Very smoothly. The technician was polite, professional and prompt.
Description of Work: Replace clothes dryer hearing element.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
GEORGE B.
06/2014
5.0
appliance repair
+ -1 more
They are excellent. A is on everything. They are very punctual and they seem to get to you really fast. I mean I call them and they're very good at that. Definitely that's who we'd call.
Description of Work: I used the services of Mark's Appliance SVC. I think it was on my refrigerator last fall. They had to replace the icemaker.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Janice D.
10/2013
5.0
appliance repair
+ -1 more
Service was excellent. I only had to wait one day between my call and the technician arriving to repair the dryer (unlike Sears, which is always a week or more wait). He was prompt, extremely professional and just an all-around nice gentleman. He was in and out in about 30 minutes. It's been hard to find anyone to work on Samsung appliances...most refuse. I'd add a and quot;plusand quot; on to the and quot;Aand quot; rating, if it was allowed. I highly recommend this repair service.
Description of Work: Replaced cut-off thermostat on Samsung dryer
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$168
David P.
10/2013
5.0
appliance repair
+ -1 more
They are very honest and efficient
Description of Work: Repaired washing machine
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Cynthia C.
08/2013
5.0
appliance repair
+ -1 more
My experience with them was great. He came right in and had it fixed within fifteen minutes. He had the part, so right away he did real good. With regard to responsiveness, they came right away.
Description of Work: Mark's Appliance Service fixed my refrigerator.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Steven C.
06/2013
5.0
appliance repair
+ -1 more
Adam, was professional and great through-out the whole process. On time and got the job done in a timely manner and put even thing back in its place. After the job was done, got a 10% discount off the total price for being an Angie's list member.
Description of Work: Having a squeaky noise in the dryer. Troubleshot the problem and replaced the part.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$110
John P.
12/2012
5.0
appliance repair
+ -1 more
I called. He came out the next day. He verified the problem. He gave me good advice.
Description of Work: He checked my Fridge to see what was wrong with it. He checked it two different ways, but the compressor was bad. He was honest with me about how much that would cost to repair. I was impressed at his responsiveness,cleanliness, and honesty.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
Mary A.
04/2012
5.0
appliance repair
+ -1 more
Immediate response to phone call. Problem solved.
Description of Work: Dishwasher needed "food chopper" replaced.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$176
MARGARET T.
01/2012
5.0
appliance repair
+ -1 more
He was excellent and in fact we got him off the list. He was excellent. He was on time, explained what he was doing, and told us how much it was going to cost. He was fast and very polite.
Description of Work: We used Mark's Appliance Svc probably 2 years ago and he fixed our refrigerator.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Brandon S.
01/2012
5.0
appliance repair
+ -1 more
It was great! I had a dishwasher that was not working. After googling it and trying to fix it myself, I finally call Mark's. He was kind enough to have me check a few things to make sure it wasn't something I could fix before he came out. Sure enough, it was a burned up wire connection just where he told me to look. I was able to fix it myself and am extremely grateful that he was cool enough to do that for me. Big props to Mark's Appliance.
Description of Work: I had a dishwasher that was not working. After googling it and trying to fix it myself, I finally call Mark's. He was kind enough to have me check a few things to make sure it wasn't something I could fix before he came out. Sure enough, it was a burned up wire connection just where he told me to look. I was able to fix it myself and am extremely grateful that he was cool enough to do that for me. Big props to Mark's Appliance.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jennifer K.
10/2011
5.0
appliance repair
+ -1 more
Overall, the technician was very prompt, professional, and honest. Examined my refrigerator and discovered that the defrosting panel needed replaced. We were given a quote for repair, but elected to purchase a new refrigerator rather than repair the old one. Would definitely recommend to any friend or neighbor!
Description of Work: Examined my side-by-side refrigerator, cleaned off defrost panel in freezer, and inspected all systems.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Joseph G.
08/2011
5.0
appliance repair
+ -1 more
It went very well and we are pleased with the service.
Description of Work: We hired them to repair our washing machine repair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
John M.
08/2011
5.0
appliance repair
+ -1 more
Very responsive and was able to come out and do the work on the same day. By the time we noticed the freezer not working we had lost most of the contents to thawing. By them coming out the same day we were able to save the contents of the refrigerator. I would definitely call Mark's again if needed...
Description of Work: Replaced switch to refrigerator compressor
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$168
CLAUDIA C.
07/2011
5.0
appliance repair
+ -1 more
Mark met the property manager right on time. After assessing the problem, he informed the manager that he could provide a quick fix and see if that helped, but a long-term fix would cost twice the amount.. I went with the quick fix because the washer was very old. If it breaks again, I will be buying a new one, so it was nice to have options. We were very impressed with the service.
Description of Work: Fixed washing machine at rent house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Billie D.
06/2011
5.0
appliance repair
+ -1 more
Overall it was an excellent experience. I bought a new washer based on the information he gave me. And I feel very confident that if any other appliance breaks down I will be given an honest evaluation of the problem and a very good price.
Description of Work: Came the day after i called on washer repair. He was very professional and very very honest. I was given full details of either repairing my washer or buying a new one. He even gave me advice on the best deals in town that he knew of. Three weeks later my dishwasher broke down. He came out with a quick fix and more knowledge about future problems that may happen and ways to avoid them. He will continue to be the one I call for appliance repair. Trust and honesty are hard to find. I feel very fortunate that I did.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
sharon P.
04/2011
5.0
appliance repair
+ -1 more
Went well. Price came in under estimate.
Description of Work: Replace glass top on Jenn-Air cook top.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$388.72
Patsy H.
11/2010
5.0
appliance repair
+ -1 more
Very timely, very professional. Overall very good service.
Description of Work: The company reported to house on time and evaluated the situation. They were there to repair my washing machine
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$55
Porter D.
10/2010
5.0
appliance repair
+ -1 more
Everything went well at what seemed to be reasonable for a part, labor and service call. Unfortunately, we had to call him next week on another problem, when he gave us the bad news that it would be cheaper to buy a new washer! No charge for that call, though, which was nice. Will use him again, especially since he left us a nice magnet with his phone number. With a new washer and dryer, we had better not see him for a long time, though!
Description of Work: Front load Kenmore washer stopped working. After checking everything I could on the internet to see if I could do it myself, I checked Angie's List and called Mark's. He was there same day and replaced the electronic door switch.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$170
MARGARET B.
08/2010
5.0
appliance repair
+ -1 more
Harvey was great. I was surprised that he would be willing to try and have me try some things to fix the icemaker without a service call, but he spent a good 15 minute on the phone with my father-in-law doing just that. After we realized that was not going to fix it, he came out a few days later and replaced the icemaker on the spot. It wasn't cheap but the icemaker works and it is new. I would recommend Harvey and Mike's Appliance Repair again. Thanks!
Description of Work: Harvey consulted with me on the phone to try and talk me through repairing my refrigerator icemaker myself. When that didn't work he came out a few days later and ended up having to replace it.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$189
Rod E.
08/2010
5.0
appliance repair
+ -1 more
I thought the cost was very reasonable and I am very pleased with the final results. Shane was great, didn't talk down to me, explained in simple terms what the issue was. He was polite and friendly. He was were very up front about the cost and stayed true to their word.
Description of Work: I called after 4:00 PM, and spoke to Harvey. He listened to my problem, and told me he could have someone to me the following morning. I was thrilled! The next morning, Shane called me as planned exactly when he said he would. He was prompt, courteous and friendly. He listened politely as I explained the problem and immediately set to work to inspect the machine. After looking it over thoroughly, he called for a second opinion. Both seemed to agree on the problem. He explained to me the likely problem and told me who much it would cost to fix it. He was very honest and frank with me about replacement versus repair on the machine itself, which I appreciated. Shane replaced 3 pads on the support struts which had been worn completely away. Then he tested the machine. It now works perfectly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Kevin N.
06/2010
5.0
appliance repair
+ -1 more
I called Mark's on a Wednesday morning and they were able to fit me in on Friday. That was a nice surprise as I know these type of service men are very busy. Harvey arrived in a uniform, quickly listened to the problem and went right to work. He identified the issue with the dryer right away and called in for a replacement part. When the replacement part price came back, it was half the cost of a new dryer. After talking to him for a little bit, we decided to purchase a new dryer rather than spend the money fixing an older unit. He was able to tell us some stores to check with good prices and did not pressure me to have him fix the dryer. Great experience; would definitely recommend.
Description of Work: I damaged our dryer while moving into our new house. I called Mark's to see if they could fix the broken face-plate with the computer for the dryer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
David S.
03/2010
5.0
appliance repair
+ -1 more
Appointment was timely kept. Two service men showed up. Both were nicely dressed in casual clothes. Both communicated professionally and worked efficiently. They found the heating element had shorted itself out, which also took out a thermostat. They had the necessary parts in their truck (pickup truck without a business name displayed). From the time they arrived until they left was about 25 minutes. Pleased with their service.
Description of Work: Electric dryer would not heat
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$179
Randy P.
02/2010
2.0
appliance repair
+ -1 more
I do not remember the details concerning their punctuality on the original service call since this occurred 4 months ago. After the repairman installed the new pump, I noticed an odd oily smell in the laundry at the end of the rinse cycle. I assumed this would go away with time, but it never has. Perhaps a month ago, I noticed we were again finding soapy water in the bottom of the tub at the end of the rinse cycle. I contacted Mark's Appliance Service again in mid February and scheduled another visit. They were supposed to call me at work before coming out. The never called and never came out.
Description of Work: My washing machine was not draining completely. The service man said it needed a new pump and installed one.
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0
$179
DAVID H.
01/2010
5.0
appliance repair, small appliance repair
+ 0 more
Based upon an Angies List ranking, the Company was called on a Saturday afternoon and a message left on voice mail. They called first thing Monday to get an idea as to the problem and then suggested the approximate price to repair. We set an appointment for later that day. Company showed up ontime and repair cost equalled the estimate. Repairman was neat, clean, and personable Wore a company logo shirt and carried a company logo repair container. Definitely will hire for any future home appliance needs.
Description of Work: Diagnosed the problem and repaired a sick diswasher.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Lauren B.
01/2010
5.0
appliance repair
+ -1 more
I chose him because he was well rated in my area.
Description of Work: He came out and looked at my washing machine and told me that it wasn’t broken.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Appliance Repair,
Drain Cleaning,
Appliance Repair - Small
FAQ
MARK'S APPLIANCE SVC is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 7:30 AM - 5:30 PM
Tuesday: 7:30 AM - 5:30 PM
Wednesday: 7:30 AM - 5:30 PM
Thursday: 7:30 AM - 5:30 PM
Friday: 7:30 AM - 5:30 PM
Saturday: Closed
MARK'S APPLIANCE SVC accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, MARK'S APPLIANCE SVC does not offer free project estimates.
No, MARK'S APPLIANCE SVC does not offer eco-friendly accreditations.
No, MARK'S APPLIANCE SVC does not offer a senior discount.
No, MARK'S APPLIANCE SVC does not offer emergency services.
No, MARK'S APPLIANCE SVC does not offer warranties.
MARK'S APPLIANCE SVC offers the following services: Refrigerator; Washer & Dryer; Dishwasher; Oven & Range Repair