Parker Brothers Construction & Roofing Inc

Great estimate, install, cleanup & handling of paperwork.

unknown

unknown

We found this company through Angie's List and chose to go with them based on the reviews we read here. Unfortunately, it was NOT a good experience! We began this experience on June 6, 2015 when a representative came to our home and gave us a bid for the job. We were told at that time that the roofing part of the job would be delayed due to the solid month of rain we had here in May. (Totally understandable.) But that we could expect the siding crew to begin 10 days after we chose the siding we wanted and trimmed the hedges back against the house. We had all of that done within 10 days and the order for the siding was put in. We heard NOTHING again until the end of July when we called and asked WHEN they were going to be coming and performing this work. At that time, they told us that the manufacturer had not been able to supply the siding, but that it would be in soon. (It would have been nice if they had called US to let us know that.) Finally, on Thursday August 6, the roofers were here bright and early in the morning and got started. One of the crew left to get the new decking that would be needed to repair the damaged area at about 8:30 A.M. and never returned. They would have been finished with the job about mid-day, but they could not finish without the new decking, so a second man left to get the needed supplies. He returned at about 2:30 and within 30 minutes they were finished. (More about this crew in a minute!) Around that time, two siding people showed up and started working. They worked until about 5:30 that day. Did not show up at all the next day - though I was told they would be back "first thing in the morning". They returned on Saturday, August 8 with a full crew and worked very hard all day long. Towards the end of the day, they were gathering up their things and evidently cleaned out their work trucks filling my trash cans with beer bottles, fast food bags and other stuff. (W**?) The crew leader said that they would not be back until Monday, but that they would be here by 8:00 to fiinish the job. When I went out Sunday morning to look at the new siding, I saw that they had completely CUT OUT one of my front hedge bushes - to the ground! Again - W**!? Monday nobody showed up until 3:30!!! And when they did, the crew leader was suffering the effects of a BAD hangover. So some work was done, but not much. They showed up the next and worked very hard and discovered that he roofers had not replaced all of the damaged decking and in fact there were rotten rafters under the decking that the roofers just threw decking over the rotten rafters and nailed the new shingles to it! (We knew that there was likely to be damage like that and we had told the company that we wanted all of that repaired, yet the roofers just covered it up and said nothing about it!) The siding crew was a bit unreliable, but thank goodness they were *honest*! So the siding crew repaired the rotten rafters from under the roof decking along with the repairs that they needed to make on the siding. It was another day or two before the siding crew was finished with the job. They left without cleaning up and even left one of their ladders. When I walked around the house to check everything, I found that they had done a HORRIBLE job caulking around my back porch light (which no longer works), and they had not replaced the drip edge along the roof where they had to remove it to repair the rotten header/fascia boards and a couple of other minor things. I called the company to advise them of this and they assured me that everything would be taken care of "right away". I called again several times over the next few days and got the same responses - they never called ME back. Finally I just quit calling figuring that they would contact me when they wanted their payment for the work. That was finally taken care of on September 5. On Sept. 9 they finally had another roofer come and replace the rest of the bad decking and re-shingle the area. This company was THE WORST at returning phone calls and keeping me informed of what was going on. All of the labor that was done here was by sub-contractors and it was obvious that they were not very reliable to the company or to me as a customer. The work performed by the siding crew was excellent - WHEN they showed up to do the work. Their finishing and clean up work was not great, and there was NO reason that they should have chopped out that hedge bush! As far as I am concerned, the roofers were very dishonest by not telling us or repairing the damaged area of the roof as expected. I am very upset that they would just throw new decking over rotten rafters, shingle it and "call it good"! And I am VERY thankful that the siding crew were honest and capable of doing those repairs for us. We didn't object to paying for this work, but I shudder to think about what would have happened had they not found that unrepaired roof damage! I have lots of photos of what went on here which I will upload if I can.

We chose Parker Bros. Construction & Roofing Co. for our 2015 spring hail storm roof repairs. It was a great decision!!!! We?ll likely need to do it again someday and they?ll be the company we make our call to for assistance with this repair--- and this is why we encourage you to do the same. Approximately 4 years ago, we contacted Parker Bros. for a free estimate due to a previously nightmarish roof replacement by another roofing company. We appreciated the honesty, expertise and professionalism of the Parker Bros. employee who came out to look at our roof and discuss his findings. We didn?t need a roof replacement at that time- but, made a mental note of who we would call when we did. Then?. came the 2015 Oklahoma spring hail storms. Front windows broken - Skylight broken and leaking into home - Roof leaking in attic. After the storm passed?. We called the Parker Bros. office and left a voice message about the damage that had occurred. It was Friday evening about 6pm. We placed buckets in the attic, tried to secure the leaking skylight by various means and prayed the rain would stop--- hoping that we could hold on and not sustain anymore interior or attic damage until Monday when hopefully Parker Bros. would call us. To our surprise--- Parker Bros. employee, Ryan Novak, rang our doorbell early the next day------SATURDAY!!! He was incredibly professional, knowledgeable and immediately we knew the situation was in good hands. It was amazing that within a few hours a crew was out to our home to secure all the broken windows, the leaking skylight and leaking roof. What a relief!!! The rest of our roof experience with Parker Bros. was more of the same. Ryan was exceptional to work with throughout the process. All follow up was very timely, the initial roofing proposal was fair- accurate- and clearly presented, the finished roof quality is superb and all the employees we met along the way were very professional, hardworking and polite. The roof was completed within one day. We could not be happier. Our home is secure and in order again. We know who we will call next time? and with this information- We hope you do too!! Thank You PARKER BROS. Construction & Roofing Co. for being there when we needed you.

They did a really good job. They did an excellent job and they did it in half a day.

I am a realtor with C21 Goodyear Green and refer Parker Brothers to my clients. They are very professional and the quality of their work is excellent.

It took quite a while for them to call me back, but they got the job done in one day. (November 2013) In March 2014, several shingles blew off the roof on an extremely windy night. I called my contact person; he assured me they'd take care of it. It took over three weeks to get the shingles replaced.

He initially came out to check it out and immediately gave me a price. He said that it was a preliminary price because we could find further damage. They found a bunch of boarding underneath it and it's cracked and busted due to the previous storms. They replaced that and he didn't really add anything to it. He just stayed within on what we could do and I appreciated that. He's upfront honest the entire time. His people were here at the crack of dawn and finished the job in about two days. In January, it's very cold at that time in the morning and they were up there chipping away and getting rid of the old stuff. They got in the new lumber required. They moved the job along very well. The clean up was excellent. I could not find any nails left around. Everybody's always hardworking and I was extremely impressed with them.

Took several days for contractor to return my call. I decided to ues another contractor. This contractor has not called me again to follow up on my first call. Business must be good for them, good for them, but I won't contact them again.

They were awesome and wonderful! They came out and explained everything. They had written contracts, and they were state certified and had all the credentials. They showed us everything, and they were on a local mood experts which is kind of nice. They cleaned up the yard, and they kept everything well-covered. They were very good. There was no problem with them.

I had no problem with them and they were here when they said they would be here and they told me then can do it all in one day and they done it all in one day. They done a good clean up.

They are very good. They have previously done my roof. They are professional and they are really positive. It was a positive experience. They previously did the work in one day, cleaned up and got out of here.

They did very well. We would use them again.

Great customer service, they don't do the job and leave you.

They got it done in one day and did a pretty good job. They cleaned up pretty well but they tore up some of my flower beds.

They stripped and re-roofed. They also put in two new vents. The guys were great, they did things for us that most of the other companies I talked to didn't even mention. The pricing was also very reasonable compared to the others.

They did a great job. I had them come to give me an estimate and they came 12 weeks after I called them and they did not give me any notice when they were arriving. We had to show different cars out of the driveway when they showed up. The people that showed up did not speak English. They finished the job quickly and well, but they came up with extra charges as the price of the materials had gone up. I refused to pay them as I had a fine contract given to me earlier. It is not my mistake that they did not show up for a month. They finally waved off the charges as I told that I was not willing to ask my insurance to pay anymore. I think they should be committed to what they say or the bid they gave. Other than that, the work was done wonderfully fast. They cleaned up everything.

Very fast, Big job. They did a good job of cleaning up.

I dealt with Bobby and I saw him a week ago finalizing the payment for the roof. We got 2 or 3 other bids and we went with them mainly because we had used them before and we were happy with their roof. They cleaned up the site and did everything they said they would do. It looks great and it was a done deal. They were really nice to work with. We would absolutely use them in the future and four of our neighbors used them.

I thought that their price was fair and their quality was good.

I am a general contractor and am very particular about the contractors I use because it reflects on my business as well. I had several reputable companies give me estimates to replace the hail damaged roof on the three buildings on my property. These included my home, office, and RV structure. I chose Parker Brothers because of their professionalism during the process, their willingness to work with my and my insurance company and yes, even because of their price, although they weren't the cheapest estimate I received, nor the most expensive. They sent out quality personnel to perform the work, they were curteous and professional. They did an outstanding job, in a timely manner and cleaned up after themselves every day. I could not have been more pleased with the selection I made by choosing Parker Brothers. I have found a new contractor to add to my sub-contractor list because I know I can trust the work they do.

They were here when promised. The workers were extremely pleasant and courteous. They were cheerful and got right to work. They cleaned up daily and were careful with our dog. When I pointed out a tree that is special, they took extra measures to protect it. The roof work is beautiful. The foreman showed up several times a day to review the work. The actual cost of the project was more than the estimate and Parker Brothers worked successfully with our insurance company to add a supplemental invoice. After the project was completed, we had a significant rain storm. We had a couple of leaks. We called them and the salesman (James) and the foreman showed up within two hours and fixed the leaks which were just around the flashing. Since that time, there have been no further leaks. We are quite impressed with the quality of service and follow-up we received from them. Once they began with our roof, they didn't quit until it was finished.

They didn't show up at the scheduled time and missed several more make-up appointments. The leak was not fixed and they had to come out again. The leak is still not totally fixed. I will never use them again.

Parker Bros Roofing did a great job. I had hired a group of newly released prisoners through our church and the roof leaked all over. Parker Bros Roofing came out and redid the roof with no problems. I knew they would do a good job, so I should have gone with an established business in the first place.