Leslie's Swimming Pool Supplies

Description of Work: I usually use Leslie's Pool Supplies for my pool stuff.

Description of Work: I purchased a Dolphin robotic pool cleaner , which had a "computerized" (my words) feature which would learn the dimensions and configuration of my pool. Moreover, I was told that the company had not had any complaints about the product. However, during the first week or two, the machine simply stopped working. I returned it to the store and was promptly given another Dolphin machine. It too stopped working within days. When I returned the second Dolphin, I noticed 4 or 5 of the same model had been returned to the store for repair. One even had a note on it that the machine "stopped working". My point is that there obviously had been a lot of problems with the Dolphin machine, which was inconsistent with what I was assured when I bought mine. The manager offered to let me exchange the Dolphin for a Polaris robotic machine. However, I was told that the Polaris had the same type feature as the Dolphin (program my pool for cleaning purposes). However, upon using the Polaris, it became obvious that the cleaning pattern was random , not computerized to the dimensions of my pool. When I mentioned this to the staff, I again was told that the Polaris had the same feature that the Dolphin had. So I examined the written directions which came with the product. Nowhere in the instructions is there any reference to the Polaris having the "programable" feature. Thus, it is obvious the product does not have the feature and the staff has been misinformed as to the features of the Polaris. I decided to keep the Polaris, despite the absence of the "programable" feature. I must add, however, that the staff has always been very friendly, cooperative, and helpful. And I'll continue to patronize the store.