Tree Wizard

I needed 7 trees removed from my daughters property; 6 medium to large Loblolly pines that were right against the back corners of the privacy fence and one large sweet gum in the middle back of property (note: all other trees; very large oak trees and ash were to stay). I submitted a request for a quote through this website and got no reply. I then submitted a quote request through Tree Wizards own website. Then gave up and called them for a quote. The appointment was set for later in the week on Friday. I told them it was for my daughters property and I didn't need to meet them there. If they would just go there then call me with the quote that would be great. Friday came and went; no call. I called on Monday asked if they had the quote. I was told they would have someone call me back. Monday and Tuesday came and went. I called them again on Wednesday and asked for the quote. Again I was told I would be called back. Thursday, I called again. Late Thursday, I got the call. She proceeds to tell me, "The quote for the removal of the oak trees and others was $6,000. Fear shot up in me. "Oaks?!" I questioned. Then I quickly corrected her that my request was for 6 Loblolly pines and 1 sweet gum. She stammered then said yes, yes I mean the pines and sweet gum. I wasn't feeling great confidence at this point. Then she proceeds to ask me why I was removing these trees. I honestly did not want to go into the long story as to why my daughter needed them to be removed, nor did I feel it was any of her business as to why. All I felt she needed to know at this point was that I needed a quote to remove trees from them. So I just gave the quick answer that my daughter wanted them removed. She then went into a spiel saying that being an arborist and she was required to tell me that it is harmful to the environment to remove trees, and if I did so I was harming my daughters property value. I sat and listened respectfully knowing this is what she is taught to say in school, but feeling very irritated. As she was speaking I thought, "She is lecturing the wrong woman". I am very much a lover of trees. To assume I hate trees, or don't value them, because I need to have some of them removed was a completely wrong assumption. I wonder if the this thought ever entered her mind - if I am wanting and willing to pay thousands of dollars for removing trees on my daughters property, I probably have a very, very good reason as to why they need to be removed. Needless to say I had Cross Timber Arborists remove my trees and was so happy I did. They impressed me beyond all expectations of the work they did. They treated me very professionally, and respectfully. The owner answered all my calls and questions in a timely order. And the work he and his team of 5 did was phenomenal. I can't stress enough how much they impressed me. Even their quote was $1200 less then Tree Wizards. My daughter has already had her neighbors asking her who did her trees, because they were so impressed with what they saw. I'm so glad Tree Wizard treated my request for bid so poorly; because I thought I wanted them to do the work. I'm so glad Cross Timber Arborists did it instead.

Prompt, courteous and knowledgeable. Had to work in our yard and our neighbor’s yard. Completed the work while we were not home, hauled all debris away, both yards were clean. Very happy with the service!

Very professional left the yard spotless and did everything they were supposed to do. Did the work in a day and called the day before was 6 weeks but shows how good they are, will hire them again next time I need the trees trimmed.

Tree Wizard arborist provided a good analysis and estimate of what needed to be done and arrived on time on scheduled work day. Required climbing by rope to cut out damaged area.

Very professional and did an excellent job. I was very happy with the results.

Don and his wife showed up for the initial estimate and inspection. They arrived promptly and were very accommodating with my needs, asking plenty of questions and also offering some additional advice to help achieve my goal of bringing more sunlight and open air into my backyard in an effort to grow Bermuda grass and cleanup the property. I took his initial estimate and then requested to refine it slightly due to it being higher than I had budget for. They agreed to the slight price adjustment, and still offered to perform all the original work as outlined. Due to the heavy Spring rains, we were not able to schedule the work right away - but his estimate of 2-3 weeks was followed up by a call a week later with a firm date, based on the latest weather forecasts. Once things dried out - his team, including his wife (who supervised and assisted the removal team) were here on-time and promptly went to work. They wasted no time getting the trees down, the trimming performed and cleaning up the stumps. Don, his wife and the entire team were professional and very friendly.

The work was done quickly, stumps were ground, and all cleaned up. We will definitely use their services in the future.

The 3 man crew did a great job. The tree was between the house and the concrete drive. They brought tires and heaped the cut branches on the tires to cushion the trunk sections to prevent damage to the drive. They completed the task in about 4 hours and removed all the branches, leaving the trunks at my request for later milling. The price was much less than a bid by a competitor and they were easy to deal with. They have done work for my neighbors and I would gladly recommend their service.

It went very well. They arrived when they said they would and completed the work for the price that they quoted.

I tried to use Tree Wizard to remove storm damaged branches and trim my trees over the winter. I called in November, and they promised to call back soon to set up a time to come out and look. I called again in December when I had heard nothing, and they again promised to call back soon to set up an appointment. The winter trimming season came and went, and they never called back. I had used this company happily once before, but I guess they do not need more business now. I will be looking for someone else who will be more reliable or at least honest about scheduling.

EXTREMELY WELL. ARRIVED ON TIME, EXPLAINED WHAT WOULD BE DONE AND LENGTH OF TIME IT WOULD TAKE. GAVE ME HELPFUL HINTS ON KEEPING THE TREES IN GOOD SHAPE AFTER THEY WERE FINISHED. VERY FRIENDLY AND CLEANED UP THE YARD AFTER COMPLETION. TOOK 4 HRS TO COMPLETE THE WORK. IT TOOK A FEW DAYS FOR THEM TO RETURN MY CALL BUT IT'S THE TIME OF YEAR ALL ARBORIST ARE BUSY. TOOK 3 WKS FOR THEM TO FIT ME INTO THE SCHEDULE BUT WORTH THE WAIT.

Never returned our calls!

Clean-up was perfect at the end of the job.

They did a great job. They climb trees and they just know what they are doing. They fixed up everything and they didn't leave behind anything. They stood overall and did the job for us. They were very reasonable. I am retired and didn't have much to spend. I told them what needed to be done and they did it. They were really good and really knew how to do their trade. Overall it was a good experience. It actually took three days before they came but they kept us informed of their time.

Don and Stephanie were just great. Both are professionally trained and very knowledgeable about plants, trees, bushes, etc. At the recommendation of a neighbor, I first contacted them in Nov 2013: almost everything in our yard needed attention. Don came by a few days after I called him and spent a lot of time with us: discussing options, offering suggestions, explaining the kinds of things they could do for the many tree and bushes in the yards. He didn't charge us for the consultation, even though it took well over an hour of his time. Once we had agreed on what should be done, he quoted us a price for all the work, a price that was well below what we had expected. There was no urgency in getting the work done, so we agreed to wait until some time in January of 2014. Don, Stephanie, and his crew came today: everyone who came out was very efficient, clearly knew exactly what they were doing, and were great to deal with: they explained what they were doing, made suggestions as the work went along, and took care of a number of smaller things that needed attention but that we had not noticed before. Another thing that really impressed me is that they all really care about the health of the trees and other foliage, they all bring a lot of expertise to their work, and they're very gracious about explaining it to someone who has no expertise whatsoever (me). Beyond the work they just finished, they really helped us out when, completely unexpectedly, several very large, heavy limbs came down in our yard during an ice storm on December 20, 2013. The debris blocked access to the yard and to the power line and cable, which these limbs had brought down. Although they were extremely busy with other jobs, after we contacted them they took the time to come by the house and remove the limbs that were blocking access to the yard, making it possible for the power and cable company to reconnect the lines. Don and Stephanie didn't charge us extra for this! The total amount we paid today was exactly what Don had quoted when he first visited us. All in all, they're great people. Any time in the future that we need anything done, whether it's pruning or taking out existing trees or planing new ones, they are absolutely the ones we'll call!

I called in June and he was booked up for 2 months, so I told him I would wait. He showed up in August as scheduled and did all the work in a few days for the quoted price.

I talked to them because I had a student and this is her father's company. I thought the price was a little bit high.

I like that I was able to tell them over the phone how big the stump was and they gave me a quote right then and that was exactly the same price that I paid.

He gave really good information. I had a really good experience with him. I will use him in the future. I called him to ask if he could come out and look at a tree that I thought was getting sick and he just sort of talked to me through it on the phone and he gave me some recommendations and stuff. He called me on a Sunday.

The service was fine, it's efficient and handy. They were just near at my house so there was no problem for them to come over and do it. Overall they provided an excellent service.

I had 6 trees I felt needed trimming with some due to clean up after an older initial trimming after a small tornado 2 years ago. The owner Don looked at all of the trees and suggested I not do any trimming on 2 Sweet Gums even though there was some limb damage. The reason was due to the trees recovering from the older damage and beginning to fill in empty areas. They also looked unhealthy so his suggestion was to feed them and deal with bugs. He did suggest I add a systemic insecticide because of all the woodpecker holes in the tree. That means bugs in/under the bark and to stop the woodpeckers I had to get rid of their food. I did this the next week. They took about 4 weeks to arrive but told me it would be 3-4 weeks so that was not any problem. They did all they said they would do and did a very thorough job. They cleaned up all the trimmings and waste left from the trimming job. Don's wife was also on the job plus three other workers and everyone pitched in. I WILL USE THIS COMPANY AGAIN. Dan is an aborist and his wife is working currently on her credentials. They know their business.

It was an excellent service. He was on time for both the estimate and the work. He was very professional and polite. The owner's name is Don Menzie. He is a certified arborist. I had used him in the past and he had given me free guidance about a tree I had planted, and his price was considerably lower than other tree services I had used in the past. I would highly recommend Tree Wizard tree service.

It was a busy time of year so we waited a little while and through the holidays for them to get to us but it was worth it. Every thing went just like Don said it would and they finished every thing they promised and in record time.

It took three weeks for Don's crew to get out to do the work on this large job. I did have to call him a couple of times before learning that he was out of town and had been in and out of cell phone range. He said he'd call me when he returned to town the following Monday, and he did call me promptly as promised. Don will do what he says he's going to do, and I like that. However, on the responsiveness score I almost gave them a and quot;Band quot; due to the weeks I had to wait. He did tell me they were backed up a week or two, but when it went into 3-4 weeks I did find that a little difficult and thought he should have called me to follow up after two weeks of no contact. Still, he returned all calls within a reasonable time and got back to me when he said he would with a better estimate of when they would do the work. Over all, this amounted to a responsive person, so I gave them an and quot;Aand quot; on that. You can't fault a business for being so good that they have a lot of work! We knew the work at my place would take most of the day. They arrived on time and worked professionally. Stephanie is an added bonus to any job; she is communicative, kind, and knowledgeable also. Everyone on the crew was polite and professional. They are responsive and sensible when, for instance, they find a possum sleeping in the hollow crook of a large tree, as they did on my property (we left Mrs. Possum alone). In addition to the agreed-upon work, Don took out some stumps along a fence line that had made it hard to mow, and cleaned up under three large cedar trees so that we could mow under them and eventually get grass to come back. He also removed and ground a dead stump that wasn't in the contract, for a total of a lot of work that was well done, cleaned up professionally, and with no mishaps. Tree work and removal is expensive and important to the aesthetics of any property. Tree Wizard does a great job in a professional, trustworthy manner. I would use them again, and recommend them for any job, large or small.

Received quotes from 3 different vendors to have a very large silver maple taken down. Don arrived a few minutes early and had already assessed the tree in question, another tree I was curious about, and the neighbor's tree which was hanging over into my yard. He was very knowledgeable about what needed to happen, WHY the tree couldn't be saved and what to do about the neighbor's tree. He called me a few days before to let me know that his crew would be there on Saturday. They arrived on time (8:00 a.m.) They were very careful not to cause any damage to the house or vehicles close by. Came back the next day to grind the stump. All in all, a very good job. I am very pleased with the entire transaction. Other two contractors were either more expensive or not as knowledgeable about WHY I had to take the tree down.