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1-800 WATER DAMAGE of Oklahoma City

Carpet Cleaning, Floor Cleaning and Waxing, Oriental Rug Cleaning,

About us

At 1-800 WATER DAMAGE, our mission is simple! We provide the ultimate customer experience. Each one of our team members is passionate about what they do and it shows in the quality of our work. Our services go beyond water damage restoration to include mold remediation, professional carpet cleaning, fire/smoke restoration, sewage cleanup, and much more.

Business highlights

30 years of trusted experience
Emergency Services Offered

Services we offer

Emergency Water Removal, Water Damage Restoration, Mold Removal, Mold testing. Mold Remediation, Flood Cleanup

Services we don't offer

Ask for details

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

5.017 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-17 of 17 reviews

Lesa S.
04/2017
5.0
floor cleaning
  + -1 more
We called OxyDry and they sent Stacy S. who was very professional and instructive on what he was doing and the next steps in the process.
Description of Work: Our floors got flooded by a burst pipe.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Jordan P.
06/2016
5.0
I can't say enough good things about OxyDry. Such a hard working crew. Have just loved working with this team. They are excellent. We've used them a number of occasions and each time had a great experience. The first time, we had a minor bathroom flood that soaked into two walls and carpet. The second time, we had a shower grow toxic mold behind the tiles and needed restoration. Both times, the team has been fast in getting to our home and helping us. They are easy to contact too. My wife and I were hard customers because we asked a ton of questions in both person and by phone. And I do mean TONS of questions! The team is professional and easy to talk with. We were even able to text them questions throughout the day. They are very knowledgeable and give us helpful tips. They know a lot of the local handymen too and know who to call for repairs outside their scope. They were also really helpful with our insurance company and made sure we got coverage for all the necessary repairs. What impressed me this last time was how thorough they were in cleaning our house. When we had the mold removed from our house, four of them came over with hepa vacs, mops, and vacuum cleaners. They scrubbed every wall, surface, and item in our house to ensure all the mold spores were dealt with. Our house has never been so clean. Just top notch. Thanks guys!
Description of Work: Performed mold remediation for a shower that molded and experienced bad water damage behind the tiles. Included air quality tests and home cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Daniel L.
05/2016
5.0
It went very well and exceeded my expectations. The OxyDry representatives and technicians were very professional, thorough and did an excellent job. They were prompt in meeting appointments and left the work area clean when they left.
Description of Work: Inspected, tested and identified mold affected areas within my house, that required repair/remediation. They provided a detailed report with a plan to remove the mold and perform remediation services. Shortly thereafter an OxyDry crew came to my house and accomplished the work, including a thorough drying and treatment of the area. Finally, they provided me with a list of repair contractors who could replace the removed sheet rock and trim.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,800

Joan H.
05/2016
5.0
This is actually the third time I've used this service. The first time we had a roof leak, with water dripping down the walls in a bedroom. Stacy came out promptly after my call, and tested for damage. Since you could see the water drips on the walls and ceiling, we were both surprised that he didn't find any moisture in the walls (and he did EXTENSIVE testing, since we were both convinced there should be something, and this was a baby's room). He was knowledgeable and honest, and I wasn't charged for that visit, which was incredible. A couple of weeks later we had a second leak in our kitchen ceiling. Again, Stacy came out promptly. This time we definitely had water damage. He quickly cleaned out the damaged area of ceiling and insulation, got fans and a dehumidifier running, and even came to check on things over the weekend. This time we had a water leak in a wall between a bathroom and bedroom. There is damage to the wall, and wet carpet in the bedroom. Stacy came out the morning after my phone call (on a Saturday!) and immediately got to work. He moved furniture, got his equipment in place, and walked through the damage with us. As always, he is prompt, professional, knowledgeable, and fair. We will definitely use this company again in the future!
Description of Work: Cleaned up and mitigated damage from a water leak

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Joan H.
05/2016
5.0
This is actually the third time I've used this service. The first time we had a roof leak, with water dripping down the walls in a bedroom. Stacy came out promptly after my call, and tested for damage. Since you could see the water drips on the walls and ceiling, we were both surprised that he didn't find any moisture in the walls (and he did EXTENSIVE testing, since we were both convinced there should be something, and this was a baby's room). He was knowledgeable and honest, and I wasn't charged for that visit, which was incredible. A couple of weeks later we had a second leak in our kitchen ceiling. Again, Stacy came out promptly. This time we definitely had water damage. He quickly cleaned out the damaged area of ceiling and insulation, got fans and a dehumidifier running, and even came to check on things over the weekend. This time we had a water leak in a wall between a bathroom and bedroom. There is damage to the wall, and wet carpet in the bedroom. Stacy came out the morning after my phone call (on a Saturday!) and immediately got to work. He moved furniture, got his equipment in place, and walked through the damage with us. As always, he is prompt, professional, knowledgeable, and fair. We will definitely use this company again in the future!
Description of Work: Cleaned up and mitigated damage from a water leak

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Jesse S.
09/2015
5.0
The employee was very professional and punctual. The job was done on time and for the price that was originally quoted to me with no hiccups.
Description of Work: Used an industrial dehumidifier to dry out a closet after a leak was found. Also checked for mold in walls.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Stacy C.
08/2015
5.0
They were very prompt and communicated very well. They detailed out my options for me and did exactly what they said they would do in a timely and professional manner.
Description of Work: Mold Remediation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$475

Terri B.
02/2015
5.0
.
Description of Work: There was flooding and everything was very wet. I called Oxy Dry. They were very helpful, nice and professional. Their pricing was very reasonable. I would surely call them again if needed.
Rating CategoryRating out of 5
Yes, I recommend this pro

Linda W.
09/2014
5.0
carpet cleaners
  + -1 more
.
Description of Work: After I discovered that my ceiling in the garage had fallen due to a water leak in the attic, the guys at OxyDry responded quickly. They worked with my insurance adjuster professionally and were most helpful. They know what they are doing, have the proper equipment to do the job and make sure you are not left with any possibility of mold issues. They also are understanding and helpful when dealing with totally stressed out older women! Thanks guys.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Rick M.
08/2014
5.0
carpet cleaners
  + -1 more
A flood occurred in our beautiful home due to master bath being left on while I was trying to multitask too much. When I was reminded by our marvelous dog that I had the water running, it had flooded the master bathroom, master closet, master bedroom suite and portion of the living room. I immediately just called this company and they answered right away, told me they would be at my home as soon as possible. The owner of Oxy Dry, Stacy, and a helper were at my home within 20 minutes from the time I called them. They came in and immediately began getting all the water off the floor/tile/carpet they possibly could. Carpet and padding was pulled back and 8 blower fans and 2 large dehumidifiers were placed in the rooms with issues. Stacy was very reassuring without giving any type of false hope or promises, which was greatly appreciated. Stacy himself checked in to insure all was going well later that same day, came back the next day to reposition the blower fans. He came out on a weekend to put the padding and carpet back down. He did this as well as any carpet layer I have seen, insuring the seams of the carpet did not show when he stretched them back down. He also cleaned the carpet, and it smelled simply amazing, with an orange citrus type aroma after he cleaned the carpets. He put all the furniture back where it belonged as well!. Because of his quick response, no water was wicked up the walls, and no water got to the hardwood floors! I will use this company for carpet cleaning and any restoration I may need for the rest of my life! Thanks so much, Stacy!
Description of Work: Restore and clean carpet after home flooding.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

Edie C.
07/2014
5.0
carpet cleaners, ceramic tile, floor cleaning, oriental rug cleaning
  + 2 more
Previously used this company after the May 2013 tornado for carpet restoration and was completely satisfied with their service. Contacted Bud once again to have whole house flooring surfaces cleaned and oriental area rugs cleaned and restored. The estimate was very reasonable and exact. A team of three individuals showed up on day of appointment at the scheduled time and set to work. They moved what needed to be moved, proceeded to clean the hard surfaces, then carpeting. They worked non-stop and were very careful to not knock into walls, baseboards, large furniture, etc. They are very professional, polite, efficient, and knowledgeable in the correct product for the various surfaces. Upon completion, they double checked all their work, and said if we had any issues or problems to not hesitate to call. We were very pleased with the job they did, to see no issues or problems. They took the area rugs for separate special cleaning and we are very pleased with the job on the area carpets also. Their customer service Is above and beyond. This is not just a carpet cleaning company, they restore carpets. Bud, Rusty, and their employees are responsive, efficient, professional, polite, and customer-oriented.
Description of Work: Cleaned whole house, wall-to-wall carpeting, floor tile and grout. Took oriental area rugs to restore and clean.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Margie G.
07/2014
5.0
Rusty Therrien and the Oxydry crew were totally professional in every way. They have extensive knowledge of what needs to be done in a water emergency situation. They were prompt and courteous. They explained what they were doing regarding the restoration. I believe that Rusty Therrien is an honest and trustworthy worker. With other contractors, I have often felt that I was being taken advantage of or simply ripped off. Oxydry is not one of the untrustworthy companies. I would highly recommend Rusty Therrien and the Oxydry crew to anyone.
Description of Work: Oxydry dried out water from 4 rooms in my house. They vacuumed the water, put in huge fans and dehumidifiers. They measured the extent of the water damage in the concrete beneath my wood floor and measured for wetness up the walls. The took out the wood floor to the extent necessary. The came every day to check whether the concrete and walks were sufficiently dry until it was determined that they were dry. Rusty spoke with my insurance company, when I asked him to. In order to explain the damage and the restoration process.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,850

Lisa D.
07/2014
5.0
carpet cleaners
  + -1 more
It was great from beginning to the end. He told us when he was going to be here and explained what all had to be done.
Description of Work: We had a water pipe that burst.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Janet B.
06/2014
5.0
carpet cleaners
  + -1 more
The experience was great. It was a very stressful time and their representatives were extremely helpful and informative. I have absolutely no complaints with any step of the process. I had major flooding in 5 areas of my home. I had wet carpet and mold developed. They walked me though each step which included getting rid of the mold as well as cutting out and replacing sheet rock and trim. I would recommend this company to anyone who needs their services.
Description of Work: I came home from being out of town to find half of my house flooded due to a plumbing issue in the bathroom. I tried to take care of the problem myself but developed mold. I called Oxy-Dry. They came out immediately and began taking care of the problem. They walked me throughalso the process and also helped me deal with the insurance company. They originally came out the Friday before a holiday weekend, but continued with the process through the weekend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

DeeAnn E.
04/2014
5.0
carpet cleaners
  + -1 more
The water pipes broke at one of our new rental properties and we needed help very quickly.We were referred to Oxy Dry.I called them and they responded right away .Upon arrival,they started setting up their drying equipment and began the process.They saved us a lot of money by responding quickly and attacking the problem.
Description of Work: Water mitigation

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Anna A.
01/2014
5.0
carpet cleaners
  + -1 more
I've been dealing with Rusty he is such a nice guy. He has gone above and beyond to help me out, just a good guy. Great service so helpful! I recommend him to everybody.
Description of Work: I had a pipe break in my house and they went in and dried out my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,750

Linda B.
12/2013
5.0
carpet cleaners
  + -1 more
They did an excellent job. It just really exceed our expectations.
Description of Work: They did some carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

    Contact information

    100 Park Ave Suite 600, Oklahoma City, OK 73102

    http://www.1800waterdamage.com/oklahoma-city

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day

    Licensing

    Bonded

    Insured

    No License Required for Trade
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Carpet Cleaning,
    Floor Cleaning and Waxing,
    Oriental Rug Cleaning,
    Ceramic Tile,
    Mold Testing & Remediation,
    Water & Smoke Damage,
    Plumbing

    FAQ

    1-800 WATER DAMAGE of Oklahoma City is currently rated 5 overall out of 5.

    Sunday: Open All Day

    Monday: Open All Day

    Tuesday: Open All Day

    Wednesday: Open All Day

    Thursday: Open All Day

    Friday: Open All Day

    Saturday: Open All Day

    1-800 WATER DAMAGE of Oklahoma City accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
    Yes, 1-800 WATER DAMAGE of Oklahoma City offers free project estimates.
    No, 1-800 WATER DAMAGE of Oklahoma City does not offer eco-friendly accreditations.
    No, 1-800 WATER DAMAGE of Oklahoma City does not offer a senior discount.
    Yes, 1-800 WATER DAMAGE of Oklahoma City offers emergency services.
    Yes, 1-800 WATER DAMAGE of Oklahoma City offers warranties.
    1-800 WATER DAMAGE of Oklahoma City offers the following services: Emergency Water Removal, Water Damage Restoration, Mold Removal, Mold testing. Mold Remediation, Flood Cleanup
    Ask for details

    Contact information

    100 Park Ave Suite 600, Oklahoma City, OK 73102

    http://www.1800waterdamage.com/oklahoma-city

    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day