City Glass

Great service, quick

unknown

After being forewarned that there would be a wait, the service was performed quickly and professionally as soon as they were able to work us into their schedule. I was pleased with the price and efficiency of the work. It was worth the wait.

Only glass company I will work with in OKC/Edmond area. Prompt, professional, quality work at a fair price! Great attention to detail.

They were at my house within 2 days to complete the work at an affordable price.

If you can't handle the business then refer me elsewhere. I would have given you a decent rating just for doing this. Instead, I sat around my house all day waiting on them and worrying about the big opening I had in my front window and if it was going to be exposed for another night

They did an excellent job, and I would not hesitant to recommend them to others. That is all I have to say.

The people at City Glass cut the panes quickly and I was out of there in no time.

I ended up doing the work myself. They were busy, and it would be several weeks before they would be able to call back. They were friendly and helpful, but they didn't have anybody available to do the job.

Overall, the experience went well. He did a good job and I thought the price was reasonable; I thought it was going to cost me $800 or $900. After the snowstorm/hailstorm in May, I had a window damaged. I called this company and had to get on a waiting list, but once they got to me, they were prompt with their services. I would recommend them.

Called for estimate and they were courteous and professional on telephone. Offered repair onsite or at their shop. Chose to go to shop and drop off vehicle. Vehicle was ready close to time estimated. Fast and courteous checkout. Did have a problem next day with trim but received professional and courteous service with correcting problem. This did take time, but we were okay because they acknowledge it was their error. No problems since then and happy with warranty. Would definitely recommend them.

It went ok; I waited about 20 minutes and they were finished. If the windshiled breads, they will subtract the $50 from the price of a new windshield if it breaks in the first three months.

It went very bad. I took vacation time to get things around the house fixed including a window. I called City Glass and no one called me back. I had always heard good things about them so I gave them the benefit of the doubt and called again to schedule an appointment. They did call back this time but were a little bit hateful but did schedule an appointment. The day and time of the appointment came and they didn't show up. They didn't call to let me know they'd be late. I waited for a couple of hours then I called and someone said they'd call me back with status but they never did. I called again a couple of hours later and was told that they were working their way to me and they'd had to do some emergency service. They said they'd be here though. They never showed and never called until the following Monday (after my vacation was over) and asked if they could come out and measure the window. They are totally disorganized from what I could tell.

I called (on a Wed) and described my problem to the office. (I also called another glass company the same day and was determined to give the job to the one that got back to me first.) I was given an estimate based on the size of the window pane. They said it would be the following Monday before the field estimator would get back to me. He called on Monday, scheduled an appointment on Tuesday. He was prompt and courteous. Scheduled an installation by Friday. Installation went well and am pleased with the outcome. Still haven't heard from that other company.... (I do think Harry with City Glass was very proud of that window and labor though ... regarding $$.)

The window had bars over it so they were actually able to still replace it by working around the bars which was great! They have a huge building in Oklahoma City. They are always on time and they do good work.

The first company's windshield replacement was very shoddy (not centered at all and several broken pieces as a result of their work.) I drove straight to City Glass since I did not want the first company to ever touch my car again. They were gracious, and replaced the windshield in a few hours, fixing the broken pieces in the process. I had done business there before, but had gone to the first company (nearer the house) to save a little time during a hectic week. This was a huge, costly mistake! I will never go to, or recommend another glass company, ever again. City Glass is THE BEST!

Very fast service. Got the pickup in there and they started right away. Very courteous and friendly. Was done within an hour.

City Glass Co was very nice and caring. They took me in right away and did the services. I trust them. They also cleaned the broken glass out of my car and cleaned it for no charge.