AgriLawn Inc

After 2 years of using AgriLawn my lawn looks absolutely amazing. My lawn was almost 100% weeds and now its basically weed free. I will recommend company for a very long time!

VERY BAD! I used AgriLawn for several years with no problem. This year my Yard is PACKED FULL of weeds, crabgrass, etc 1 month after pre-emergent treatment. They refuse to remedy without charging me again for what I already paid them for. Don't use AgriLawn!!!

Do not use this company. I paid for a year upfront, and I was told through the sales rep Brian to do everything online because I was getting extra discount, and when I called him afterwards to verify everything, he said I did everything correctly, only to find out that it was not done correctly. I paid for an entire year of only half of my lawn. Over half of my lawn is weeds, and when I called the manager to discuss it, she said that was not normal, but they were not willing to make it right. She said I could pay for other services, and even mentioned that it was not reasonable that the sales rep didn’t verify it, and was rude about it. Don’t waste $600 on them. Go somewhere else, they don’t even fully spray the lawn anyways. Here’s what it looks like after a year of service. All weeds.

The most recent and final problem is that in March I ordered an a flea and tick application as part of my annual service. During the summer, we were having problems with ants. The technician said the lawn needed treatment and it was approved, but the technician did not adequately explain there would be an additional charge over the annual cost. We were billed for an add-on to the annual service, at a price far exceeding the price of the original service we ordered. When I contacted the office, my complaint was ignored and no offer was made even to investigate my complaint. During this period, I found that mites were destroying a well established hedge. Either the spraying included in the annual charge was not done, or it was ineffective. It took numerous calls, at least one no-show by the technician, and not less than 10 days to get a technician out to spray, or re-spray if they ever did it in the first place. That was despite my plea for quick service due to the obvious damage to the hedge. After his visit, the technician left a note saying everything looks great, despite the obvious distress of the plants! That was six weeks ago and the plants have still not recovered.

Awful. We had the OSU County Extension provide a soil analysis to know exactly what our lawn (25,000 sq ft) needed when hiring a company to fertilize for us. Initially Agrilawn wanted to charge us again to do their OWN testing (as if the OSU Extension's analysis are not accurate????). After supplying the written analysis to thier office they agreed to have a treatment scheduled that would coincide with the OSU analysis. ( our lawn needed Sulfur (a t a specific rate) and 10/20/10 because of the acidic levels). Rule #1 at our house..call before you come because we have a gate. You can not get in unless we open it. If you do not call it can take me 1/2 hour to get there to open it...CALL BEFORE YOU COME!!! I made that VERY clear. Did they call before they came? No...Luckily I happened to be home to open the gate anyway. As the young man was prepping the fertilizer I asked what he would be applying...nothing close to what was agreed. He seemed confused that the office did NOT make him aware of the needed fertilizer...I showed him the analysis (provided to the office earlier). He agreed that he needed to go back and get the right fertilizer and thus reschedule the visit. We rescheduled, AGAIN making ti very clear to CALL BEFORE YOU COME. Did they call before they set our the 2nd time??? No. I made it back to the house, let him in and he applied the proper Sulphur and 10/20/10. Said he'd be back in 4-6 weeks or so to followup with another application. Our lawn needs help (that WHY we hired a "professional" company). That was mid April...the entire month of May and June have gone by...on July 8 I call to see why we have had no follow up...our lawn is struggling badly. The girl says that because of the rain in May they have been backed up...they planed on coming back out sometime in July but did not have a scheduled date yet. Funny...our neighbor's professional lawn service experienced the SAME rain but their service has been out 2 TIMES since our SINGLE visit. Unacceptable excuses...especially when our lawn REALLY needed help. We will either go ahead and start handling the fertilizing ourselves with the OSU recommended chemical and frequency or hire someone else to do it. So disappointed in Agrilawn...Lets be honest. Lawn fertilizing is NOT rocket science. It can be done JUST AS WELL by the homeowner as ANY company. We TRY to give money to people to make a living...some people are STILL incapable of properly handling a non skilled labor job. This is shameful. Bottom line...Agrilawn has POOR communication among themselves and awful customer service. It is PAINFULLY apparent that they are really just set up for the easy shotgun service of dropping by small lawns, one after the other and slapping a little generic 10-20-10 and going to the next lawn and calling it good. If one needs a PROFESSIONAL service that required a LITTLE different application...they CANNOT handle it. Don't bother.

Agrilawn has been my go to for lawn service for almost a year. Before them my lawn had bald spots and weeds. After almost a year of service my lawn has NO weeds and bald spots and a section of my lawn appears scorched by a chemical. None of the techs who last service my lawn brought it to our attention. I contacted Agrilawn and brought it to their attention and I was told they would send someone out. After a week, I confirmed no one was sent out to our home. I was told 7-10 days. I own 2 companies and could not imagine a 10 day waiting period after a customer complained about my service. We had some rough weather, so I expected a delay. However, I did not expect no contact. So it's going on 17 days since my original complaint and still no word on when they will come.

Nothing. Tried to get an estimate and they never responded to their website online form. So I contacted them again and the front desk person was rude and unprofessional. Why would I use them when the first steps of the process does not work and/or their business representative is rude and unprofessional?

They will come out for free if we have any questions about our lawn. The service is good. The staff is professional. Usually the managers are pretty good about explaining what is going on with our lawn if we happen to call them and ask them to come out. They will come and give advice about our lawn. They are pretty courteous on the phone as far as I can remember. They are professional. The quality is good. With regard to punctuality, they are pretty good.

They did what they said they would do and offerd suggestions on improving the lawns vitality

We just signed up again with them. Our lawn looks pretty good when it's grown. The price keeps going up and I don't like that but they do a good job. The weeds get killed and the grass grows.

They always call ahead to let me know when to expect them and then they arrive as scheduled. The lawn has never looked better.

I've been using AgriLawn Inc for over 2 years. They may be a little high on price but they're full service. They are very good about calling prior to coming out so I have plenty of notice before they make the application. I know way ahead of time that they are coming. I renew my contract with AgriLawn Inc every year and so far I haven't been disappointed.

Very good. They are always prompt and call you the day before they arrive to confirm the service. They are a great local company, service oriented and knowledgeable in their field.

I wasn't happy. They charged too much and didn't come when they said they were going to so I decided not to use them. They wanted to do 8 treatments. The man was very nice but they said they wouldn't consider doing less than 8 treatments. The guy seemed really nice but the company policy seemed really rigid. They were charging at least $5.00 a treatment more than others and they wanted to do more treatments.

When I called for information, knowing my area the receptionist recommended 8 apprications. They also recommended a mowing service. The mowing service thought 6 applicaitons would be sufficient so I called back and scheduled a prepayment plan. The service man came on schedule and I was told how and when to make sure the lawn was watered. This year they came without me having to call so I had the choice to either keep their service or not with just a phone call. Since it all worked out so well last year I decided to keep them another year.

Agrilawn does an excellent job fertilizing and controlling weeds for a reasonable price. My challenge came when I got dogs (2008) and couldn't schedule a specific regular date on which they could service our secured property. That is my only challenge with Agrilawn. If they could perform services on the dates we need, we would still be loyal customers.

the grass looks great even though we are in a 2+ year drought; weed are under control.

Very good. With lawn treatments, we also like to look for specials and deals. That's how we came to Agrilawn. We will see what offers arrive in the spring and may remain their customer :)

I called for a quote and they gave me one on the phone. I agreed to it and had the work done. They did the work according to the agreement and agreed on price. The results was good. I will continue using them.

I have to call them back to fix things everytime. My lawn still has some weeds, and they have told me there is no such thing as a weed free lawn.

Happy with service - very responsive. Very prompt. Always show up when they say they will, but I am not usually home when they arrive. Always leave a receipt in the door, but I do not have contact with the service reps.

Some of their stuff was okay. They do come out regularly. They did not do everything they should have done. We had a full service with them to take care of our shrubs and trees. The shrubs got infected really badly with acids. I had the owner come back to see it. Another nursery told me the pines needed iron. They let me know that they don’t normally carry iron. I would expect them to have the iron since I was paying for a full service. They finally did treat it right, but only after I had another nursery come out to say what the problem was. Since they were trained arborist I would expect them to know what they needed. At the end they sprayed too much of a chemical that made the grass die. The grass did come back; they just sprayed too much in some places. It did not look good until it did grow back and was mowed out.

We loved the service, the price is great and it makes it easier to maintain our lawn. The employees are very friendly and knowledgeable. I hired them just a couple of months ago and I have no complaints. Our lawn looked horrible before we first hired them. The grass looked very patchy, different colors and types, lots of weeds - especially dandelions and clover. Their treatments worked wonders and we saw a huge difference within the first couple of applications. We don't have a lot of time to spend on lawn care, so we considered it an investment into our home. I would use them in the future.

I have had them for years. They have been at this house for 4 years. They do fine work.

The staff and techs have been wonderful to work with. However, I do not feel the products and services worked well for my properties and I do not expect to use them in the next season.