Bowen Home Services

When my father died, I needed to get some work done on his house to address some things that had been long overdue for repair. I hired Andy and his crew for the job which was quite extensive, $20000 of work. They finished the flooring quickly but some trim work inside the house, some staining of trim wood on the outside of the house, and the repair of the small deck on the roof of the house was left for nearly a month unfinished. I learned the reason for the deck being unfinished was because he actually did not know how to do the repair so they were literally experimenting multiple times on a very sensitive part of the house. They finally finished the trim and the staining but the deck remained unfinished after a month and a half and my brother wanted to get more information about why it was not finished and what he was planning to do about it. Andy responded in a defensive and rude matter yelling at my brother for even questioning him and packed up his things and left. I was not available to speak with that day because over this time I had been quite busy and overwhelmed with grief for my father's death and dealing with probate stuff and a massive amount of cleaning and paperwork. When I was able to reach out the next day, he did offer to finish the deck but because of my experience thus far and his experience with how he treats people, I did not want him at the house anymore especially if he didn't actually know how to make the repair (for example we saw the materials he was using to seal the OUTDOOR ROOFTOP deck clearly said "not for outdoor use"). I asked him very politely if he could refund the $3000 out of the almost $20000 that was paid since that was the line item amount on the invoice that was for the deck. He left me hanging for about 2.5 weeks with no response and then emailed me with some passive aggressive denial of any wrong doing. He is not a man of good character and he says he can do work he does not have the skills to do.

When I submitted my request on Angi's, Andy Bowen responded quickly with a phone call. He was able to come look at my front door and the storm door that had blown off it's hinges. He gave me a reasonable quote. The very next day, he and his crew made the repairs. They were professional, friendly, and performed excellent work. They had to replace some wood around the frame of my storm door, paint it, and rehang my door. I can't tell that the frame was ever damaged. They also adjusted my front door so it had less of a gap between the frame and closed better to eliminate drafts. Andy was very particular about the work done. I will definitely be using this company for future repairs. Thank you Andy!