GIBRALTAR CONSTRUCTION COMPANY

These guys are a bloody joke! I wish my mum had told me who they were thinking of using before they EVER hired these guys! They over charged them by double billing them and then to top everything off, the destroyed a window sill, counter tops were not cut correctly leaving gaps between the drywall, the back splash and the countertop,itself. Did not finish the job either. They were supposed to have someone out on Monday to finish the job they started but when my mum contacted the guy who had done some of the work, he told her that he had been let go because the company had closed their doors. So, the job was finished and my mum had already paid them for the entire job. They damaged wood work along the hallway and kitchen entrance, the electrical sockets were not cut out correctly. Instead of doing things right, they Jerry-rigged them! Now, tomget the job finished and repairs to things the cracked up, my parent’s will have to hire a new company. More money down the drain. AVOID THESE GUYS AT ALL COSTS,

Terrible. Too many things went wrong to describe. Tile installation was a disaster. Chipped tile on brand new tile. Sharp edges on pony wall with huge grout lines. Lippage on tile all over the place. Finish on drywall terrible and won't hold paint. We had to pay extra $$ to get some of their work re-done. Sorry we ever heard of this company.

We never heard from him after the initial meeting. I feel it is extremely unprofessional to come into my home, look at my plans, gather information and then never call me back with an estimate. Even if he felt our budget was too low, he owed it to me to call me and tell me his company was not the right fit for our project. I wasted several days that I could have been interviewing other remodelers. Any company who has such low regard for a potential customers would likely treat a real customers who has already paid them with even less regard. Whether he wanted my project or not, he owed me a phone call.

The contract was signed February 17, 2012, but the work was not started until March 27. The work was estimated to take 2 to 2-1/2 weeks, but instead took 2 months (completed on May 29). With advice from an attorney, I withheld the final payment in order to get them to finish the job. I noticed a leak underneath the counter where the sink was installed, but Gibraltar didn't have the plumber come back to fix it. They just had one of their supervisors take care of it. (I am watching that for future problems.) The granite is defective in a couple places and I had to call the granite people to come out and try to fix it, but it still looks bad. Apparently, one of the installers had a chemical on his thumb and it left a big mark near the front of the sink where it is impossible to place something to cover it up. At the contact signing, when I asked what "Level one" granite inicated, Gibraltar told me it indicated the thickness of the granite, not defects. But apparently, it meant defects. Also, there is a spider stuck in one back corner of the granite, so I have to keep a candle or something over it so no one notices. I am still scaping the glue off the grantie windowsill that was installed by a kid that told me this was his first job (looked to be about 16). The granite people thought I was getting a tile backsplash and did not have any backsplash material when they came out, so they had to send someone back in a few days. Apparently, the granite people were not given any instructions about where to drill the holes for the sink faucets, so they asked me whether to drill them curved or straight. I had no idea and, of course, Gibraltar was not here and had not given instructions, so the faucets are so close to the backsplash that you cannot even get your fingers behind the faucets to clean! When the tile people added the bullnose trim, it did not match the tile on the walls or floor. Gibraltar advised me that they were unable to get matching bullnose tile, so they had bullnose tile made from the leftover pieces of wall tile. When Gibraltar cut the wall back, they only cut it back a couple inches, not the agreed upon length, so they had to do it over again. Also, Gilbraltar gave incorrect instructions to the electrician about placement of the light switches, so the switches had to be moved. When the carpenter came to install the upper cabinet over the sink, he had not allowed for the electrical plug in, so had to cut a rough hole in the wood in my driveway. A couple weeks after the combination light/fan/heater was installed in the ceiling, it did not work, so that had to be fixed. It took the painter so long to texture and paint this rather small bathroom that my neighbors were all laughing; they thought I was having the entire interior of the house painted! Then there was the "niche" in the wall tile for soap that was suggested by Gilbraltar before the contract was drawn up. It sounded like a great idea to me, but Gilbraltar failed to put that into the contract (and I didn't notice), so I didn't get it. I was also disappointed in the cabinets. They don't have the same "finished" look as the cabinets in the Gibraltar showroom. There are some nails from the glides sticking through the wood on the inside of the drawers, so I have to warn guests to be careful not to get scratched when using the drawers. Many of the problems encountered were due to lack of communication between the Gibraltar office, Gibraltar supervisors and the subcontractors. Also, when the contract was presented to me, the Gibraltar owner insisted that I sign it right then in their office, denying me the opportunity to have an attorney review the contract. Don't make that mistake with this contractor or any other!

They said it would take 90 days and they started in March and it took them 9 months. We added a bathroom and a walk in closet and it was around 800 square feet. They tore up property and had to replace things. They did an awful job on the windows and I had to have someone else put them in again. We don't want others to go through anything like this. They have a terrible relationship with their contractors and they have no communication with them. We had to do a lot of the overseeing ourselves because it is a very poorly run company and its hurting people. I would never want to see someone get into a deal with anyone like them. They tore up my driveway and fence and refused to fix both of them also. They just kept raising the costs. It is an unethical business. It was a mess and I wouldn't wish it on my worse enemy. The contractors that work with them don't like them and it is a shame that they are working in our community, Mike Casey is the owner. We would definitely use them again in the future.

They oversaw everything, including demolition, and all new walls. Overall, I give them A-. They were punctual, professional, and responsive. I will definitely use them again.

I have several problems, and had to call them back to fix several issue. Today there are still problems with the work that they preformed. As of today, they have failed to stain the basebord, and to properly install it. They also did not install the granite counter top correctly as well. They kithcen floor was done poorly they had to come back and regout it. They took down lights, and then stated in was not in the contact to install new lighting. I had to pay extra for the light.

From the beginning the job was sour. The initial framework was removed after the architect was contacted and met with the supervisor as the arcitectural plan wasn't followed as per contract. No job was done that didn't need to be redone. Even the roofers didn't have enough shingles to complete the job on a Saturday when a full crew was present and expecting a day's pay. I took time off work to make sure the job was done properly. The subcontractors were not supervised properly. Roof leaked during construction damaging interior. Not enough personel or right equipment were supplied resulting in poor workmenship that could not be satisfactorily corrected eventhough I was assured it could be. At closing, the bill presented was higher than contract including items that were part of the contract. Communication was very poor throughout this 8 month ordeal between contractor, supervising contractor and subcontractors resulting in jobs that had to be redone. I would not recommend this company to anyone.

After finally completing everything, they went to put everything back together and they did not prime and paint the trim correctly. They did not use a primer as they were supposed to causing the trim to have a rough finish instead of smooth as it was prior. They, of course, did not want to fix this either. I paid the bill and now have to finish the work myself. If the work was completed correctly the first time, none of these issues would have occurred and for them to charge me for the work to be finished correctly and still not do so was not right. I do not ever want this company in my home again. This was extremely shotty workmanship and caused this to be a stressful project form start to finish! I am still not assured after all of the hassles that the leak is 100% fixed.

I would remodel my own house with a tinker toy set before I would hire these clowns again.

Gibraltar Company was slow to come out and do the work, then when they finally came out the work was not finished according to my plan.

Working with Gibraltar Construction Company was an absolute nightmare. We decided to remodel our kitchen and they decided to only do half the work before they cancelled the contract. We had to hire a lawyer to get any of our money back. I wouldn't recommend this company.