Description of Work: Low water pressure due to a split in the black plastic supply pipe down in the well.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
3.0
responsiveness
5.0
punctuality
3.0
Yes, I recommend this pro
Alan J.
02/2018
5.0
wells
+ -1 more
Great, came on time, brought what was needed to diagnose the problem and fix it. Didn't matter if it was a Saturday or not.
Description of Work: Replace well pump
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$755
Jim C.
02/2018
5.0
wells
+ -1 more
Got excellent same day response pump replacement despite sub-freezing weather.
Description of Work: Water well quit working.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$785
Timothy M.
09/2017
5.0
wells
+ -1 more
Very well, reasonably priced & arrived quickly after calling. Nice, professional & polite repair tech. Would use again!
Description of Work: No water anywhere so called Stella & he arrived promptly, found issue immediately, (broken water pipe in well). repaired professionally & checked operation of our well system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$127
Dianne W.
09/2017
5.0
wells
+ -1 more
Very good. It was only the switch. The service call was $85.00 plus parts
Description of Work: Repair of well pump.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$117
Roxanne M.
12/2016
5.0
wells
+ -1 more
Mike spent a lot of time talking with us about what he found and gave us options. He is very professional and gave us all the information we needed to make a good decision in a short amount of time. We'd hire Stella again in a heartbeat.
Description of Work: We lost all water pressure on Sunday. We left a message with Stella Pump & Supply on Sunday afternoon and got a call back at 8:15 on Monday morning. Mike came out at 10:15, diagnosed the problem, and had our pump and tank replaced by 5:30 pm. He found problems with the way in which our original system was installed and corrected them with the new installation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,610
Julie T.
12/2015
5.0
wells
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Richard R.
04/2015
5.0
wells
+ -1 more
I called him on a Friday afternoon and he got back with me that day. He planned to make it out but didn't that evening, so he came out Saturday morning -there was no extra charge. He knew what he was doing and was done in an hour. He was reasonably priced. I called someone else who didn't get back with me until Monday so, I appreciate him getting out when he did. He explained what he was doing and answered any questions I had. He was efficient and helped me move the pressure pump to a better position.
Description of Work: I used Stella and Pump and supply. I wasn't getting any water from my pump. He replaced a broken pipe in the well.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$110
Pamela P.
03/2015
5.0
wells
+ -1 more
unknown
Description of Work: I contacted Stella Pumps and they came all the way from Shawnee to my house after they finished another job. We had no water so they came even though it was late in the afternoon. They replaced a part on my well pump and it has been working great ever since. Highly recommend this company!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Vernon G.
12/2014
5.0
electrician, wells
+ 0 more
unknown
Description of Work: Stella pump came out to check my well, as my electric bill had gone up. My pressure tank ended up needing air. He had to dig to get to the tank. He did a good job of troubleshooting where my tank would be, and checking everything on the well. A little hard to get a hold of initially, but he showed up on time, and was reasonable.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$120
John P.
12/2014
5.0
wells
+ -1 more
Mike was extremely professional and knowledgeable during our interaction and correctly diagnosed and repaired an ongoing low pressure condition with our well. Because of my impressions of his capabilities and work ethic, we are planning to use his services again in the not too distant future to replace an older pressure tank. I, without hesitation, very highly recommend his services.
Description of Work: Diagnosed and repaired low water pressure problem.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Dennis C.
11/2014
5.0
electrician, wells
+ 0 more
On Fri. Morning we had no water and called Stella Pump. Stella Pump was extremely professional and helpful, even came out on Saturday to get us water. When called they first said check the Capacitor as that is most often the trouble and are inexpensive. We purchased a new capacitor and installed it but it did not fix the problem. We then called and made the appointment. When the pump was pulled a broken wire was found to be the problem and were told the pump was still working but was 13 years old. The service charge for pulling eh 240 foot deep pump, repairing the wire and reinstalling the pump would be 200 dollars which we felt was really reasonable. We made the decision to install a new pump for the original bid of 800 dollars rather than take a chance on an old pump and complete redo. It was very nice to do business with a company that would suggest a fix for free rather than making a service call to do the same thing.
Description of Work: Installed new submerged water well pump.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
MARILYN B.
10/2014
5.0
electrician
+ -1 more
I can't say enough how much we appreciated his quick diagnosis and saving us from a larger expense. We fully expected it would be a pump since ours is very old or, at the very least, a crack in the tubing. It didn't take long for him to get us back up and running, and we will definitely recommend this company and will call them when the old pump does quit on us.
Description of Work: He diagnosed a bad electrical supply (fuse gone bad) and fixed the problem that we thought would be a pump gone out on our water well.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
MIKE M.
08/2014
5.0
wells
+ -1 more
We have acidic water in our area so a neutralizer is a must to prevent damage to copper pipes and appliances. I tested the water after the recharge and the ph was 7.09 which is great.
Description of Work: Recharged Neutralizer
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
MIKE M.
08/2014
5.0
wells
+ -1 more
I decided to change out my old 35g pressure tank for a larger one. Mike installed the 35g tank about 20 years ago. I had him do some relocation at the same time to clean up the well closet. He used PEX for the install and it looks and works great. I've used Stella for over 20 years and they never let me down.
Description of Work: Replaced pressure tank and relocated neutralizer.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$880
Craig D.
08/2014
5.0
wells
+ -1 more
Saturday night at about 10 pm the well pump stopped working. I live in a rural area and the pump provides the only water supply. I checked everything I could and I was afraid I would have to replace the pump at a cost of several thousand dollars. I called several places that advertised on Angie's List that they provided 24 hour emergency services. Only two of them called back - one said he couldn't do a pump as large as mine and the other was Stella. He said he was busy but would come around noon on Sunday. He showed up and analyzed the problem - a blown capacitor caused by low pressure in the pump bladder. He explained everything clearly, replaced the capacitor, and showed me how to maintain the pressure in the bladder - I had been doing it incorrectly. I was back in business. The price was very reasonable; the service was quick and thorough. I will use Stella again.
Description of Work: Replaced a capacitor in water pump and adjusted air in tank.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
allen S.
03/2014
5.0
wells
+ -1 more
x(They were absolutely GREAT. We had an electric line run underground and when it was reconnected our pump didn't work. Our electrician said it was an issue with the pump, possible relay. One of my other contractors (Davis Cement) recommended Stella, saying they were good people and did great work. When I called Stella Pump we had an appointment for the net day and they were there a little early, check it out, pulled the pump. They did have to come out the next day to replace the actual pump and had it up and running. Could not ask for better people, better completion of their work (even with me asking questions cause I have never had a well before) and better pricing. Great job.
Description of Work: pulled and replaced my well pump
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
ELIZABETH C.
08/2013
5.0
wells
+ -1 more
Very informative and helpful. He explain everything. Came out on a Sunday evening!!! We have water!
Description of Work: Replaced capicator,water tank needed air,and changed filter.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$115
Chris F.
11/2012
5.0
wells
+ -1 more
Our well pump went out and Mike came and replaced the pump for us. He is very pleasant to deal with and explained things very well. He did a great job for a very reasonable price. Would highly recommend this company to anyone in need of well service!
Description of Work: Had to have our well pump replaced.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Penny S.
02/2011
5.0
wells
+ -1 more
Very pleased.
Description of Work: The cost in this report is to replace a holding tank. They replaced the holding tank and rerouted the pipes going to the hot water tank for a more efficient flow. Over the past twenty years they have been called to pull the wellhead and repair the pipe. Over the years with normal wear the pipes will eventually need replacing. They have a 24 hour service. They have responded as quickly as possible in the middle of the night to repair the wellhead. We are still using an old well pump they installed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Michele G.
08/2006
4.0
wells
+ -1 more
Stella Pump and Supply Inc came right out and got the work done and did a good job. They were easy to work with and overall professional.
Description of Work: Stella Pump & Supply Inc replaced a part on the pump.
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Service Categories
Wells and Pumps,
Electrical
FAQ
Stella Pump & Supply Inc is currently rated 4.9 overall out of 5.
Monday: 9:00 AM - 5:00 AM
Tuesday: 9:00 AM - 5:00 AM
Wednesday: 9:00 AM - 5:00 AM
Thursday: 9:00 AM - 5:00 AM
Friday: 9:00 AM - 5:00 AM
Stella Pump & Supply Inc accepts the following forms of payment: Check,MasterCard,Visa