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Rains Furniture Tv & Appliance

Appliance Repair, TV Sales, Appliance Sales and Installation,

About us

Cost is determined by the job.

Business highlights

59 years of trusted experience

Services we offer

Kitchen and laundry appliances, refrigerators, freezers, ranges, wall ovens, cook tops, warming drawers, microwave ovens, garbage disposals, instant hot fountains, trash compactors, hood exhausts, dishwashers, clothes washers & dryers, name brand appliances, gas and electric.

Amenities

Warranties
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.54 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
0%
3
25%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.5
value
4.0
professionalism
4.5
responsiveness
4.3
punctuality
4.8
Showing 1-4 of 4 reviews

Stephen B.
09/2013
3.0
appliance repair
  + -1 more
Called Rain's to repair the rubber "boot" on my Kenmore washer. I told them the exact part and model number and they said they would order it and come out in a week to fix it. They moved the date back 2 days and when they finally came out they didn't have the part. They had to order it which took another week. When they came out the second time they repaired the washer for over $300! Much higher than the first estimate. They said they would send a bill. I didn't receive a bill for 3 weeks but just thought they billed at the end if the month. I received a phone call angrily demanding their money. I asked if they sent a bill and they said they had. They didn't believe me when I said I hadn't received it. I gave them a credit card over the phone. Next day I get a forwarded bill that had been sent to the wrong address! I called Rain's back and let them know but no apology. Overall bad service / high price / no courtesy.
Description of Work: Repair washing machine

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0

$300

Response from Rains Furniture Tv & Appliance
You were not called angrily demanding payment. it was asked if you had over looked the bill and were told that we had not received payment on the account. You offered and gave us your credit card number over the phone at that time and paid for the service and were told thank you at that time. Statements had been sent 2 or 3 times, which never were returned to us. We normally do not charge service calls, payment is due at the time of service.

Theodore S.
09/2012
5.0
appliance repair
  + -1 more
Went Well I was pleased
Description of Work: Replaced a condenser motor on a refrigerate

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$249

Vance M.
08/2012
5.0
appliance repair
  + -1 more
We are very pleased with Rains. The best thing about them is that they service their appliances. When we needed a repair, they came out the same day.
Description of Work: We have used Rains Furniture TV and Appliance many times. The last time they came out they fixed our refrigerator. In the past we bought our refrigerator there, we bought mattress sets, and we bought a deep freeze. We upgraded our freezer and bought a huge one. Our freezer cost $1,000.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Vance M.
03/2012
5.0
appliance repair
  + -1 more
We have bought a freezer from them. They were very responsive and followed up with us very well.
Description of Work: They did some appliance repair for me. They fixed the freezer we bought from them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    3322 Sw 11TH St, Lawton, OK 73501

    www.rainsltd.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:30 AM - 6:00 PM
    Tuesday:
    8:30 AM - 6:00 PM
    Wednesday:
    8:30 AM - 6:00 PM
    Thursday:
    8:30 AM - 6:00 PM
    Friday:
    8:30 AM - 6:00 PM
    Saturday:
    9:00 AM - 3:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Appliance Repair,
    TV Sales,
    Appliance Sales and Installation,
    Furniture - Sales,
    Stereo and Home Theater Systems

    FAQ

    Rains Furniture Tv & Appliance is currently rated 4.5 overall out of 5.

    Sunday: Closed

    Monday: 8:30 AM - 6:00 PM

    Tuesday: 8:30 AM - 6:00 PM

    Wednesday: 8:30 AM - 6:00 PM

    Thursday: 8:30 AM - 6:00 PM

    Friday: 8:30 AM - 6:00 PM

    Saturday: 9:00 AM - 3:00 PM

    Rains Furniture Tv & Appliance accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    No, Rains Furniture Tv & Appliance does not offer free project estimates.
    No, Rains Furniture Tv & Appliance does not offer eco-friendly accreditations.
    No, Rains Furniture Tv & Appliance does not offer a senior discount.
    No, Rains Furniture Tv & Appliance does not offer emergency services.
    Yes, Rains Furniture Tv & Appliance offers warranties.
    Rains Furniture Tv & Appliance offers the following services: Kitchen and laundry appliances, refrigerators, freezers, ranges, wall ovens, cook tops, warming drawers, microwave ovens, garbage disposals, instant hot fountains, trash compactors, hood exhausts, dishwashers, clothes washers & dryers, name brand appliances, gas and electric.

    Contact information

    3322 Sw 11TH St, Lawton, OK 73501

    www.rainsltd.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:30 AM - 6:00 PM
    Tuesday:
    8:30 AM - 6:00 PM
    Wednesday:
    8:30 AM - 6:00 PM
    Thursday:
    8:30 AM - 6:00 PM
    Friday:
    8:30 AM - 6:00 PM
    Saturday:
    9:00 AM - 3:00 PM