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Bbb

Wallpaper Removal, Interior Painting

About us

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Business highlights

23 years of trusted experience

Services we offer

None

Services we don't offer

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Reviews

4.63 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
0%
3
0%
2
0%
1
33%


Rating CategoryRating out of 5
quality
5.0
value
4.5
professionalism
4.6
responsiveness
4.2
punctuality
5.0
Showing 1-3 of 3 reviews

Amanda S.
03/2013
1.0
wallpaper removal
  + -1 more
N/A
Description of Work: This was a horrible experience. Unfortunately this person took me for someone else, a "customer service rep" that she had issues with. Had she taken more than 10 seconds to actually read my email requesting a quote for services, she would have known this was not the person she was having issues with. Not only was the first response rude and curt, but when responded clarifying who it was and apologizing (yes I apologized) for bothering her, she responded by yelling and cussing at me. This email went out to call out words like "psycho, b!tch, mother-f*#ker" and other choice words, blaming it her both her and this mysterious person being "northern". After all was said and done, they had the gall to ask if I still wanted to do business with them but sorry they were 2-3 months out. Laughable! I realize there was an obvious case of mistaken identity but if this is how she handles issues or frustration, then I would hire her or recommend her to anyone, no matter how good previous reviews were. Worst customer service ever.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from Bbb
[member name removed]-I did apologize to you and I meant it. The "mysterious" person is the Angie's List salesperson in charge of my account who had been harassing me for months. The email came to me from her. I am sorry. I did not want your business I told you I knew after our exchange that you wouldn't want to hire me and I was more than find with that. Especially since I knew you would not want to wait. Very few new customers would want to wait that long. I feel terrible that you were part of that exchange and hope that you got work done to your satisfaction. I do not like Angie's List and really don't know anyone that uses it with any success. Best way to find someone in OK is by word of mouth. My customer service in your case does deserve an "F"-I just feel like you didn't quite explain what happened properly!! Hopefully no one will call me from now on that uses Angie's List. Get your referrals from your friends/neighbors.

Bill W.
12/2012
5.0
wallpaper removal, interior painters
  + 0 more
Kimberlee did a very good job at removing all the wallpaper. She textured the area to match existing texture, which is very difficult. The walls turned out pretty good. The painting went very welll. You can still tell where she tried to match the texture on the ceiling. I don't think anyone could have patched it any better without retexturing the whole ceiling.i would use or recommend Kimberlee again.
Description of Work: I needed someone to remove wallpaper from one bath and texture walls in 2 other baths where very large glued on mirrors were removed. I also had a ceiling patched/textured/ and painted.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$550

Steve B.
12/2010
5.0
wallpaper removal
  + -1 more
She did a good job. I received multiple estimates from others in the area. Her price was right in the line with the other estimates.
Description of Work: She removed wallpaper in my home and textured the walls.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    123 Main Street, Oklahoma City, OK 73045


    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Wallpaper Removal,
    Interior Painting

    FAQ

    Bbb is currently rated 4.6 overall out of 5.
    No, Bbb does not offer free project estimates.
    No, Bbb does not offer eco-friendly accreditations.
    No, Bbb does not offer a senior discount.
    No, Bbb does not offer emergency services.
    No, Bbb does not offer warranties.
    Bbb offers the following services: None
    Ask for details

    Contact information

    123 Main Street, Oklahoma City, OK 73045