a brush to clean it. Needless to say, that didn't work, so we spent 4 hours power washing it the night before they did the work. He said he never told us that he would power wash, but that is a complete lie. His contract even says he will power wash, but he said his power washer is too powerful for our concrete and will tear it up. What? He didn't even have a sprayer to attach to our hose, so he borrowed one from us along with a broom, a screwdriver and a pole to attach to their roller. When they applied the sealer, they only used a roller and no brush to get the tough to get spots. I asked him about it after they were done and he said he forgot to bring a brush. If we would have paid him that day, we would never have seen him again.
He came back the next day to finish touching spots and brought a cheap brush that the sealer was eating right through. This guy has a story for anything and nothing is his fault. When they put the sealer on the cement, they got a bunch of it rolling down into our pool, so we now have sticky runs of it on our liner and there isn't anything we can do to take it off. He put that blame on his employee even though he was with him the whole time. This guy is a know-it-all and if you use him, you are asking for trouble.
He took $200 off for caulking because we told him to not do it. He told us he couldn't find the color that matches our concrete, so he was going to use a gray caulk even though everything is a dark brown. We told him to forget it. This guy is one of the laziest people and we wish so bad we never hired him. The only good thing that came from it is we have one piece of concrete that is now level, but knowing him, it won't last. They also got a lot of the antiquing spray in our pool because they are so careless, so instead of them cleaning it all out, we had to do that too. I could go on for days with typing, but hopefully this is enough info to keep someone else from wasting their money like we did.
Response from Mudjack Mania LLC
"After reading this review, I contacted this site immediately. I offered to send documentation that would without a doubt dispute and discredit all of the statements made by [Member name removed]. I was shocked to discover that the people that operate this site are not interested in any facts. They do not, and will not monitor statements posted by paying members. Without holding both the members and the contractors to the same standard, they have created an opportunity for people like [Member name removed], without any supporting documentation, to slander maliciously a reputable company. So, if paying members are allowed to write anything they want, good or bad, without having to document a single fact, my question is: How can ANY of the information on this site be trusted? Having never received a bad review before, I was not sure how to respond. I decided I would simply state a few facts. Within his review, [Member name removed] made several incorrect references to the contract. Unfortunately, he was not even able to post the correct contract date. I have the original contract and it is available to anyone who would like to review it to clarify the facts. Mudjack Mania prides itself on our customer service. Our policy is to resolve any and every customer issue and we do. We often even solve problems that are not ours, just to make sure our customers are satisfied. Apparently, this policy works well. Because, after almost 40 years of doing business this way, we have no unresolved complaints, from any of our hundreds of customers, with [Member name removed] being the only exception. We communicate with our customers up front that we are always extremely busy in the spring and early summer. Our policy is that any customer unable to wait may cancel at any time for any reason without penalty. Additionally, Mudjack Mania NEVER asks for nor accepts a deposit. We accept payment ONLY upon the customer acknowledging that all work is 100% complete to the customer’s satisfaction. Therefore, I see no scenario where anyone could be forced to wait, and or forced to accept inferior work, as no monies would change hands until all work was completed to the customer’s absolute satisfaction and accepted by the customer. For the record, I would like to point out that on the very day the work was accepted by [Member name removed] and payment made, [Member name removed] posted this review. Does that not seem odd to anyone but me? Several attempts have been made to contact [Member name removed], with intentions of resolving any unmentioned or unforeseen issues. Apparently, to date, he has been unavailable to return our calls. Lastly, I would like to apologize to any of our future customers for having to endure this display of public ignorance. Unfortunately, a growing lack of morality appears to be spawning an overabundance of this type of behavior. As for Mudjack Mania, We will keep our chins up and continue on, knowing that “this too shall pass”."
Licensing
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FAQ
Mudjack Mania LLC is currently rated 3.7 overall out of 5.
Mudjack Mania LLC accepts the following forms of payment: CreditCard
Yes, Mudjack Mania LLC offers free project estimates.
No, Mudjack Mania LLC does not offer eco-friendly accreditations.
No, Mudjack Mania LLC does not offer a senior discount.
No, Mudjack Mania LLC does not offer emergency services.
No, Mudjack Mania LLC does not offer warranties.