ALPHA OMEGA APPLIANCE REPAIR

I called David, described the issue and was given an accurate diagnosis and remedy over the phone. I BELIEVE in repair when practical and possible— rather than cluttering the landfill. Alpha and Omega made this a reality. I think I will have many more months use of my refrigerator. What amazing service!!! I have used Alpha and Omega numerous times over the years with the ultimate satisfaction. If I could give him 6 stars, I would. Trustworthy, attentive, reasonably priced and experienced. Who could ask for anything more? I hope he doesn’t retire EVER!!

Very well, he is willing to offer free phone advice and is a seasoned repairman.

My 2 yr old washer wasn't spinning the water out of the clothes. I called alpha omega and spoke to David who told me to try resetting by unplugging for a few hrs and see if that worked in order to save me $ on a service call. It did not work so he scheduled a service call for a few days later. Randy showed up right on time. He was polite, personable, efficient, seemed to know exactly what he was doing, and diagnosed the problem quickly. He explained the problem, gave me some advice on how to prevent it from happening again, and repaired it. It couldn't have gone more smoothly. I felt the price was very fair, especially since we live on a ranch at least 20 min from their location. Such a relief to know I have someone reliable to call for appliance repairs. The repair other appliances as well as washers and dryers.

The two men we talked to were both pleasant and knowledgeable and very helpful. After speaking on the phone with the owner his son-in-law/employee came promptly the next day. The owner had asked about our issues and had assured me that these were all four easily remedied. And they were! The young one came and within an hour or so he'd repaired the leak in the freezer (which had been leaking all over the floor), the agitator in the washing machine (which had been unable to handle a full load), the horrid sound the dryer had been making and identified the problem with the LG refrigerator. He said he was certified to work on this brand and ID'd the problem of frozen water in the line which leaked down under the vegetable bins. We had emptied out the fridge, using coolers and left the fridge and freezer doors open for 24 hrs. All the frozen water eventually drained and we have had no more problems with the fridge. He said it could happen again due to the way the LG is designed, but we know what to do now! He had thought that he'd have to come back the next day for a part he needed for the washer or dryer (I don't remember which), but communicated with his father-in-law and voila! The owner showed up w/the part so there was no waiting or need to return. Very happy with the whole thing. We bought a fridge surge protector for $50. on his recommendation and it probably saved our fridge from frying because the very next evening we had a downed power line which fried my Roomba charger, the dishwasher's mother board, the clock on the electric range and burnt the fridge surge protector.

Our fridge would stop cooling on occasion. I called David and he gave recommendations on how to resolve without him having to come out to our house, and us incurring additional cost. Once I had tried everything and the problem continued, he ordered the part and came out to install. Seemed very nice and honest. He treats you the way he would want to be treated, which is the way to run a business.

We have used Alpha Omega for MANY years to repair our appliances. We also have a home in Florida and have had a really difficult time finding ANYONE to repair our refrigerator. My husband called David to get his advice. David was able to CORRECTLY diagnose the problem and told my husband what part to purchase and how to fix it. I will NEVER use anyone else for our appliance repair needs. Not only does David know what he is doing, he is a really good man. Thank you David!!

I called about our refrigerator ice-maker that was no longer working. He suggested that since our fridge was only 2 years old that the water line was probably just frozen. He told me to leave the freezer door open for a half an hour and see if that worked. It did! We will definitely use Alpha Omega in the future.

David tried a workaround to save us from having to buy the part, but ultimately we needed it. His price was very fair and he is very accommodating. A real professional.

The owner answered our call which was after hours (I suspect from home), couldn't come that night, but came right on time the next morning. He was efficient, professional, polite, and from all appearances, honest. He did his work, and then went back to work. We were very pleased.

I called when in March and described the problem. I was talked through troubleshooting and when frost was discovered on the back of the freezer it was recommended to unplug and completely defrost the freezer for 36 hours. After defrosting I reconnected it and it worked fine for about three weeks. When the refrigerator started warming again I noticed frost on the freezer and called back to Alpha Omega. They came out the next day, examined the system and found the heating element burned out. They ordered a new element and returned to replace it a day later. Great customer service and work. Very responsive.

David Bendure came to the house and checked out the freezer. He said based on the age of the freezer it wouldn't be prudent to fix it - be better to buy a new one and also gave advice to plug electronic mother board appliances into a special device--like what you use for your computers and TVs--said this might have saved our fried mother board in the freezer. He only charged $50 for his services and was very friendly, knowledgeable and professional. I would recommend him to anyone who needed appliance repair. I may be a bit off on the date he came out but he was great and I don't say that about very many repairmen.

David is extremely pleasant and knowledgeable. We will hire him again.

David was prompt and went straight to work. He was efficient with his time and did a great job. He's friendly and competent. We have other work for him to do and will definitely use his services again! The price we paid included the cost of the new garbage disposal as well as his time.

He is always on time and professional. I would recommend him to anyone.

Really nice to have a repairman give me info on an initial call and not wait till I paid for a service call. Will use again!

I love them. Very reasonable, I've been 100% satisfied and the price never shocks me.

My dishwasher flooded my kitchen floor. I called Alpha Omega based on Angie's list reviews and was very pleased. The men were very nice and knowledgeable. They ordered the part for me, then replaced it two days later. Great service.

They charge $75 hourly and are very good. I give them all A's.

The gentleman on the phone told me that he didn't think the oven needed work, but rather gave me some advice over the phone for free. He was absolutely right and the oven is working beautifully now. The next time there actually is a problem with one of my appliances I won't hesitate to call him again. Very honest and clearly knows what he's talking about.

The repairman showed up on time and checked out the dryer and washer. Said they were both not worth fixing and would only last about six more months anyway (they are both quite old).

Dave calls about 30 min before the appt time. Comes in and gets right to work all the while having a light conversation with you. Getting to know how the appliance has been acting for the last month or so. After his review of the machine, he gives you a exact quote for the job to be done. Giving you the option of going forward or not. I found this very refreshing. Most people do and then tell you how much. Cleans up after himself and leaves the area the same way he found it.

Responsive, efficient, reasonably priced and competent. The wait for service was less than 24 hours.

I called David at Alpha Omega Appliance Repair to ask for his opinion about washers and dryers, since my very old ones had finally died. David spoke to me for about 20 minutes answering all my questions and recommending for and against certain appliances based on his experience and training. He was extremely helpful! (Also, about a year ago his recommendations about dishwashers turned out very well for us.)

They were very good. They determined very quickly that my washing machine was not fixable. They didn’t do the repair. They charged me $49 for the diagnosis. They gave me several recommendations. They were punctual and professional. I will consider using them again in the future.

Dishwasher wouldn't turn on at all. When I called on Friday morning and described the problem he suggested checking the outlet under the sink to make sure this wasn't an electrical problem, in which case we would need an electrician instead. He called 20 minutes before our scheduled appointment on Monday, as he'd said he would, just to confirm, and then he showed up on time. He discovered that there was a burnt out wire - found it, fixed it, put everything back together.