Exterior Solutions by Craig's Roofing, Inc offers residential roofing and commercial roofing services. Our company has been serving the Tulsa Metro area and the surrounding communities for over 24 years. We are a licensed roofing contractor in the state of Oklahoma (OK80000241 COM END), a GAF Master Elite Contractor, and a Mule-Hide Legacy Roofing Contractor. At Exterior Solutions by Craig's Roofing, Inc we focus on providing a positive customer experience and quality services. We have an A+ rating with the BBB. All our employees are drug tested and background checked. We require no payment until your project is complete.
Business highlights
31 years of trusted experience
Emergency Services Offered
Services we offer
Roofing-Composite, Metal, Flat (TPO), Siding, Windows, Seamless Gutters, Construction-Decks, Gazebos, Room Additions, Garages, Etc. When it comes to residential or commercial exterior improvements we really are the “one stop shop”, offering value and convenience to our customers. All our services are provided for new construction, replacements, repairs, routine maintenance, and storm damage. No job is too big or too small.
I had a little bit of a problem getting a quote in the first place and then getting them scheduled for the job, but once I was on their schedule, they showed up when they said they would, finished when they said they would--even staying very late one evening and coming back on on a Sunday morning to get it done. The workers worked very hard the whole time they were here. We have had a lot of work done on our house in the last couple of years, so I have a lot of work teams to compare them to! While they were here, apparently two of them had a spat but their supervisor handled it extremely professionally. I could not have been more impressed. That kind of thing is going to happen when a small group of people work so closely together under difficult working conditions. (It was extremely hot the week they were here!) It was handled so very, very well. Not only did he address it with me, but I felt like he did a good job of resolving it in a kind manner with each of them, while also putting a stop to it. The roof is perfect--all details were finished very well. No leaks at all (and it's been over a year now). I got several quotes and theirs was one of the highest, but they have been in business a long time, they are professional, and they warranty their work and that has value to me that I was willing to pay for. I'm not sorry that I paid more. I would hire them again and I would recommend them to friends and relatives.
Description of Work: Installed a metal roof over existing asphalt shingle roof. It's been long enough ago that I don't actually remember what we paid. After the work was done, I needed some paperwork for my insurance company and they quickly provided that as well.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$15,000
Lauran F.
09/2014
5.0
gutter repair, roofing
+ 0 more
unknown
Description of Work: Took off our old roof, replaced it with a new one, added in 6 vents, replaced guttering around our entire house. They cleaned everything up and were super fast! They were here when they said they would be and done before I knew it! Great company and will definitely refer them and use them in the future!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$13,000
Response from Exterior Solutions by Craig's Roofing, Inc
Thank you so much for the review. It has been a pleasure working with you and glad we were able to help you with the insurance process. If our services are needed in the future please do not hesitate to call.
Dave W.
01/2014
5.0
roofing
+ -1 more
They did a good job. They were here when they were supposed to. There was one minor problem with water leaking, but I called them and they came right out to fix the issue.
Description of Work: Replaced roof on garage.
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from Exterior Solutions by Craig's Roofing, Inc
Thank you for your review. We strive for perfection and appreciate your honesty. We are here to solve people's construction problems and take care of their needs.
Melissa T.
01/2014
2.0
roofing
+ -1 more
Did not Actually hire them, Dodged a bullet there :-)
Description of Work: This company gave me an estimate that was I my opinion over priced I was going to hire them for the work but ended up finding out on my own that I could getting the same work done for much less,also they were very Unprofessional, Noncommunicative as they Attempted without my knowledge to have Materials left on my walkway and the job was not even going to begin until a week later,maybe that's the way it's done but not for me,not to mention no one ever called to inform me that Materials where going to be Delivered that day at all just thank goodness I was still home and saw them getting ready to just drop the stuff on my walkway,called office Immediately,and Discussed the situation And to make a long story short Was highly unpleased with the response they gave, although they did not Actually perform any work for me I would not Recommend them,unless you like an Unprofessional type Attitude towards the work in which your hiring them for.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
2.0
punctuality
2.0
Response from Exterior Solutions by Craig's Roofing, Inc
I am sorry the customer had communication issues. She had contacted me by email to proceed with the work. I called her to confirm colors of material, and informed her we would be able to start in a couple days. Apparently, she was still in the process of getting estimates even after approving our contract. When our materials were delivered, she told us not to leave them because she would be out of town for a few days, so we did not leave them there. This cost me a re-stocking fee. The customer then sent me an email about one oclock in the morning cancelling our agreement. We graciously accepted her cancellation without any kind of legal action as we did not feel it appropriate to force anyone to do business with us. As for our business practices, we never do any work without full understanding of total project costs and scope of work. I understand there is always someone willing to do work for less. I just hope that [member name removed] was able to find someone that fit her needs. Owner, Craig Wilson
Mary T.
12/2013
5.0
roofing
+ -1 more
So far it has not leaked, which is a success.
Description of Work: Craig Roofing and Guttering repaired my metal roof at a cabin in Mayes County back in Oct. He fixed the leak and replaced several sheets of the metal roofing.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$1,370
Response from Exterior Solutions by Craig's Roofing, Inc
Thank you for your response. We appreciate the A rating. I did notice you gave less than A on a couple items. Please note that we always give our Straight Forward Pricing before we start work and only after the price is approved. If that was not the case, please notify me so I can address the issues. Thank you, Craig
Rudolf T.
03/2013
5.0
roofing
+ -1 more
The work began at 7 AM and was completed by 5 PM The weather was favorable, and all 4 men worked steadily and worked as a team with the leadership from Arturo. Arturo was very cordial with all my questions and with his crew.
Description of Work: Material and Labor was provided for: Removal of one layer of existing roof materials Painted metal roof edging was installed Decking was installed as needed Synthetic was installed All flashing was reworked or replaced as necessary 30 year Composition installed, and 2 whirlybirds installed All roofing debris was disposed of in an approved landfill (6) nails, I / W in valleys All work was completed in one day.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
Response from Exterior Solutions by Craig's Roofing, Inc
Thank you for trusting us and allowing us to come back and finish another job for you. We hope you continue to be satisfied and will continue to allow us to help you make your home your most desirable place to be.
brian R.
02/2013
5.0
roofing
+ -1 more
Very professional job, and Craig is a very kind person. Am very happy with the looks of the roof, and the crew was very insistent on making sure they had all the excess nails and debris picked up. There was one man that did nothing else but pick up trash.
Description of Work: Replaced roof on home and garage.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,000
Response from Exterior Solutions by Craig's Roofing, Inc
(Member name removed) thank you so much for taking the time to write a review for us. We hope you continue to be satisfied with the work done and do not hesitate to contact us with any issues you may have. Have a wonderful day!
Christy L.
01/2013
1.0
roofing
+ -1 more
They broke my trees, and they did not clean up like they said they would. Then they left nails sticking out of the roof, and nails all over the roof which still blow off every once in awhile. He also voided my warranty on my windows when he screwed through a bunch of them.
Description of Work: They put a roof on my house.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Exterior Solutions by Craig's Roofing, Inc
Thank you for the input. We had originally bit this job about 6 months before we did the project. The customer had hired someone else to do the job. He delivered about half the materials, collected $1,000 for about $600 worth of shingles and never came back. (removed member name) later told me he may have stolen the shingles from his company he worked for. We tried very hard to take care of this customer as she had already been scammed. We purchased the remaining material, so that we could finish the job. Even though our agreement was for labor only. The roof was steep and had 6 layers of shingles, which we had to remove, install all new decking, and frame a small roof over the flat area on top. We did actually damage a small limb on a tree next to her home, but that was the only damage to the home in any way. At the end of the project, we were called back to the home at least a dozen times for small complaints like dust on the siding, or a screw not being where she thought it should be installed, etc. We answered every concern and then had to settle for partial payment, because she said she had no way to come up with the total of our agreement, plus the additional materials she got shorted (by her original roofer). I feel 100% confident that everyone from my company that were involved with this project went above and beyond for this customer. I hope no one else has to deal with this type of problem. I also hope that anyone who reads these reviews, understands that we at Craig's Roofing strive for 100% customer satisfaction. We have built our business on trust and doing whats right, and maintain a very good customer relationship with 99% of our customers. Unfortunately, not all projects go 100% perfect every time, but we stand behind 100% of our work and will never run from our duties. We still finished this customers project, in spite of everything.
07/2006
5.0
roofing
+ -1 more
I HIRED THEM BECAUSE MY NEPHEW RECOMMENDED THEM TO ME. I AM VERY HAPPY WITH THE WORK THAT WAS DONE. THEY MADE SURE THAT EVERYTHING WAS CLEANED UP BEFORE THEY LEFT.
Description of Work: THEY CAME OUT AND REPLACED THE SHINGLES OF MY ROOF.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,500
Response from Exterior Solutions by Craig's Roofing, Inc
Thank you for your positive review. We strive to meet all of our customers needs and maintain our clients for life.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Roofing,
Gutters,
Garage and Shed Building,
Windows,
Siding
FAQ
Exterior Solutions by Craig's Roofing, Inc is currently rated 4.4 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Exterior Solutions by Craig's Roofing, Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Exterior Solutions by Craig's Roofing, Inc offers eco-friendly accreditations.
No, Exterior Solutions by Craig's Roofing, Inc does not offer a senior discount.
Yes, Exterior Solutions by Craig's Roofing, Inc offers emergency services.
Yes, Exterior Solutions by Craig's Roofing, Inc offers warranties.
Exterior Solutions by Craig's Roofing, Inc offers the following services: Roofing-Composite, Metal, Flat (TPO), Siding, Windows, Seamless Gutters, Construction-Decks, Gazebos, Room Additions, Garages, Etc. When it comes to residential or commercial exterior improvements we really are the “one stop shop”, offering value and convenience to our customers. All our services are provided for new construction, replacements, repairs, routine maintenance, and storm damage. No job is too big or too small.