Serenity Moving Svc

4.8(
23
)

Moving Companies, Home and Garage Organization, Piano Movers

About us

**For immediate response, call us today at 405-437-8243** Our goal is to offer you "peace of mind one move at a time". Welcome to Serenity Moving Services, your number-one moving company in Oklahoma. Whether you are moving down the street or across the state, our movers are here to offer you dependable residential moving services at affordable prices. By treating your possessions as we would our own, we ensure that your items arrive in the same condition they were in when they left your former residence. Affordable Pricing & Free Quotes To make our moving services as affordable as possible, our local and long-distance movers offer various pricing options. You can contact us anytime to request a free quote, and we will be happy to provide a customized rate for moving services. In addition, you can rest easy knowing we always stand behind our work, and our movers will handle all your possessions with the utmost care. Contact us today to let our moving company handle every aspect of your upcoming move. Contact us for a FREE estimate!

Business highlights

12 years of trusted experience
Family Owned & Operated

Services we offer

Loading, Unloading, Packing, Unpacking, On Premise, Haul Offs , Full service moving, Local, long distance moving, Piano moving, Safe moving, Residential, and Commercial.

Services we don't offer

We do NOT rent our trucks: We do not offer cleaning or moving of buildings themselves.

Amenities

Free Estimates
Yes
Senior Discount

5%

Accepted payment methods

Check
CreditCard

Photos of past projects

Reviews

4.923 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
9%
3
4%
2
0%
1
4%
Rating CategoryRating out of 5
quality
4.9
value
5.0
professionalism
4.9
responsiveness
4.8
punctuality
4.7
Write a review

Filter reviews by category

Showing 1-23 of 23 reviews
Cecilyn W.
02/2023
5.0
moving companies, home & garage organization
  + 0 more
SMOOTH!!!!!!
Description of Work: Embroidery machine was brought up walkway and stairs uncrated then taken inside customers home..
Rating CategoryRating out of 5
Yes, I recommend this pro
steve L.
07/2020
1.0
moving companies
  + -1 more
They never showed up. Couldn't get in contact until when they called back a week later.
Description of Work: Load moving truck
Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Serenity Moving Svc
Hello [Member Name Removed] I feel this review may be intended for another company as we have no record of contact with you on this move also going back and referencing our photographic evidence of previous scheduled appointments we have no record of any appointment under a name such as yours further more any contact made to us is generally promptly returned and as the owner as well as sole office official I have made 0 contacts 1 week prior to my knowledge of any attempts to contact us by any customers. If a customer calls and leaves a voicemail they are returned a call that day. Please call our office at (405)437-8243 so we can actually discuss the matter at hand.
Cheryl N.
12/2019
5.0
moving companies, home & garage organization
  + 0 more
Nothing to do with the guys but rather the previous people that they moved, they were several hours late. I was upset because this wasn't communicated with me. I had to call the office to find out what was going on and they still didn't call me back for quite awhile which stressed me out. I really thought they weren't going to show up but then they called me and assured me they would. They did and I was out of my condo before midnight. They had to make 2 trips since all of my stuff didn't fit into one truck. Also they were short a truck and a crew member which didn't help at all! Over all I would use these guys again and I recommend them!! They are a great tean and very hard workers!!
Description of Work: They moved me from a condo to an apartment.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0
Yes, I recommend this pro
Kathi T.
12/2018
3.0
moving companies
  + -1 more
Used Serenity Moving and I had a few issues with the company. WE DID NOT USE THE COMPANY "You Move Me"
Description of Work: moving our home goods
Rating CategoryRating out of 5
Response from Serenity Moving Svc
Thank you for the Review [Member Name Removed], in reference to the issues mentioned I would like to cover each issue raised with us via email correspondence previously. 1) missing screw in fridge door? Our movers notified you of a missing screw while moving the fridge and the screw did not exist in the fridge before the move. 2) front door rehung improperly? our movers attempted to remove pins from the hinges. The bottom pin was stuck, this required them to remove hinges from the doorway itself. While putting hinges back on a area of the door way was rotted previously away and the spacers were needed to be placed back inside. While movers were attempting to complete this task under your husband guidance he advised them it was good and he would handle it later as it took a long time to place them in place previously. 3) Why was the door removed? The front door was removed for caution in order to move the fridge inside without damage. 4) incomplete list of items to be moved reflecting in accurate pricing estimate? when discussing your move we asked for all of the items that you would like to have moved. As you were aware our rate is based solely off of the inventory and items you would like to move. Any additions or subtractions to the listed items is reflected in the bill accordingly. We strive to be as up front with all costs on any move and estimate. If any customer ever wants to double check a list add things on or take things off the list they are always able to do so at anytime before or during the move and calculations can be made to notify of any changes that may occur. 5) in our email correspondence you notified me that our rate for the move equated to roughly $155 per hour which is the rate you intended to compete against. As we do not bill hourly we would also like to clarify this account as we handled the move at a far better rate. If the rate of $155hr was made for two men to move the items this is $77.50 per man per hour. On this particular move we sent three men doing this will inherently reduce the time spent on site insuring the move is done quicker at no additional cost as we dont bill hourly that is. However if we had billed hourly with the time the men spent onsite and division by three men of the total bill the effective hourly rate per man per hour would have been effectively $55 per man per hour. I feel this ultimately gave you the best deal overall even after having a supplied inventory list that was given incomplete. 6) lastly we would also like to place two direct quotes from our email correspondence with you previously about our services all other bases in email have been covered above. opening line to email "The Crew did a very good job yesterday. No big scratches or dents etc. at all." closing line in email "The young men were very pleasant and cooperative and were very careful of our furniture and I appreciated that very much. Vince, Nick, and Dale were friendly and an asset to your company" In closing we appreciate all of our customers and attempt to make each and every move as simple and seamless as possible while providing the most upfront pricing during each and every aspect of the move. While we do appreciate your review we feel that in light of all of the points mentioned above it poorly reflects our company or the services we provide. Thank you Serenity Moving Services
Jenava B.
11/2017
5.0
moving companies
  + -1 more
Best $350 I spent during my move! Three movers showed up right on time and moved my (upstairs) large 2 bed apartment into a house within 3 hours. Even though I only moved a short distance, it was such a relief to not have to beg friends and family to help me. Everything arrived safely at my new house, they even unhooked my washer and dryer and set them back up at my new place. I was very pleased with this company and would definitely hire them again!
Description of Work: Moving a 2nd floor large 2 bed apartment into a house.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Karen K.
09/2017
5.0
moving companies
  + -1 more
GREAT, on time, respectful and efficient!
Description of Work: Moving small amount including bed, dresser, nightstand to 2nd floor apartment.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Mary Kay T.
08/2017
5.0
moving companies
  + -1 more
The movers were prompt and quick.
Description of Work: Move some furniture to a storage unit.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$190
Wesley S.
07/2017
4.0
moving companies
  + -1 more
Moving team was double booked. They eventually showed up, but 6 hours late, and tired. They did work very hard and were courteous. We had to complete the move the next day. The company did give me a discount for the scheduling error.
Description of Work: Moving Furniture
Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
2.0
$700
Response from Serenity Moving Svc
hello [Member Name Removed] thank you for the review we are sorry about any inconvenience that our scheduling error. We try to delivery the best service to each one of our customers which at times leaves us behind in our day. since your move we have hired in more staff and designated someone to handle scheduling in better attempts to insure this never happens again.
Jody N.
07/2017
5.0
moving companies
  + -1 more
Both legs of the move went very smoothly. The movers were conscientious and careful.
Description of Work: We were moving and needed our stuff moved to storage temporarily and then moved to our new home a week later.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Robert T.
07/2017
5.0
moving companies
  + -1 more
Great! The movers were on time and ready to work. They moved quickly and efficiently. We'd definitely use them again.
Description of Work: Moving services
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$199
Katie S.
06/2017
5.0
moving companies
  + -1 more
It went very well. They were punctual. They loaded quickly and carefully.
Description of Work: Loading U-Haul for a move
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Patrick B.
05/2017
5.0
moving companies
  + -1 more
.....
Description of Work: ....
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$190
Michael M.
04/2017
5.0
moving companies
  + -1 more
Nick and his crew were great! They showed up at precisely the time they indicated, worked for hours to load our worldly goods onto the truck, and kept to their stated schedule for driving to Fort Collins. When we arrived (a day late owing to weather encountered on the drive), they came to the house and (with no extra charge) moved a few pieces of furniture to places in various rooms where we wanted them to be. Of all the things they moved, only one thing suffered damage (an inexpensive lamp), for which they reimbursed us by subtracting its full replacement cost from our bill. The entire, highly stressful experience of moving was made much less unpleasant by their professionalism, courtesy, and good cheer. In summary, Nick and the crew at Serenity are highly competent, responsible, and genuinely pleasant people to work with. We recommend them without the slightest reservation and were we to move again (heaven forbid) we would hire them in an instant.
Description of Work: My wife and I moved from Norman, Oklahoma to Fort Collins, Colorado.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
Amanda B.
02/2017
5.0
moving companies
  + -1 more
I really liked them. They were good.
Description of Work: We used Serenity Moving Services. They did two moves for us.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Hermona M.
02/2017
5.0
moving companies
  + -1 more
It was great. There were no additional charges.
Description of Work: I purchased a big deal for Serenity Moving Services. They provided moving services.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$190
Mark G.
12/2016
5.0
moving companies
  + -1 more
This is the first time I have hired a company to move my family, and I could not be more pleased with the service I got, and at a reasonable rate. They were punctual, pleasant and efficient, at a much lower rate than others I priced. I would definitely recommend them.
Description of Work: Moving my household across town into new home.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Marilyn S.
10/2016
5.0
moving companies, home & garage organization
  + 0 more
Moving was performed in a timely manner.
Description of Work: Serenity moved three households in less than 2 days.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Lee R.
01/2016
5.0
moving companies
  + -1 more
very well
Description of Work: moved my house
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Response from Serenity Moving Svc
Thank you very much for the opportunity to provide you with outstanding service
deanna A.
01/2016
4.0
moving companies
  + -1 more
unknown
Description of Work: Moved my furniture and 26 boxes
Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$418
Response from Serenity Moving Svc
Thank you for the review [Member Name Removed] We strive for the very best in our performance and are proud to receive a the high grade of B. If there is any insight you can give to us on how we could make you experience better or where you felt our movers were short of the A mark please feel free to email us your ideas. We strive to give the very best moving experience for every customer and each ones insight is greatly valued. Thank you again
Priscilla G.
01/2016
5.0
moving companies
  + -1 more
The movers arrived on time ready to work. Nick let me direct the way I wanted my things moved. He and his helper were friendly, professional, hardworking, and pleasant. Very respectful of me and my belongings. Blankets used on all furniture and appliances. They worked steadily for 9 hours with only a 30 minute break. They went above and beyond what I expected.
Description of Work: Packed and moved 1 car garage full of items. 2 large wardrobes, 1 large heavy file cabinet, outdoor furniture, antique furniture, tools, bicycles, washer dryer refrigerator. From 2 bedroom house moved all furniture, dressers, couch, chairs, tables, exercise bike, treadmill, multiple heavy boxes of books, 4 book shelves, cabinet island etc.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$740
Lindsay C.
10/2015
5.0
moving companies
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Serenity Moving Svc
Thank you very much [Member name removed] we appreciated the opportunity.
Lindsay C.
10/2015
5.0
moving companies
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Serenity Moving Svc
Thank you very much[Member Name Removed] for your business and your review we cannot express enough the gratitude we have for our customers.
MARK O.
05/2015
5.0
moving companies
  + -1 more
unknown
Description of Work: Nick was very prompt in returning my calls and was able to give an estimate for a 120-mile move immediately on the phone (at about half the price all the other movers wanted). Our move date was very short-notice but he was able to accommodate us. | |Nick and Travis showed up on the day of the move promptly and immediately did a walk through to verify what was going and what was staying, then got right to work. Everything was handled carefully and packed into the truck efficiently (the truck was completely full), all while maintaining a friendly and courteous attitude. | |Unloading at the destination went quickly and everything was placed where we requested. There were two minor bits of damage (that Nick more than made up for) but that's to be expected when moving around 1500 pound tool boxes and loaded deep freezes. | |In summary, Serenity Moving went above and beyond in their service and I would recommend them to my friends (already have) and would use them again if needed.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Response from Serenity Moving Svc
Thank you [Member name removed] we are very thankful in your business and your review and words cannot express the gratitude that we feel knowing that you and your family were happy with our service.

    Contact information

    501 Highland Pkwy, Norman, OK 73069

    http://www.serenitymovingservices.com

    Service hours

    Sunday:
    9:00 AM - 5:00 PM
    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    8:00 AM - 6:00 PM

    Licensing

    Insured
    Licensed*

    Trade License Number
    2439364
    Trade License Locale
    Federal
    Trade License Authority
    US Department of Transportation
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Moving Companies,
    Home and Garage Organization,
    Piano Movers

    FAQ

    Serenity Moving Svc is currently rated 4.9 overall out of 5.

    Sunday: 9:00 AM - 5:00 PM

    Monday: 8:00 AM - 6:00 PM

    Tuesday: 8:00 AM - 6:00 PM

    Wednesday: 8:00 AM - 6:00 PM

    Thursday: 8:00 AM - 6:00 PM

    Friday: 8:00 AM - 6:00 PM

    Saturday: 8:00 AM - 6:00 PM

    Serenity Moving Svc accepts the following forms of payment: Check,CreditCard
    Yes, Serenity Moving Svc offers free project estimates.
    No, Serenity Moving Svc does not offer eco-friendly accreditations.
    Yes, Serenity Moving Svc offers a 5% senior discount.
    No, Serenity Moving Svc does not offer emergency services.
    No, Serenity Moving Svc does not offer warranties.
    Serenity Moving Svc offers the following services: Loading, Unloading, Packing, Unpacking, On Premise, Haul Offs , Full service moving, Local, long distance moving, Piano moving, Safe moving, Residential, and Commercial.
    We do NOT rent our trucks: We do not offer cleaning or moving of buildings themselves.

    Contact information

    501 Highland Pkwy, Norman, OK 73069

    http://www.serenitymovingservices.com

    Service hours

    Sunday:
    9:00 AM - 5:00 PM
    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    8:00 AM - 6:00 PM