They were really good, we've used them for about 10 years now. If we need assistance again we would definitely use them again.
Description of Work: They repaired our air conditioning unit.
Rating Category
Rating out of 5
Yes, I recommend this pro
Vicki C.
12/2017
5.0
heating & air conditioning/hvac
+ -1 more
Lasher Heat and Air is an outstanding company to hire. They have very professional people and have maintenance agreements after installation you can purchase to service your systems twice a year. If you take their maintenance agreement, they come twice a year to service and check your heat and air systems. They are very punctual and arrive when they say will be at your home. They also come inside and change out your filters in your return vents.
Description of Work: Installation of a new Heating and Air Conditioning System
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Lashar Home Comfort Systems LLC
Thank You [Member Name Removed]! It has been our pleasure to serve you for many years now.
Nancy R.
10/2017
5.0
heating & air conditioning/hvac
+ -1 more
They are clean, prompt and do a good job.
Description of Work: We use them twice a year to clean out our filters and check our equipment. Once for the A/C and once for the heater.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Lashar Home Comfort Systems LLC
Thanks [Member Name Removed]! We appreciate you kind words.
Tiffany D.
09/2017
1.0
heating & air conditioning/hvac
+ -1 more
Tim came to our home and looked around said it would be a big job. Wrote some things on paper, left and never heard from him or anyone from the company again. MAYBE HE THOUGHT MY 1964 FARMHOUSE WASN'T GOOD ENOUGH FOR His work. Or maybe he thought we didn't have money. It's fine though, I gave my $10k to. Someone else who did a fantastic job in 2 days.
Description of Work: Total new heat and air system
Rating Category
Rating out of 5
responsiveness
1.0
Response from Lashar Home Comfort Systems LLC
First let me apologize to Ms. [Member Name Removed] for not communicating properly with her. That is my responsibility and I failed in that regard. I was in her home on 8/3/17 and surveyed the job, which included going into the attic, taking pictures & seeking solutions which included relocating the entire indoor section of the system and much of the ductwork. Ms. [Member Name Removed] indicated the system had been underperforming for several years, and they were ready to replace it. The existing system was very old, poorly installed and did not meet current code requirements. I believe I told her the job was quite involved & would take 2-3 days. In this case, the commitments we have in place with our contract customers (to whom we promise priority service) took priority over any new business during this time of year given the near 100 degree temperatures we were experiencing at that time. Unfortunately, we just didn't have the room in the installation schedule for a job that would take multiple days & still fulfill our guarantees to our contract customers. However, we take strong exception to the comments suggesting we felt the home was not "good enough" or we didn't think they had the money to pay for the work. Unless we feel the health or safety of our technicians would be at risk, we do not judge people or their home. We are glad she was she was satisfied with the company that did the work and wish her the best of luck with the new system.
SANDRA H.
09/2017
5.0
heating & air conditioning/hvac
+ -1 more
Their price was high that's why I don't have them anymore. I found them in the phone book. They were good except for the price. The communication was good.
Description of Work: I had a contract with them so they did a lot of things. They did an annual check up and repairs.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
John S.
08/2017
5.0
heating & air conditioning/hvac
+ -1 more
They came out promptly, very polite, did good work, reasonable price. Sort of a trusted company.
Description of Work: general check up, tune up replace the coil
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Ronald G.
02/2017
5.0
heating & air conditioning/hvac
+ -1 more
Gregg usually services these systems, and is excellent and pleasant.The other technician who sometimes performs these services is also excellent. They check the refrigerant level, check and replace air handler filters and humidifier pad if needed, and do all recommended maintenance on all the heat pumps and gas furnaces and air handlers. We have used their services for at least 6 years, and are very pleased at the quality and responsiveness of their work..
Description of Work: Semi-annual service on 3 heats pumps and furnaces.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
James H.
09/2016
5.0
heating & air conditioning/hvac
+ -1 more
We had tried someone else and they blew us off and we called them and they came out right away. They were extremely fast and were very concerned that we had almost 90 year old parents and they put us as a priority I thought that was nice.
Description of Work: I used Lashar Home Comfort Systems LLC for our service, we have a contract with them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Ryan W.
07/2016
5.0
heating & air conditioning/hvac
+ -1 more
Everything went great, Very pleased with the work
Description of Work: Install new system
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,300
Julie M.
06/2015
3.0
heating & air conditioning/hvac
+ -1 more
I did not make an appointment as I was looking for an estimate v
Description of Work: I told them my AC was blowing hot air. I wanted to get an estimate they wouldn't be able to get to me for 3 days and it would cost $79 just to come out.
Rating Category
Rating out of 5
responsiveness
3.0
punctuality
3.0
$79
Response from Lashar Home Comfort Systems LLC
This customer requested an estimate on REPAIR costs. We cannot determine what that will be without a licensed technician being sent onsite to diagnose the reason a system is not working. There is obviously a charge for this to be done ($79.95). We provide free estimates on system replacements.
Melissa H.
09/2014
5.0
heating & air conditioning/hvac
+ -1 more
Would recommend! Came out within a short time. Agreed to come after hours. Fixed unit by replacing 2 parts. Had another company out the day before told us unit couldn't be saved and quoted us $6,200 for one room! Will use this company again!
Description of Work: AC repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$270
DeAnn P.
07/2014
5.0
heating & air conditioning/hvac
+ -1 more
Did a great job replacing heat and air unit. Tim was very knowledgeable and honest. Did work that other company was not doing. The 2 workers were great and did a professional job. Hard workers
Description of Work: Replaced heat and air unit
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,300
Michelle T.
06/2014
5.0
heating & air conditioning/hvac
+ -1 more
They were so responsive! Great, accurate service and fabulous customer service. We always recommend them.
Description of Work: Diagnosed issues with our HVAC system during a blizzard and record breaking temps.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Janalyn G.
03/2014
5.0
heating & air conditioning/hvac
+ -1 more
Things went great. They were honest about the amount and showed up on time. They gave me a choice of waiting in doing the igniter. They did not force me to do it now. So, I thought that was pretty honest of them.
Description of Work: Lashar Home Comfort Systems LLC replaced an igniter for me.
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$550
Mitch F.
02/2014
5.0
heating & air conditioning/hvac
+ -1 more
Diagnosed and replaced one part and cleaned another to keep cost down.
Description of Work: trouble shoot heat & air.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Glen B.
01/2014
5.0
heating & air conditioning/hvac
+ -1 more
It went very well and they even gave me a form to fill out to get a rebate from the gas company. Pleased with the service and so far so good as our furnace has been working well in all this cold weather.
Description of Work: Serviced furnace to prep for winter.
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
$69.95
Eks P.
01/2014
3.0
heating & air conditioning/hvac
+ -1 more
Came out 3 times. First time just made adjustments to pilot light and cleaned burner. $140.00 Pilot would not stay on. Came out and changed Thermocouple and then checked gas valve and found it to be bad. Replaced gas valve. $275.00 Next day had strong odor of gas still in house, they came back out and discovered leak on installed equipment. He claimed his gas leak detector, bubbles, was frozen on last trip so he didn't check for leaks. They did come promptly out.
Description of Work: Pilot light would not stay lit. Came out to trouble shoot.
Rating Category
Rating out of 5
quality
2.0
value
4.0
professionalism
2.0
responsiveness
5.0
punctuality
4.0
$415
Response from Lashar Home Comfort Systems LLC
Initially, we have no record of ever performing any service in this customers name. But after some investigating we discovered the name shown here is a relative of the homeowner we have in our records. Unfortunately, in this case, the customer is correct. We did not perform anywhere close to our quality standards. We discussed this call with the technician involved (and our staff) and emphasized the importance of paying attention to detail as to not allow this to happen again. We regret we didn't do a better job in this case.
Gerald W.
12/2013
5.0
heating & air conditioning/hvac
+ -1 more
Approximately 8:00 PM Friday, Dec 6, I wanted to kick up the heat a couple degrees. I adjusted the thermostat and, unlike normal, the response was NOT immediate! Given that temps were forecast at 8 degrees overnight, I knew this was not good! We survived the night and the next morning I called Lasher shortly after 8 AM. Katherine (sp?) told me we were not the first call and they would not be able to get to us until the 9 to 12 slot THAT MORNING. I WAS SO THANKFUL, thinking that, with the artic freeze we were experiencing, they would not be able to get to us for days. Steven (sp?) showed up within the hour, led me on a tour of my furnace, explaining in an easily understandable manner what could possibly be wrong. Within another 40 minutes, the problem was fixed. Both Katherine and Steven could not have been nicer or more concerned with my family's well being. To get such a quick response and repair, even with Steven having to negotiate icy roads, was just INCREDIBLE! Would certainly utilize and recommend Lasher Home Comfort Systems to anyone, anytime.
Description of Work: Repaired non-functioning furnace.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$118.95
Erik B.
09/2013
4.0
heating & air conditioning/hvac
+ -1 more
He showed up on time, was professional and friendly. Changed our filter, cleaned the outside machine and checked the connections. Took about 45 minutes.
Description of Work: Checked and did a little cleaning on our air conditioning system
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
Terri S.
08/2013
5.0
heating & air conditioning/hvac
+ -1 more
They were professional and punctual. I think they did a good job. I was happy with what they did. They came out and checked on my air conditioning and heating unit just to make sure everything is ready for summer. The price was reasonable.
Description of Work: I used Lashar Home Comfort Systems, LLC for heating and A/C.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Justin C.
07/2013
5.0
heating & air conditioning/hvac
+ -1 more
Service could not have been more professional. On the down-side, cost to replace a fan motor was higher than I expected (note that it was a Saturday).
Description of Work: Replace fan motor on AC compressor unit
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$517
Robert C.
07/2013
5.0
heating & air conditioning/hvac
+ -1 more
Excellent job. Sales and service on time, very communicative, kept me updated on status, and tested the system thoroughly before having me sign off on it. Excellent warranty. Very satisfied, would recommend.
Description of Work: Replace HVAC system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,790
Deborah B.
07/2013
5.0
heating & air conditioning/hvac
+ -1 more
He was here on time and went to a store to buy me a special kind of filter.
Description of Work: they did some duct work and replaced filter. He explained what I needed and how my system worked.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Jane A.
07/2013
5.0
heating & air conditioning/hvac
+ -1 more
This was by far the best service call we have ever experienced! The cost was going to be about $80 for them to come out for a diagnostic visit. They found the problem, fixed it and told us about a $50 coupon on Angie's list that we didn't even know about. The whole thing only cost $30!
Description of Work: Our air conditioner was leaking. We called them to come out and look at it. They cleared the blocked line and now it works perfectly!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$30
Robin C.
07/2013
3.0
heating & air conditioning/hvac
+ -1 more
We asked for an estimate and the estimator was prompt, polite, and well-informed. But the estimate itself was about 10% higher than either of the competitors, they were very keen on selling us an (expensive) air purification system, and there were a lot of "upcharges" for things like replacing ductwork and bringing things up to code. Plus, we felt the sales tactics were a little high-pressure for our tastes (have your spouse with you, sign on the dotted line today...)
Description of Work: One of three estimates for a new A/C and heating unit
Rating Category
Rating out of 5
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
Response from Lashar Home Comfort Systems LLC
This was a case where the existing system had several issues that did not meet code requirements. Each new system installation requires a permit to be pulled and an inspection done by the municipality in which it is located. Once any company touches a system that is out of code, they assume the responsibility to bring it up to code and that is non-negotiable. Given the lack of space for the new system in the closet, there was somewhat of a domino effect of challenges in order to do a quality installation (at times the newer equipment is physically larger than the old due to higher efficiency). However, the inference that this was as an "up charge" for our benefit, is not accurate. Mechanical codes are there for the safety of the homeowner and reputable companies adhere to them, as frustrating as it can be. Had it not been for these issues our estimate certainly would have been less, but we cannot speak to how any other company prices their work. In the end, we stand by our opinion and actually feel it was more professional to promote doing the job up to code, even if it cost us the work. As far as the high efficiency air purification system was concerned, the homeowner did her own research online and requested the brand. It was slightly shorter which helped some with our lack of clearances but it came at a price premium from what we normally offer. The high pressure sales tactics is a surprising comment, because it is not the personality of our company to pressure anyone into a decision, we are always willing to wait on good business. But if she felt pressured by our associate, that is regrettable.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
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Service Categories
Heating and Air Conditioning
FAQ
Lashar Home Comfort Systems LLC is currently rated 4.9 overall out of 5.
Monday: 7:30 AM - 5:30 PM
Tuesday: 7:30 AM - 5:30 PM
Wednesday: 7:30 AM - 5:30 PM
Thursday: 7:30 AM - 5:30 PM
Friday: 7:30 AM - 5:30 PM
Saturday: 8:00 AM - 12:00 PM
Lashar Home Comfort Systems LLC accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
Yes, Lashar Home Comfort Systems LLC offers free project estimates.
No, Lashar Home Comfort Systems LLC does not offer eco-friendly accreditations.
No, Lashar Home Comfort Systems LLC does not offer a senior discount.
Yes, Lashar Home Comfort Systems LLC offers emergency services.
Yes, Lashar Home Comfort Systems LLC offers warranties.
Lashar Home Comfort Systems LLC offers the following services: Residential & commercial air conditioning, heating, emergency, maintenance, new installations, design & engineering, hot water tank replacements.