LOWES

Hardware & Home Improvement Stores, Doors, Appliance Sales and Installation,

About us

Additional DBA - Lowe's.

Services we offer

Appliances, cooling, electrical, flooring, doors/windows, kitchen, outdoor, and plumbing.

Reviews

4.216 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
56%
4
19%
3
6%
2
13%
1
6%


Rating CategoryRating out of 5
quality
4.5
value
4.5
professionalism
4.2
responsiveness
4.3
punctuality
4.3
Showing 1-16 of 16 reviews

Leslie M.
11/2022
1.0
home improvement stores
  + -1 more
If I could give no stars, I would. Three weeks of postponed appointments & no toilet install. A plumber told me handy doesn't pay enough. I ordered an installation when I purchased the toilet 10/30/22. Horrible experience to be ghosted by Lowes/Handy installation.
Description of Work: Toilet install.

Rating CategoryRating out of 5
quality
1.0
value
5.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$302

Jesus O.
05/2014
4.0
appliance sales
  + -1 more
I am not sure but it seems that 150 may be a bit much to install a toilet. I know I could do it myself - but the fact is that I was scared since it was a new house. I picked my toilet, and they had me take it in order to save a $25 charge for the installer to bring it. He did a great job and showed me how to adjust if needed. All in all a good job. I was just surprised at the price for install. . .it's probably right now I guess.
Description of Work: I bought a toilet and Lowes came in to install it.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Carol E F.
11/2013
4.0
appliance sales, home improvement stores
  + 0 more
I think my wife may have done something on a trip. We get a lot of stuff from the local Lowes in Oklahoma City. With regard to price, we got the damaged one coming out, but before that discount, the price for the two of them was maybe $1600.We would definitely use them again in the future.
Description of Work: We go to Lowes to buy stuff for our home. The last time we used them, we bought a washer and dryer there. We go there often. We have bought a lot of different things there over the years.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$1,600

Nicole O.
05/2013
2.0
flooring contractor
  + -1 more
The reason for the low ratings is that the Lowe's flooring guy caused me to delay some already badly needed flooring work in a kitchen for one of our rentals. I needed subfloor and some joists repaired along with laying some vinyl floor planks. Very frustrating!
Description of Work: Nothing. Although the subcontractor called when promised to set up an appointment, I had to cancel and get a refund for the anticipated estimate because they don't do structural work like replacing subfloors.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
5.0

$35

Sidney T.
02/2012
5.0
appliance sales
  + -1 more
They came out and left when their job was done. The work turned to be very good. They kept coming until it was just right. They went above and beyond. If one needs appliances or need something, they need to call the manager John McMurtry. He will keep doing whatever a customer needs to be done and keep doing until it is done to their satisfaction. I paid $400 for the sales and installation.
Description of Work: Lowes did a cleanup and loosened the screw of the dishwasher door because it was tight on the 7th of February. They installed the dishwasher and it was a part of the purchase.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

william B.
08/2011
3.0
carpet installation, appliance sales, home improvement stores
  + 1 more
See above
Description of Work: Bought new door to be installed. Installer was to call in the next 2 days. After day 4 and no call had to contact the store again to remind them. I had also had a bad experience with having carpet and flooring being installed. This store does not seem to have very good independent contractors and I would not recommend them for that. I also had a dishwasher installed and all over the store on every dishwasher was a sign that said 2 day installation. After purchasing I was told 5 days. I had to get a manager who also tried to say the 2 day was a goal? I pointed out the signs did not say that and after some firm actions ( I requested to have the sale canceled) I got the 2 day. Prices, quality, and staff seem great. Sub contractors are not dependable and do poor work!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0

$350

Alan B.
09/2010
5.0
remodeling, home improvement stores
  + 0 more
They called at 0800 to tell us they would be delayed due to loading the truck. They arrived at 0900 and got right to work. One was working on replacing the doors and the other three started removing all of the windows in the house. By 1700, they were down to three windows to seal and one door left to hang. They cleaned up and were finshed by 1800.
Description of Work: Replaced all windows and storm doors on house. 14 windows & 3 doors. Their contractor removed all of the existing windows and doors and replaced them in one day. They had four people working the job and all were friendly and knew what they were doing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,500

08/2006
5.0
carpet installation
  + -1 more
Lowes installers were real good. The only problem I had was that the carpeting was late and the people installing it were late. Otherwise the installation went well. The carpet does not have any tucks or bubbles. I would recommend these people to anyone.
Description of Work: I had Lowes install carpeting throughout my house. They used a quality carpeting and backing. The whole job took about three days.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$1,700

08/2006
5.0
doors
  + -1 more
Lowes did a great job. They have some great subcontractors that are very efficient. I was pleased with the quality of the door and the work.
Description of Work: Lowes installed a shower door.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

08/2006
5.0
doors
  + -1 more
I was very happy with the work Lowes did. Although a little pricey, their quality of work was definitely worth it. The installer was polite, professional and accurate; there isn't a single detectable air leak. I'm very happy with the new door and I'd recommend others try them.
Description of Work: Lowes installed a new front door.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$625

08/2006
5.0
garage doors, hardwood floor
  + 0 more
One thing I really appreciate about Lowes is that they clean up well after themselves. They are very professional when they are here. The estimate is always right on. They finish the job in a timely manner. We have had them do many other things for us.
Description of Work: Lowes came out and installed a wood floor, a new dishwasher, and a new steel back door on the garage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

08/2006
2.0
heating & air conditioning/hvac, water heater repair
  + 0 more
Lowes charged for the installation, and then the service people charged us, too. I did not appreciate being charged twice for a single installation, and when I questioned Lowes, they stated that the two were separate departments.
Description of Work: Lowes installed a new hot water heater.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$1,500

08/2006
5.0
flooring contractor
  + -1 more
This was the best investment I ever made. Lowes did a great job. They were very fast at getting out to install the floor.
Description of Work: Lowes installed laminate flooring in my home for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

GARY R.
08/2006
5.0
doors
  + -1 more
I got everything I expected and maybe more. Lowe's said they would be here at 11 am. Well, they were probably loading the door off the truck by 11:02. It was a first-class experience. I never used Lowe's before for such a major purchase. I will again.
Description of Work: I purchased an Arcadia door, a sliding glass door that opens to the patio, from Lowe's. The store arranged for the installation.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$950

BRAD B.
07/2006
5.0
appliance repair, home improvement stores
  + 0 more
Lowes definitely lives up to their good reputation. My daughter had arranged for Lowes to install my new stovetop as a gift, and they finished everything while I was running errands that day. What a great surprise! The new stovetop looks wonderful.
Description of Work: Lowes replaced the glass stovetop on my stove and oven unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

07/2006
4.0
doors, home improvement stores
  + 0 more
I really like the look of the doors. It really adds something to the house. The installation was fine but the professionalism of the workers from Lowes was average. I would hire this company for a future job, because the quality was fine and they showed up as planned.
Description of Work: I had French doors installed in my house. It took Lowes about four hours to do the work.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$300

    Contact information

    2400 W Memorial Rd, Oklahoma City, OK 73134

    www.lowes.com

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Hardware & Home Improvement Stores,
    Doors,
    Appliance Sales and Installation,
    Flooring Sales and Installation,
    Carpet Sales and Installation,
    Water Heaters,
    General Remodeling,
    Heating and Air Conditioning,
    Hardwood Flooring Sales and Installation,
    Garage Doors,
    Appliance Repair

    FAQ

    LOWES is currently rated 4.2 overall out of 5.
    No, LOWES does not offer free project estimates.
    No, LOWES does not offer eco-friendly accreditations.
    No, LOWES does not offer a senior discount.
    No, LOWES does not offer emergency services.
    No, LOWES does not offer warranties.
    LOWES offers the following services: Appliances, cooling, electrical, flooring, doors/windows, kitchen, outdoor, and plumbing.

    Contact information

    2400 W Memorial Rd, Oklahoma City, OK 73134

    www.lowes.com