Doyle's Electric Inc.

I recently had an in-ground pool installed and my pool guy recommended Doyle’s Electric, whom he’d used several times. Doyle’s told me a job like this typically runs around $1300 and since I didn’t know the extent of electrical work on a new pool, I accepted. Their work was satisfactory, but I was shocked to see $773 for materials on the final bill. I took a close look at what they’d actually done and couldn’t see $773 worth of materials, so I called to inquire. After a few minutes, they admitted they’d overcharged me by $265 and immediately took it off the bill. This left $508 for materials, and again, I looked at what they’d done and it still seemed excessive. I then asked them to send me an itemized material list and saw they’d charged me $150 for a name-brand 2-pole GFCI circuit breaker and $50 for a single-pole GFCI breaker. I did a 5-minute internet search for the name-brand breaker and saw that it sells for an average of $113 on seven different websites including Amazon, Ebay, and even Walmart. I looked up the other breaker and Home Depot and Lowe’s sells it for an average of $40 and………..several more items on the list were significantly marked up as well. I asked Doyle’s to give me a break and re-price the GFCI breakers at “fair market value” to which they refused saying they don’t buy their stuff online and use local suppliers who have better stuff than the box stores and will warranty it. Well, I know that contractors buy materials in bulk at contractor’s prices (either online, from box stores, or otherwise) and then mark it up to increase their profit margins. While I don’t have a problem with that and can forgive them for charging me 50 cents a foot for #8 grounding wire, I thought paying $150 for a $113 breaker was excessive. They also charged me $480 labor for less than three hours work………..which is at least $160 per hour. In a nutshell, Doyle’s is heavily padding their materials and if I wouldn’t have challenged them on material costs, they never would’ve caught their “mistake”. Guys, if they did it to me, they’re doing it to everyone. Best advice – shop around and get estimates.

Very satisfied.

They were very nice and courteous. They arrived on time. They were professional. I would highly recommend them.

The guy came out approximately 3.5 hours after I called just to inquire about cost (I never dreamed same day service). He was prompt, completed the work quickly, and friendly. The over the phone estimate from Doyle's was $110-120 for the job. The total cost was $84.98. I was very happy with the cost and the speed in which it was done. Will totally use them again! They will have my repeat business!!

Appt was for 4:00, at 4:30 I called to ask if someone was coming, I wasn't on the schedule. I called at 8 am the same day! When the guy came out I told him that there was an area around the ceiling light fixture that had turned black and when the light was turned on the ceiling got very hot to touch. He said it wasn't the fixture but probably a water leak that shorted it out. Well I didn't buy that because the ceiling wasn't wet at all, and since this incident was a 3-4 ordeal, there was no way that mold could have formed that soon and shown thru the ceiling plaster. He did go up inside the attic and said the wiring was fine, but said again that he thinks water came in from one of the vents on the roof, still didn't buy it. Anyway, the fixture was changed out and he went on his way. Our insurance adjustor was already scheduled to be at our house for roof inspection and he asked if we had any water damage (due to recent storm) and I said no, but the electrician said I did. The adjustor came inside and inspected the ceiling and said right away it was electric not water, that we were lucky that we caught it when we did. I have since changed the type of light bulb I was using and keep checking the ceiling for heat, I'm still pretty uneasy about the whole thing. The lights being changed out has helped. Switched to the new light bulbs which don't produce as much heat and actually if you buy the soft white, you will get a better light.

They were very competent and very nice. They provided good service. I was satisfied with them. I thought that the price was pretty reasonable.